Our reviews include exclusive Frog Family tips and insights to help plan your trip. Disney works with guests individually in order to accommodate their specific requests and provides assistance for a variety of needs and disabilities. Also with the Genie+, you can only book each attraction once. Head under the railroad tracks, then veer to the left. Disneys Hollywood Studios: There are two options, one inside and one outside of the park; both are near the park entrance on the left-hand side. UmmmmI'm not sure I understand your post or the tone that's attached. (s23). Im told that you can associate five guests plus the person with the DAS, for a total of six. This is separate from the Advance Selections, which you can have two per day. There are a total of 7 of us in our group. Definitely. It depends on the length of your ticket. They sound very similar. 3) There is no reason continue the abuses of the old GAC. shopDisney. Note that the person holding DAS must meet the height requirements of the ride. Until you have walked a mile in their shoes, you have no idea what it's like. On Haunted Mansion, that was Doom Buggy #1. We have expert Customer Service agents to help with any questions. Just saying. Or dont come!! According to Disney World's website, the Disability Access Service Pass, also called a DAS Pass, is intended to help Guests who have "difficulty tolerating extended waits in a conventional queue environment due to a disability." Return times are valid until redeemed prior to park closing. Do they make exceptions for the number allowed in a party? Now, Walt Disney World has streamlined the process, giving Guests the option to pre-register for their DAS pass30 days in advance of a park visit, all the way up until 2 days prior to arrival. I'm totally unsure whether we should or could apply for DAS. Guests should visit Guest Relations at any park if they have questions or need assistance due to a disability. Not really true - there are plenty of quiet areas in all the parks where someone with panic attacks can go to and relax while in a virtual queue. Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. We would love to be able to book 2 rides each day in advance. Several others questioned why the original poster thought an ADHD and Anxiety diagnosis would even qualify their child for the pass, claiming theyd be taking it from someone who truly needs it.Moderators have since locked the thread, prohibiting future comments. You dont have to return at the exact time if you arent quite ready, so youll just be able to wait until your travel party is ready to ride and then enjoy the attraction you selected a pass for. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). Hi there, I think this is the case sadly. Already inside Magic Kingdom? The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. Otherwise, you can register at Guest Services once you've arrived at the parks. Thats how we rode Toy Story three times in a row. If I was to purchase a wagon style, that has seats with a 5 point harness in it, will DAS allow me to bring it into the parks? Plus, park hours, special events, weather, and more! If 2 of us in a group of qualify for a DAS and we split our party for booking DAS, can we still be under 1 MDE account so we can genie+, virtual ques and lightening lane together? The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. After 60 days, you'll need to register again. So, this presents a problem, considering that many lines will be longer than 20-30 minutes in July. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. However, other frogs in the Pond continue to share with us that it is not possible. Getting to the front of the queue is hit or miss. Created in 2005, what started as a tiny central Florida-based website and short weekly podcast that allowed our audience to visit Walt Disney World virtually has grown into the publishing company it is today. Though we were in the regular vehicles for Buzz Lightyear, they let us go a few times in a row too. At WDW, the DAS allows you to avoid the physical line and wait in a virtual queue. Then eventually when I see lines down go back in and make my purchase. Transfer from a scooter to a wheelchair is required at Pirates of the Caribbean, Buzz Lightyear Astro Blasters, Spaceship Earth, Twilight Zone Tower of Terror, and probably others. I have anxiety and am prone to panic attacks when around a lot of people. We feel that it couldn't hurt to ask when you request DAS, but be prepared to have a back-up plan as it's not a guarantee. We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. When using this program, a family member will be able to go ahead and obtain the return time for you. We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. My sister has a kidney condition that requires bathroom access at least every 30-45 minutes. There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. It lists all the places in each park that are a quiet area if you need it. I have fibromyalgia and I was wondering would I be able to get the das service thanks. You can rent one on site at each park, or through a company that delivers it to your hotel. I have been looking for the answer but getting conflicting results. No, the Guest Relations cast member will speak with the guest (or guardian) for whom DAS will be issued. We are traveling in from the West Coast and have a group of 10. Lol. Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. This includes guests with both visible injuries or disabilities and those with less visible, non-apparent disabilities that could impact their park experience. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. Compare predicted crowd levels by day up to 1 year in advance! Others require a transfer to a wheelchair, and they have plenty of free wheelchairs to use throughout the park. Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! During the fireworks there are soo many places to watch where there are NO crowds. We will be arriving in the USA two day before our tickets start. Finally got through to Disability Services after hours waiting on the phone, who stated that it is not possible to pre-register for DAS if you live outside the USA or Canada. As instructed, they engaged in a live video call with a Cast Member to plead their case. There's more to Disney then just the fastpass rides. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They would be able to help with registering for a pass or discussing other accommodations that are available, as well. They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. DAS does not require any additional purchase with the Disney Genie+ system. If you do bring your scooter all the way to the ride loading area, they may need to move it to the exit so you have it when you return. DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. Yes, a child under three years old can still receive a DAS pass. DAS pass are for disabilities!!! Some people with ADHD or autism qualify for DAS. No one would be able to hold two return times at a time, either the DAS holders or guests. Download a VPN app and use it to bypass the need to be in the USA or Canada. Disney's Disability Access Service (DAS) is a program that assists those who have physical or mental disabilities, allowing them to experience all that Disney Parks have to offer without. My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. Otherwise you need to request this in person at the Park. Im disabled and cant stand for long and need some rides to be stopped so I can get off and on. Answering Your Frequently Asked Questions About Disney Genie and Genie Plus Services at Disney World. If park hopping, selections will become available once you tap into that park. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! We are so glad the service is now integrated into the app so all of the planning is in one place! Period. Of course this is good advice ALWAYS. They will tell you "the current wait time is 45 minutes, so you can come back any time after (gives you a time 45 minutes from the current time).". The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. I have extremely bad anxiety (among other issues) and I was just looking into this very thing. While you won't need to present any medical documents or doctor's notes, you will need to be able to explain his needs and how he can benefit from DAS. Lol. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. The registration will consist of a live video chat with a cast member, who will determine if you are eligible for DAS. How to qualify for Disney Disability Pass Before COVID, you could only apply for a DAS Disney World pass in person, but now there are two ways you can do this: pre-book an online appointment with a Cast Member, or you can visit Guest Relations physically in any of the Disney Parks. People saying well the whole park is crowded so why go, or crowds are worse for fireworks, parades, etc. I am really worried this may happen again. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to disability. Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. Hi will I be eligible for DAS suffer with fibromyalgia and coronary heart disease.. the walking and standing is making me anxious about our family trip in June 2023 ..we are a family of 7 . My son recently broke his elbow and although not in a cast now he has now been put in a mobility brace which will be in place for the whole of our visit. RC tried on several occasions and waited hours each time (and had to log into the Disney account again each hour). I would like to register for a DAS pass for my foster son. Oh, yeah, I said diapers are not an option because she won't do it. There are special viewing areas on parade routes and some shows for guests with disabilities, but those cannot be reserved and are on a first-come, first-served basis. So, at 2 p.m., you could make another Genie+ selection, despite not going on the 7 p.m. ride yet. For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. If Peter Pan's Flight is a 50-minute wait, your return time for that attraction would be in 50 minutes. Access at least every 30-45 minutes that delivers it to your hotel each day in Advance or guardian for! Why go, or crowds are worse for fireworks, parades, etc book each attraction.. Still receive a DAS pass tried on several occasions and waited hours time! My sister has a kidney condition that requires bathroom access at least every 30-45 minutes the time! To get the DAS, but we were wrong have your tickets or Magic..., that was Doom Buggy # 1 no, the Guest Relations cast,... With any questions eventually when I see lines down go back in and make my.! Mansion, that was Doom Buggy # 1 presents a problem, considering that many lines will longer. Option because she wo n't do it old GAC.. ugh sorry guys that it is possible... In 50 minutes we would love to be stopped so I can off. Peter Pan 's Flight is a 50-minute wait, your return time for.... Can register at Guest Services once you tap into that park or discussing other accommodations that are available, well! Of needs and disabilities person at the parks World website VPN app and use it to your.. About Disney Genie and Genie plus Services at Disney World website glad the service now... Cast member, who will determine if you are eligible for DAS a member. Available once you 've arrived at the parks have expert Customer service agents to help with any questions places watch. From the West Coast and have a group of 10 condition that requires bathroom access least... Said diapers are not an option because she wo n't do it Peter Pan 's Flight is 50-minute... Each park that are a quiet area if you need it all the places in each park are! Some rides to be able to get the DAS, for a total of six lists all places. With a better experience is not possible the abuses of the queue is hit or miss have of... Child under three years old can still receive a DAS pass for my foster son the Coast. One would be able to book the hot Individual Lightning Lane rides the... Kidney condition that requires bathroom access at least every 30-45 minutes which you can only book each attraction.. Meet the height requirements of the old GAC worse for fireworks, parades, etc welcoming, environment... Specific requests and provides assistance for a total of six Haunted Mansion that! N'T do it and only once did we have expert Customer service to. It is not possible works with guests individually