You understand that use of this Service by you shall at all times be subject to (i) this Service Agreement, (ii) your express authorization for a Network Financial Institution to initiate a debit entry to your bank account, and (iii) the terms and conditions of your account agreement with your financial institution. Please make sure to state that you are requesting a paper copy of particular Records and Communications. Note: When you re-enroll, your current profile and Zelle app activity will be deleted, and all pending payments and requests will be canceled. You must have a bank account in the U.S. (not including U.S. AN UNAUTHORIZED PERSON HAS DISCOVERED YOUR ZELLE. By participating as a User, you represent to Zelle that you are the owner of the email address, the U.S. mobile phone number, and/or other alias you enrolled, or that you have the delegated legal authority to act on behalf of the owner of that email address, mobile phone number, and/or other alias to send or receive money as described in this Service Agreement. Your bank or credit union support team can help you enroll. Still need help? To view these terms, please click here First Name Last Name Email Financial Institution Terms of Use Marketing and Communications Last Updated: July 2, 2019 Acceptance. Send limits are not increased or decreased at the request of Users. You are responsible for any fees or other charges that your wireless carrier may charge for any related data, text or other message services, including without limitation for short message service. Zelle and the Network Financial Institutions have no liability for your losses or damages: The list of examples set out in this Section is meant to illustrate circumstances under which Zelle would not be liable for a transfer not being completed and is not intended to list all of the circumstances where Zelle would not be liable. If your bank or credit union is listed, you must enroll directly through the online or mobile banking service. Attract and retain customers. In other words, service of the subpoena to request documents; Then, 10 days later, serve the subpoena requesting the documents. All legal and regulatory disclosures and communications for the, Avisos y divulgaciones sobre algn cambio en los trminos que rigen el uso de los servicios de. We will send no paper copy of any Records and Communications to you unless you request it or we otherwise deem it appropriate to do so. Decide on what kind of signature to create. Mobile numbers cannot be enrolled with more than one Zelle profile. If your device allows for fingerprint authentication you will be able to enable or skip pending your preference. Their number is 425-722-1299. Once you receive your new card you may update your profile in the Zelle app by: If your financial institution is listed, it is a Zelle participating financial institution, and you will need to enroll or update your profile directly through your online or mobile banking service. Zelle does not guarantee that you will receive money from other Users by sending a payment request, or that you will receive the amount that you request. Zelle app users are able to send money to other Zelle users enrolled with one of our partner financial institutions. Devices such as Chromebooks, Laptops, Tablets or iPads are not supported to download or use the Zelle app. 1. The Service is intended for personal, not business or commercial use. You can also call 844.212.9102 (Monday to Friday, 8 a.m. to 5 p.m. To make this privacy policy easy to find, we make it available in the footer area of all zellepay.com pages. Deactivating your Zelle app profile means you will no longer be able to send or receive money with friends, family and others you trust with Zelle. You can update your information through our website. email, text message, in-app notification). U.S. CLASS ACTION WAIVER. P2P payments with Zelle can help your institution: Provide an innovative and mobile-first payments platform. Home Forms Miscellaneous. Subject to the terms of this Service Agreement, the Service is generally available 24 hours a day, seven (7) days a week with the exception of outages for maintenance and circumstances beyond the control of Zelle and the Network Financial Institutions. Zelle may, in its discretion, determine that you qualify for higher limits on the dollar amount and number of transactions. To deactivate your profile, we will need to speak with you directly. Canceling your use of the Service means Zelle will inactivate your profile and login on our mobile app, and the email address or mobile number that you enrolled will no longer be eligible to send or receive money. The recipient has up to 14 days to enroll to receive the money before it expires. BY AGREEING TO THESE TERMS, YOU ALSO AGREE TO THE TERMS OF THE ZELLE APPPRIVACY NOTICE (THE PRIVACY NOTICE) REFERENCED IN SECTION 5 OF THESE TERMS AND THE ZELLE NETWORKS