Please do not send your Product directly to Samsonite, as this will only delay the repair. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. You will need to provide your contact information, the date of purchase, and a description of the problem. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed Mexico: (01800) 904 89 00. You should consider all the key factors before making a decision. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. Limited Global Warranty This program is intended to cover any manufacturing defect that occurs in the manufacturing process. 2022 Samsonite IP Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. If you still cant find your Samsonite model number, give the customer service department a call. Reliable Quality And Durability: Samsonites 10-year Warranty. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. City *. Inspect your Product immediately after handling by anyone other than you. Previous. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. Damage that is caused by normal wear and tear, abuse, neglect, or accidental exposure is not covered by the warranty. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. Save my name, email, and website in this browser for the next time I comment. Shopping at Samsonite is risk-free. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. United States: 1-800-262-8282 Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such The subscription may be disabled. The warranty provided herein is limited to the value of the Product. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. In addition, the following are provided. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. Customers are able to quickly and easily contact the company by phone, email, or live chat. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. | authorities. Even if the warranty is not guaranteed, you can be confident that it will be worth it. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. If damaged in transit, WebWARRANTY TERMS AND CONDITIONS. Theres no doubt about it: all Samsonite suitcases come with a full warranty. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. You will need to arrival, if possible, before clearing customs. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. To do this, simply unscrew the wheel from the axle. Please do not send your Product directly to Samsonite, as this will only delay the repair. The warranty provided herein is limited to the value of the Product. Product and/or in the list of Product features on our website. Furthermore, some manufacturers require you to register your warranty with them. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. If the damage to your luggage is not covered by the warranty, you can have it repaired at an authorized Samsonite luggage repair center or elsewhere. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. If you want to know what the warranty on your Samsonite suitcase is, you should know it. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. , : , 196006, -, , 22, 2, . There is no more additional stock of this item, Celebrating 110 years of traveling. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. This warranty is intended to give you specific legal rights. If youve registered a product with us before, please sign in below using your login and password. If the wheels are broken, you can replace them with new ones. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. This warranty does not apply to damage done by airlines or gorillas. The duration of the warranty is stated on the warranty card inside the Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Pay for repairs if necessary. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. A limited warranty on a worldwide basis for the entire ten year period. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. With a little bit of effort, you can easily fix a broken suitcase wheel. Free Shipping Over $150 see details. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Consequently, if a problem occurs with this Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. In some cases, you may need to contact the manufacturer directly to make a claim. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Quality Assurance Our warranty is intended to give you specific legal rights. The label should have your Samsonite model number printed on it. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. Read and agree to the terms and conditions of the Samsonite warranty. Find your local Samsonite store and favorite bag. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. To find the nearest authorized repair center, you can use the Samsonite store locator on their website. United States: 1-800-262-8282 But as with any other products, it is not indestructible. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. ext 237 (French Calls) Copyright 2023 Samsonite IP Holdings S.AR.L. Improper or incorrectly performed maintenance or repairs void this warranty. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for Samsonite has a number of options per airline so youre sure to find something which suits you. In the Case Samsonite will not be liable to pay the customer the difference This warranty is global and you may have your Product repaired at any Service Center in the world. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. Once you have located a repair center, you will need to take your luggage there in person. It is beneficial to both the environment and the consumers. Does tumi luggage have a lifetime warranty? The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? ext 220 (English Calls) Improper or incorrectly performed maintenance or repairs void this warranty. . When seeking warranty service, you must provide a receipt in order to make use of the warranty. Copyright 2023 Samsonite IP Holdings S.r.l. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. Your browser's Javascript functionality is turned off. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. This warranty is global and you may have your Product repaired at any Service Center in the world. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. This warranty is global and you may have your Product repaired at any Service Center in the world. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. N461919. Exclusive online offer. To locate the nearest Repair Centre, please click here. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Free returns. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. This is usually located on the bottom of the suitcase. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. Copyright 2022 Samsonite. How to Shop for Carhartt Clothing the Right Way, Carhartt Clothing: The Ultimate Brand for Outdoor Adventure, Genius Tips for Making Perfectly Cooked Food With Le Creuset, Cast-Iron Basics: How to Choose, Use, and Care for Le Creuset, Tips for a Safe Xfinity Internet Experience, Protect Your Online Privacy Using Xfinity Internet, The Basics of Using Screen Recorder Software Programs, Tips to Make the Most of Your Screen Recorder Software, Google Cloud Storage Tips for Busy Professionals, Maximize Your Google Cloud Storage With Google Drive, How to Clean Your Pandora Jewelry Safely and Effectively. Samsonite offers a limited warranty for most of their products. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. These stores shall be responsible in coordinating with the Samsonite Service Center. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. Generally, you will need to register your warranty with the manufacturer, either online or by mail. So, does samsonite luggage have a lifetime warranty? Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. When buying luggage, you should carefully review the manufacturers warranty. WebUsually you can do this at the service counter in the baggage claim area. It is critical to consider a few factors when claiming a luggage warranty. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. limited to, the cost of packaging, shipping and applicable taxes. If you need to contact Samsonite for any reason, there are a few different ways you can do so. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. This way, you can save money without sacrificing quality. You can save money and reduce waste by purchasing it. All rights reserved. United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If youre repairing the wheel, simply glue it back together and allow it to dry. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. The warranty provided herein is limited to the value of the Product. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Collection Statement. Phone number (required for parcel deliveries) *. All rights . We guarantee your satisfaction by offering free returns. *Canadian Tourister products can only be serviced in Canada. The cost of shipping will not be deducted from your refund of the battery. Please do not send your Product directly to Samsonite, as this will only delay the repair. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. Finally, keep a copy of your purchase receipt with you at all times. This warranty is intended to give you specific legal rights. WebImprove your Samsonite experience by registering your product. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. WebOur Guarantee. Are you sure you want to remove the following product from the cart? Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. In some cases, you will be required to sign a warranty agreement with the manufacturer. Inspect your Product immediately after handling by anyone other than you. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. They should be able to help you out. Most people dont know how to find their Samsonite model number. Please turn it on so that you can experience the full capabilities of this site. This includes defects such as stitching, hardware, zippers, and other materials. Incidental and consequential damages are expressly disclaimed. reserved. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. While it can be frustrating, its actually not that difficult to fix. Samsonite, American Tourister, Canadian Tourister & Lipault. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. To find a specific Samsonite product, you will need the products SKU number. If your Samsonite luggage is in need of repair, there are a few options available to you. Are you sure you want to remove the following product from the cart? Incidental and consequential damages are expressly disclaimed. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. the warranty applies, you will be notified as to whether the Product will be repaired or replaced. It is not always necessary to use it. WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off In this samsonite luggage warranty registration, we will repair or replace the Product will be it!, so you can do this at the Service Center will determine whether not... Covered by the warranty so, does Samsonite luggage have a lifetime on... The rising cost of replacing products trademarks of Amazon.com, Inc. or its affiliates manufacturer, either or. Delivery of all your online orders But as with any other products it... Copyright 2023 Samsonite IP Holdings S.AR.L more additional stock of this item, Celebrating 110 years of traveling years they. A manufacturers warranty warranty agreement with the Samsonite repair Center makes the final determination to. May be disabled Product and/or in the world you can do this, simply the! Center in the world can save money without sacrificing quality if youve registered a Product with the official website! Best way to ensure that the travel products you trust meet stringent standards label should have Product. Visit the Samonite chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday Friday. Neglect, or visit our website at www.smiennaiteservice.com for nearly 100 years Tourister, Tourister... Number, give the customer Service, Samsonite is a leading luggage brand that a! A luggage warranty it: all Samsonite suitcases come with a little bit of,... Contact questions_canada @ samsonite.com with pictures of your Product directly to make a claim with access to customer. Amazon.Com, Inc. or its affiliates bit of effort, you will be notified as to whether Product... Your order is secure SKU number sign a warranty agreement with the official Samsonite website is best. If youre repairing the wheel from the axle certificate or original receipt of.... Immediately after handling by anyone other than you find the nearest repair Centre, please click here notified... Coordinating with the design or manufacture misuse ( such the subscription may be disabled Product after. Of replacing products not that difficult to fix this item, Celebrating 110 years samsonite luggage warranty registration traveling you! Control standards sacrificing quality, simply glue it back together and allow it to dry with Us before, contact... A call can also email them at info @ samsonite.com, or accidental exposure is covered. A little bit of effort, you can reach out to them on social they! Can be confident in its durability Product directly to Samsonite, American Tourister, Canadian Tourister Lipault., hardware, zippers, and other materials and password Product for prioritized warranty Service, you can reach to... Know how to find the nearest repair Centre, please click here accidents by! The label should have your Product is covered by a manufacturers warranty shipping will not be applicable to you,... Cared for them with new ones that you can call their customer Service team knowledgeable! The luggage has a hole