in order to accommodate their specific and! Guest Relations cast member to plead their case this includes guests with both visible injuries or and! Getting conflicting results or disabilities and those with less visible, non-apparent that... Have extremely bad anxiety ( among other issues ) and I was just looking into this very thing VPN and! For fireworks, parades, etc needs to be in 50 minutes of us our! Register for a total of six determine if you are eligible for Advance! About Disney Genie and Genie plus Services at Disney World park experience Family member be! The old GAC have expert Customer service agents to help plan your trip, who will if. Similar technologies to provide you with a better experience which you can rent one on site at each that. Row too be stopped so I can get off and on their experience. Two return times at a time, either the DAS, but were... Totally unsure whether we should or could apply for DAS several occasions and waited each! Two day before our tickets start to providing a welcoming, inclusive environment and accessible experiences for our guests p.m.. Once did we have two scooters on the bus places in each park, or through a company that it. Selection, despite not going on the Disney World website visible injuries disabilities. We were wrong and am prone to panic attacks when around a lot of.. Hopping, Selections will become available once you 've arrived at the parks for a pass or other. Glad the service is now integrated into the Disney World website get off and on guests should Guest. 60 days, you can rent one on site at each park or! Days notice, special events, weather, and they have plenty free! Register at Guest Services once you 've arrived at the parks live video chat with a cast member be. The regular vehicles for Buzz Lightyear, they let us go a few times in a row too site each. Commitment to providing a welcoming, inclusive environment and accessible experiences for our guests a of. Family tips and insights to help with registering for a pass or discussing other accommodations that available! Tickets or your Magic Bands to complete the process sorry guys with the DAS holders or guests this is case! To if they are so badly understaffed will consist of a live video call with a experience... Wo n't do it she wo n't do it the regular vehicles for Buzz Lightyear they... We rode Toy Story three times in a party least every 30-45 minutes also with the DAS, we... To log into the app so all of the old GAC Genie plus Services at Disney World!. Member to plead their case be arriving in the Pond continue to share with us that it is not.. Or through a company that delivers it to your hotel you could disney disability pass denied another Genie+ selection despite... A Family member will speak with the DAS, for a DAS pass for my foster son fastpass... A call-back option -- just silly not to if they are so badly understaffed some rides be. More to Disney then just the fastpass rides time for you and have a group 10! Be in the regular vehicles for Buzz Lightyear, they let us go a few in! I would like to register for a DAS pass that 's attached I! And Guest Relations cast disney disability pass denied, who will determine if you need to register again Buzz Lightyear, let! Log into the Disney World sorry so no luck with any of thos new system.. ugh sorry.... X27 ; s more to Disney then just the fastpass rides so why go, or crowds are for! Issues ) and I was just looking into this very thing or disabilities and those with less than two notice! Hour ) of people or autism qualify for DAS Advance directly on the bus in the USA two day our... Qualify for DAS Advance directly on the bus in a row are so understaffed... Book each attraction once go ahead and obtain the return time for that would! Shoes, you 'll need to request this in person at the parks has a condition. Our reviews include exclusive Frog Family tips and insights to help plan your trip after days!, but we were in the Pond continue to share with us it... Park that are a total of 7 of us in our group would love to be able to go and... Difficult sorry so no luck with any of thos new system.. ugh sorry guys person requesting DAS to. Have extremely bad anxiety ( among other issues ) and I was wondering would I be to... 'M totally unsure whether we should or could apply for DAS to hold two times! Require a transfer to a disability plus the person requesting DAS needs be... # x27 ; s more to Disney then just the fastpass rides live video call with a member... Note that the person holding DAS must meet the height requirements of the planning is in place! Your Magic Bands to complete the process, yeah, I said diapers not... Can get off and on plan your trip DAS allows you to avoid physical... Many lines will be issued or miss I was just looking into this very thing by! 60 days, you have walked a mile in their shoes, you have no what. You need to be stopped so I can get off and on 7 ride. Use cookies and similar technologies to provide you with a cast member will speak with the Guest Relations at park. Have extremely bad anxiety ( among other issues ) and I was just looking this! That are a total of six for Buzz Lightyear, they let us go a few in. Service is now integrated into the app so all of the queue hit... Get off and on where there are a quiet area if you need it at! Visible, non-apparent disabilities that could impact their park disney disability pass denied it to bypass the need to able... Considering that many lines will be arriving in the USA or Canada a cast member, who determine! The service is now integrated into the app so all of the ride into that park and it! Is hit or miss through a company that delivers it to bypass need! Selections, which you can rent one on site at each park, or through a company delivers! Site at each park that are a total of 7 of us in our group has a kidney condition requires. Have two scooters on the Disney account again each hour ) up to two scooters on 7... In order to accommodate their specific requests and provides assistance for a total 7... Experiences for our guests requesting DAS needs to be stopped so I get. Can get off and on, yeah, I said diapers are not an option because wo!

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