E-SIGN DISCLOSURE AND CONSENT (THE E-SIGN CONSENT). Submission Requirements Requests submitted through Safety Hub must meet the following legal requirements: Must be addressed to Venmo Must be a typed official document bearing the logo of the requestor Receiving Money; Money Transfers by Network Financial Institutions. ALL QUESTIONS ABOUT TRANSFERS THAT YOU INITIATED USING THE SERVICE SHOULD FIRST BE DIRECTED TO ZELLE AND THEN TO THE FINANCIAL INSTITUTION WHERE YOU HAVE YOUR ACCOUNT. Please access and review this Service Agreement regularly. Please use between 50 and 1000 characters to describe the issue you are having. Tapping on the settings gear icon in the upper left corner of the Zelle app home screen. *. Let us know how we can help you with the Zelle app. IN THOSE STATES WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES MAY NOT APPLY, ANY LIABILITY OF ZELLE, ITS OWNERS, DIRECTORS, OFFICERS AND AGENTS OR NETWORK FINANCIAL INSTITUTIONS IN THOSE STATES IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED ONE HUNDRED DOLLARS ($100.00). Select Yes and a verification code will be sent to your U.S. mobile number. You agree that you will not authorize a third party to use the Service or share your credentials with a third party to use the Service on your behalf except in legally authorized situations such as legal guardianship or pursuant to a power of attorney. If we decide that there was no error, we will send you a written explanation. after entering your new password. YOU MAY NOT SEND MONEY TO A USER THAT IS ENROLLED AS A CUSTOMER OF A FINANCIAL INSTITUTION THAT IS NOT A NETWORK FINANCIAL INSTITUTION. If this Class Action Waiver is held unenforceable, in whole or in part, as to any claim, then the Agreement to Arbitrate also will not apply to that claim. One of the more common ways cybercriminals cash out access to bank accounts involves draining the victim's funds via Zelle, a "peer-to-peer" (P2P) payment service used by many financial. You may opt out of this Agreement to Arbitrate, and the Class Action Waiver, by notifying us in writing of your intention to do so. Follow any remaining prompts to authenticate. Nisha Jones. An internet browser that we support, which include Internet Explorer 10.x or higher, Safari 3.2.x or higher, Firefox 32.x or higher and Chrome 38.x or higher, Mac OSX Safari 5 and higher, Safari for iOS 6 and higher, Chrome for iOS, and Chrome for Android; Local, electronic storage capacity to retain Records or Communications or a printer to print them; A valid email account and software to access that email account; An up-to-date device or devices (e.g., computer, tablet, mobile phone, etc.) Still need help? Other product and company names mentioned herein are the property of their respective owners. You will immediately notify us if any mobile phone number or email address you have enrolled is (i) surrendered by you, or (ii) changed by you. ZELLE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, WITH REGARD TO THE SERVICE DESCRIBED OR PROVIDED. Scottsdale, AZ 85250, Attn: ZELLEPAY as promptly as you can. Do not try to file this sample form. We are open from 10am to 10pm ET, seven days a week excluding New Year's Day, Independence Day, Thanksgiving, and Christmas. Email Templates Download | Zelle DISBURSEMENTS WITH ZELLE Disbursements - Email Templates Download DISBURSEMENTS WITH ZELLE MARKETING GUIDE BADGE GUIDE TRADEMARK GUIDELINES Access and download the Email Templates No trademark license has been granted to your corporate or government entity. You must have JavaScript enabled to use this form. You consent to the receipt of emails or text messages from Zelle, other Users that are sending you money or requesting money from you, and the Network Financial Institutions or their agents regarding the Service or related transfers between Network Financial Institutions and you. It is important that you also report this to your bank or credit union, if you have not done so already. THE SERVICE IS INTENDED TO SEND MONEY TO FRIENDS, FAMILY AND OTHERS YOU TRUST. Any withdrawal of your consent to receive electronic Records and Communications will be effective only after we have a reasonable period of time to process your withdrawal. You hereby give your affirmative consent to receive electronic Records and Communications as described in this E-sign Consent. Whenre-enrolling, your previous profile and Zelle app activity will be deleted, and all pending payments or requests will be canceled. No problem: You will not be able to reset your password without your CVV. If you have questions about your Privacy Rights, Zelle Privacy Policies or how to exercise your rights please visit https://www.zellepay.com/privacy-policy. Territory. There are three variants; a typed, drawn or uploaded signature. Arbitrations will be administered by the American Arbitration Agreement (AAA) under the AAAs Consumer Arbitration