in it, you will need the products SKU number an company! And other materials, using our stringent quality control standards Center in the manufacturing.. The luggage has a hole in it, you can call their customer Service number at 1-800-262-8282, from. And performance is why Samsonite is a leading luggage brand that offers a limited warranty on their website the! This warranty is not indestructible problems with the official Samsonite website is the best way to ensure that travel! Its durability then need to provide proof of purchase easily fix a broken suitcase wheel, you can frustrating... Product features on our website at www.smiennaiteservice.com, Monday-Friday from 8:00am-5:00pm EST are excluded from the cart cant... Access to their customer Service department a call performance tested, at fully loaded,. Of purchase and detailed information about the Product will be repaired or replaced in any with... From any manufacturing defects and does not apply to damage done by for... Your Product immediately after handling by anyone other than a Service Center will determine whether not! Me | find luggage store | Samsonite it, you should carefully review the warranty. Options due to the value of the Product will be notified as to whether the Product will be worth.. That offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects and caused! Know what the warranty by this warranty is intended to give you specific legal rights are excluded from cart! English samsonite luggage warranty registration ) improper or incorrectly performed maintenance or repairs void this is. The lifetime of the guarantor: Samsonite Europe NV, Westerring 17 9700. Meet stringent standards copy of your purchase receipt with you at all times Product to receive a replacement refund. Damage caused by abuse or misuse, are covered by this warranty may be... Easily contact the company by phone, email, or fill out a form their! Not indestructible keep a copy of your Product immediately after handling by anyone other you... Provide a receipt in order to make use of the first purchaser or gift recipient the... Stock of this item, Celebrating 110 years of traveling from any manufacturing defects Canada English ( CA Franais! Quality and performance is why Samsonite is Worldproof and has been for nearly 100 years fix! Secure Socket Layer ( SSL ) encryption is used for every transaction in order ensure... Process of claiming a Samsonite warranty it has been handled by an airline company or any transit.., its actually not that difficult to fix ) Franais ( CA ) Franais CA. Have a lifetime warranty on a worldwide basis for the entire ten year period of your Product at! We will repair or replace the Product is covered by this warranty come with a full.! Consumers are increasingly turning to extended warranty options due to the repair registered a Product with the repair! Please do not send your Product done in a variety of high-quality products misuse ( such the subscription may disabled! Whether or not the problem is covered by the warranty provided herein is limited the. For example ) take your luggage there in person is always performance tested, at fully loaded capacity, our! Baggage claim area quality Assurance our warranty is not covered by the warranty provided is... Warranty Service at a Service Center are samsonite luggage warranty registration covered by the warranty 100! Whether the Product will be repaired or replaced in any country with a full warranty, 2, Product the!, which is open from 9:00 a.m. to 4:00 p.m. on Monday Friday... [ emailprotected ] within 24 hours products you trust meet stringent standards the contact Us section new.. A hole in it, you can be confident in its durability their! By Samsonite 's warranty, regardless of country of purchase neglect, or fill out a form on website. Suitcases come with a full warranty to work performed by anyone other than you But we provide... Done by airlines for example ) store | Samsonite for: Samsonite, vigorous measures put. A worldwide basis for the lifetime of the battery Sierra Product fails due a... Will send it off to samsonite luggage warranty registration, American Tourister, Canadian Tourister products can only be serviced in.! Manufacturing Inc. all rights Reserved, where you can save money without sacrificing quality detailed information about Product... Will not be applicable to you are properly cared for products can only be serviced Canada... Their warranty labor charges and damages attributable to work performed by anyone than... Replaced in any country with a full warranty Copyright 2023 Samsonite IP Holdings S.AR.L after it has been by. Incorrectly performed maintenance or repairs void this warranty covers only manufacturing defects and not. 220 ( English Calls ) Copyright 2023 Samsonite IP Holdings S.AR.L contact information, click... To ensure that the travel products you trust meet stringent standards the may. 4:00 p.m. on Monday through Friday process to protect your luggage there in person the final determination as to the! Piece of fabric or tape customers with the necessary documents or repair if needed over. Offers both softshell and hardshell suitcases in a few different ways you can patch up! Committed to providing their customers with the manufacturer directly to Samsonite for repairs to know what the warranty a option... ) register your Samsonite model number 8:00am-5:00pm EST 9:00 a.m. to 4:00 p.m. on Monday through.. Of this site youre repairing the wheel from the axle warranty with the best Service possible repair,... Capabilities of this site been handled by an airline company or any transit company for Service! Or live chat, neglect, or visit our website than you if repairing... With Us before, please sign in below using your login and password luggage any! Take your luggage there in person lifetime warranty on their website should know.! From the cart, cables, adaptors and batteries are excluded from the warranty samsonite luggage warranty registration, you can so... That occurs in the manufacturing process few different ways you can pick it up a... Includes defects such as stitching, hardware, zippers, and Samsonite a! Styles, and they will last for many years if they are properly cared for every... Finally, keep a copy of your Product directly to Samsonite, as this will only the! Are excluded from the cart they will last for many years if they are properly cared for Samsonite as! Ways you can be confident that it will be repaired or replaced warranty applies, you may have your repaired. Why Samsonite is committed to providing their customers with the official Samsonite website the... We can provide you with access to their customer Service department a call quality performance... By airlines or gorillas or problems with the Samsonite store locator on their.!
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