Rules in effect at the time the arbitration is commenced. For example, someone tricked or persuaded you into sending the money, or promised that you would receive something in return that they did not provide. YOU SHOULD NOT USE THE SERVICE TO SEND MONEY TO RECIPIENTS WITH WHOM YOU ARE NOT FAMILIAR OR YOU DO NOT TRUST. The Zelle Network (referred to in this Service Agreement as "Zelle," "we," "us," or "our") provides a service (the "Service") that enables a convenient way to transfer money between you and others who are enrolled with a financial institution that partners with Zelle (each, a "User") using aliases, such as email addresses or U.S. mobile phone Please immediately call Zelle at 1-844-428-8542 or write to the address above in Section 14 if: IF YOU BELIEVE THAT THE SERVICE HAS BEEN USED TO MAKE AN UNAUTHORIZED WITHDRAWAL FROM YOUR BANK ACCOUNT, OR IF YOUR BANK STATEMENT OR TRANSACTION RECORD REFLECTS AN ERROR IN A MONEY TRANSFER USING THE SERVICE, CONTACT YOUR FINANCIAL INSTITUTION IN ADDITION TO ZELLE. The full name, title, mailing address, email address and phone number of the person to whom responsive documents should be sent. If any provision of this Service Agreement is found to be unenforceable for any reason by a court of competent jurisdiction, that provision will be deemed to be restated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law. Please consult the Zelle Site for exact customer service hours. THESE TERMS, ALONG WITH THE PRIVACY NOTICE AND E-SIGN CONSENT (COLLECTIVELY, THE AGREEMENT), GOVERN YOUR USE OF THE SERVICE AND AFFECT YOUR LEGAL RIGHTS, INCLUDING REQUIRING MANDATORY INDIVIDUAL ARBITRATION OF DISPUTES (see Section 26). Category: Visa or MasterCard debit card tied to a bank account in the U.S. Downloading the Zelle app: To download and use the Zelle app you must have an eligible Android or iOS Smartphone. At this time, a Zelle app user is unable to send to another Zelle app enrolled user. We want to remind consumers that a bank or credit union will never call to ask for sensitive information and will not ask a consumer to transfer money from one account to another to prevent fraud. You understand that Zelle hosts a centralized database of information to facilitate payments, but neither initiates nor processes electronic payments or transfers directly. If enrolled with Zelle at your financial institution, your bank or credit union will be able to assist you with canceling a pending payment. Money sent with Zelle will be available within an enrolled recipients account typically in minutes. Corporation Service Company. When using or enrolling with Zelle within your financial institutions mobile app or online banking service, your bank or credit union will assist you with any issues you may be experiencing. If you have received a message that "An error has occurred" make sure you are logging in using the enrolled U.S. mobile phone number with the same mobile device. Remember to go outside party lines as part of your discovery strategy, especially if party lines are strongly defended. When sending money with Zelle, if the recipient has not enrolled the U.S. mobile number or email address used to send the money, they will be prompted to enroll to receive your payment. Early Warning Services, LLC Attn: Litigation Support 16552 N. 90th Street Scottsdale, AZ 85260 Email: Paralegal@earlywarning.com **Please read the following information carefully. https://www.zellepay.com/support/enrolling-with-zelle. 2023 Early Warning Services, LLC. Sending money with Zelle is the same as sending cash. You may enroll only one debit card within the Zelle app to send and receive money. (1) You must serve a notice (regarding the filing and/or request for documents) and a summons; Non-party detection allows parties to go straight to the source and ask for the same information from someone who doesn`t have a skin in the game. Mobile number and password before you try again. Please wait a minimum of 20 minutes between attempts. Select your Recipient from your Recipient list, contact list or enter your Recipient manually. Preferences:will allow you to turn on or off Fingerprint verification if your device has this option available. All you need is the email address or US based cell phone number of your recipient to get started. Below are support categories to help you find answers to your questions and contact Zelle Support. For help with updating your Zelle profile within your financial institutions mobile app or online banking service, your financial institutions customer support team can help. It also comes with the Zelle design integrated as a starter site. And because the rules aren`t clear, it`s not always as easy as it should be. Records and Communications May be Provided in Electronic Form. You may enroll only one debit card within the Zelle app home screen herein! 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