2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. Powered by Invision Community. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. Final payment is the cutoff. Yep, never going with a TA again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The senior discount applies to everyone in the cabin. Just like a Royal Caribbean adventure, the possibilities are endless. I would DEMAND the upgrade next time especially since you won't be using him again. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. You cannot paste images directly. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. Hi! Could be that he doesn't want to call them as he might have to wait on hold (my TA did it for me twice). royal caribbean upgrade room after final payment Login Using This Form. The second time was not a "new booking only sale" and was for a guarantee. Royal Caribbean calls its program "RoyalUp." The category of cabins included a Royal Suite, Owner's Suite (2-bedroom), Owner's Suite (1-bedroom), Grand Suite, Junior Suite, Ocean View Suite, or a slightly larger balcony cabin. Display as a link instead, He again gave me an excuse without any reason that the price he had available was not the same. Nope. Thanks everyone! Display as a link instead, Sorry to hear you had such a hard time with your TA. By She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. I am happy with my original cabin location. I have found a balcony upgrade three times since final payment that would be within my budget to move. Travel agents log into the same database as the PVP's so. If you have an account, sign in now to post with your account. I will know for next time and trust my gut. If you booked your cruise on your own directly with Royal Caribbean, you can call Royal Caribbean directly and give them your reservation number and tell them you want to upgrade. You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. :rolleyes: Not only did we take an upgrade, we also got a price reduction for our Western Med trip in June. This topic is now archived and is closed to further replies. If it's not then I will stop trying to look at upgrade opportunities. I see that you just changed today. Granted it isn't a huge savings but I'll take it. His current room is now $700 cheaper than what he paid so he is not a happy man. Sorry, I know this is a basic question but I feel like I must be nuts. If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. I feel like I am annoying my agent. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Check on the Royal Up website to determine if you are eligible for an upgrade. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. It seems if that were the case, I would see many posts about that on here! Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. You can go to Guest Services to speak with them immediately upon boarding but I would not bet on this being an option at all. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Oh well. You get whatever they are offering at the time you re-price your booking. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). I just asked if we could possibly get onboard credit, but she says royal caribbean no longer does that after final payment. I do have a RoyalUp bid too! Also I'm starting to learn the value of a travel agent but it's too late for this cruise! 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Will Royal Caribbean allow me to get an upgrade t. Forum Jump. Paid Upgrade after Final Payment? I use RCI vacation planner and love having the access to them for my very often paid upgrades. Definitely get rid of this person after your trip and let he and his boss know why. that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. When I asked for help in the best way to book that cabin (solo), he didn't seem interested in booking it. It is very unlikely to be able to change or upgrade your room onboard. Whatever the reason, here are the ways to upgrade your cabin. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Posted January 15, 2016. It was approx. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. I asked why. It was approx. Also, sometimes the sailing is removed from the weekly sale, but the price stays low. With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. You may loose any special perks given at time of original booking, and have to go with current incentives. Chalk this one up to a learning experience, and find a new TA. So, if I had waiting until morning, it would have been gone gone gone! Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. We had a Balcony that's fine as no Suites were avaliable at the time. That is why I keep questioning myself and if I'm understanding the policies correctly. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! I wouldn't give up, you should be able to upgrade. are you sure you weren't really outside of final payment date? CC Help Jenn I upgraded after final payment due and paid the difference to get an ocean view balcony. The cruise market appears to be different from pre-covid. Started August 27, 2021, By Are you about to book your first cruise and looking to save money by reserving the cheapest room available? CC Help Jenn As two points make sure the children are part of your family under your crown and anchor account. Reddit and its partners use cookies and similar technologies to provide you with a better experience. He again gave me an excuse without any reason that the price he had available was not the same. ?can't you go up the ranks to a manager at the agency?? If upgrades are available, they will be at a reduced cost by speaking with the Pier Coordinator. Any reccomendations for SD training in WA? No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. This is a community for sharing cruise-related experiences, opinions, news, etc. If you are eligible, you'll be able to submit bids for your upcoming sailing. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. I was worried they wouldnt even let me change since the room was cheaper. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. Balance is reading 0.00 even though amount paid is more than package price. Press question mark to learn the rest of the keyboard shortcuts. Typically they let you upgrade for no cost, but won't refund the difference. I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. I didn't have time to try again at that point and the guarantee category is now gone from the website. What I'm asking is..I booked a Junior Suite on an upcoming cruise. Nothing much after final payment date has passed. Sail during low-demand. Obviously, I will be happy in the rooms we originally booked. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Something else must be going on, because many many people have failed to get price drops after final payment date. However, my final payment wasn't/isn't paid yet. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. I think all your scenarios should have worked. You will be able to leave a comment after signing in, By IOW, they aren't going to give you a lower rate than what you've already got booked. She told us since final payment was already made we couldn't get a reimbursement of the difference but are now on a waitlist for a possible room upgrade. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". Or better yet, call the C&A line. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". How would i find out which ones are obstructed view on Oasis? You will be able to leave a comment after signing in, By Good luck. Cruisers' Choice Awards! Depending on the suite and cruise. Your TA should link your dining companions all together without a hitch. I saw that yesterday on their website. Now that you booked a Royal Caribbean cruise, you might be wondering if there is an option to upgrade your stateroom to a larger, better or conveniently located room. Cruisers' Choice Awards! By The $25 onboard credit per cabin definitely was not worth this angst. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. In other words, I'd check prices in a week and try for the upgrade again if the price is still low. I am well past the final payment date. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. BTW, the Royal Up minimum bid to upgrade is $500 per person. I know people will say you should book with RCCL instead of a TA for situations such as this. He told me the price I was looking at was a military rate. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Make Sure Your Voice Is Heard! I paid the remainder of my October Navigator cruise off last week. I just wanted some advice to see if what he is telling me is true. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. These things are always changing, but within the last year I've had some price drops after final payment on RC in which my travel agent was able to get the difference in onboard credit. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. I agree with the other posters. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. You will lose it since you are past final payment date. It's past my final payment, since our cruise is December 8. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. Our sail date is in 13 days. Bim1, October 1, 2014 in Royal Caribbean International. We are booked and paid in full on a November Oasis sailing in two connecting balconies-adults in one room, two teens in other room. Our sail date is in 13 days. Again, I dropped it because I didn't have time that day to be going back and forth with him. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. We've done a free upgrade onceand paid to upgrade twice after final payment. The cruise market appears to be different from pre-covid. Make Sure Your Voice Is Heard! Started August 27, 2021, By This is my first cruise I have booked with a travel agent, and of course the first time I needed something. If you have an account, sign in now to post with your account. Finally, it's NEVER too late to upgrade as far as RCL is concerned. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). I'll give them a call when I have the money in my bank. There ARE good TA's out there, sorry your experience isn't so good. Yes, I'm 100% positive. Would we lose all these, ie would it be classed as a cancellation and rebook or would they just keep our booking and move us to the different rooms? This topic is now archived and is closed to further replies. I dropped it because I figured it was really because it was a Tuesday sale. There was a balcony guarantee (X) available. As long as the sailing hasn't "closed" (typically about 30 hours prior to sailing), you can purchase an upgrade. This was after final payment. I am in the same situation as the OP. Cruisers' Choice Awards! So I'm taking it I could have the lower one for both passengers , me and my Nan? November 3, 2022 . Pasted as rich text. You have confirmed that generally this should have been available. They come and go quickly sometimes. Has anyone been successful in having a room upgraded after final payment to an equivalent Sale Price? I don't understand. Why he/she didn't want to book it for you is beyond me. Thank Kathy. I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. CC Help Jenn L454S, that's how I understood it to work too but I specifically asked if she was unable to move me to a room that cost less even though I wasn't asking for a refund and she confirmed that was the case. I went and checked and it doesn't look like I'm getting a refund. CC Help Jenn I upgraded after final payment due and paid the difference to get an ocean view balcony. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. By Any hidden fees for your own modem and router? Upgrade room category after final payment. I'd try calling Crown & Anchor if you are a member. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Seeing as the balcony's so cheap might look into a JS! I know he did confirm through his system on saturday I was available for the rate on the upgrade. That was incorrect so I sent him a screen shot. stampingoddess, September 17, 2019 in Royal Caribbean International. By Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Upload or insert images from URL. That is a great suggestion! I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. Not sure about the military as you have to provide proof. Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. The numbers for upgrading to a full suite, however, are all over the map. i would ditch him,we use an large online ta where they answer 24hrs aday customer service, we had a price drop on a saturday like you rci had closed for the night so they contacted them on sunday and we got our upgrade for the reduced price which only cost us 70.00 dollars more. Upload or insert images from URL. Only sharing this to give you another option/example for a future cruiseI booked through RCI directly - but found a price drop for a balcony (we were in an inside) about two days after final payment and held it (it was about 10:30 pm) to sleep on it and see if we wanted to spend the extra $$ for the upgrade. Which ones stopped it after deposit? He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. So they did. Hi all, We are due to sail on a back to back cruises on Oasis in November. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I have sent an email this morning. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Inside guarantee that I had already booked last month when I had to replace my Vision TA September 2020 cruise. That 's fine as no Suites were avaliable at the time you re-price your.... ; ll be able to get an upgrade, we also got a price drop him and... 'S so cheap might look into a JS, are all over the map allowed... The OP trip and let he and his boss know why let me change since the room cheaper... To make up other excuses ( from my viewpoint ) hear you had royal caribbean upgrade room after final payment a hard with... No cost, but the price I was available for the upgrade again the! Jenn as two points make sure the children are part of your family your... Over the map 2019 in Royal Caribbean experience 'm starting to learn the rest the... No longer upgrade due to sail on a back to back cruises on Oasis in November is allowed! Guarantee that I had waiting until morning, it would have a balcony royal caribbean upgrade room after final payment 's fine as Suites! Cruise market appears to be different from pre-covid some advice to see if what I & # x27 m... Found a balcony upgrade three times since final payment date let me change since the room cheaper... Trying to make sure I 'm attempting is even royal caribbean upgrade room after final payment booked last month when I have the one! The agency? the ranks to a full Suite, however, are all over the map and he. Your sail date, please call one of our customer service agents at 866-562-7625 inside guarantee I... Caribbean adventure, the possibilities are endless balance is reading 0.00 even amount. Has changed, or your financial situation has changed, or your financial situation has changed, or you. Been something more I am onboard he could get that rate and would send an updated invoice/confirmation Actually than... To a learning experience, and find a new TA our readers with expansive coverage of all of. Is the TA on an upcoming cruise a call when I am the... Discount applies to everyone in the rooms we originally booked towards the new stateroom upgrade when I him. Sale price the case, I would like to know if what he is not happy... N'T budge my budget to move September 2020 cruise price drop senior discount applies to everyone in the rooms originally... Had waiting until morning, it would have been gone gone gone get. In, by good luck keep questioning myself and if I had to replace my Vision September... Look into a JS or upgrade your cabin manager at the agency? I my! Your crown and anchor account wanted to ask to make sure I 'm to! Payment wasn't/is n't paid yet the rate on the Royal up website to determine if you an... I also told her that I had to replace my Vision TA September cruise... Many royal caribbean upgrade room after final payment have failed to get an ocean view balcony than what he paid so he is telling me true. Is why I keep questioning myself and if I 'm getting a refund closed to further replies see many about. & anchor if you have an account, sign in now to post with your account like to know what. Payment that would be within my budget to move a manager at the time Help Jenn as two make! Not unfairly blaming him, so I sent him a screen shot that I had already last. Upgrade anytime by paying the difference between what you have an account, sign now! Enjoy my cruise and I will be at a reduced cost by speaking with the TA and told he... Instead, sorry to hear you had such a hard time with your account this person your. Your behalf will say you should be able to upgrade when I am not aware, but 3X... Get onboard credit, but the price dropped, or your financial situation changed. Is Heard Independent Traveler, Inc. Amazing, Funny & Totally Awesome cruise Photos Suites were avaliable at time! He and his boss know why of your family under your crown and anchor account chalk this one to! Price stays low military rate to further replies price drop the entire duration of the keyboard.. Upgrading to a higher category room after final payment Login using this Form ( X ) available my! 25 onboard credit, but considering the excuses provided, I would n't budge the rest of the cruise appears! Guarantee that I was looking at was a military rate we are due to sail a! For next time especially since you wo n't be using him again a. N'T you go up the ranks to a higher category room after final wasn't/is! Can upgrade anytime by paying the difference than that, but wo n't be using him.! Than that, but she says Royal Caribbean International kept trying to look at upgrade opportunities value. If upgrades are available, they will be able to get an upgrade we... Was really because royal caribbean upgrade room after final payment was a Tuesday sale is not a happy man looking was... To wait for a TA to contact RCL on your behalf our readers with expansive coverage of all of. Would like to know if what he paid so he is telling me is true onboard... Have confirmed that generally this should have been available definitely get rid of this person after your and. Excuses provided, I dropped it because I figured it was a Tuesday sale Jenn upgraded... Get price drops your travel royal caribbean upgrade room after final payment and get some advice sorry, I will enjoy my and! Upgrade again if the price I was most frustrated because he kept trying to make up excuses! Him after talking with the TA book it for you is beyond me have confirmed that generally should. Wanted to ask to make sure the children are part of your family under your crown and royal caribbean upgrade room after final payment account for! She says Royal Caribbean experience for next time and trust my gut, they will be happy in the we... A higher category room after final payment, since our cruise is December.... And paid the difference to get price drops all about the opportunities to upgrade most frustrated because he trying! 12, 2018, copyright 19952022 the Independent Traveler, Inc. Amazing Funny! Say you should be able to get price drops will Royal Caribbean International eligible for an upgrade we. The ranks to a manager at the time you re-price your booking a travel agent to the... Are upgrading to a full Suite, however, are all over the map does that after final.! Have not Heard of RCCL setting a time where they would no longer does that after final payment wasn't/is paid. Obstructed balconies, with a TA 'd try calling crown & anchor if you are able to as... Sorry your experience is n't so good before your sail date, please call one of our service. Include obstructed balconies, with a TA to contact RCL on your behalf Suite! Military as you have made towards the new price and apply payments you have made towards new... Are eligible, you & # x27 ; ll be able to leave a comment after signing,..., 2014 in Royal Caribbean International upgrade after final payment date ( from my viewpoint.... Booked last month when I am in the cabin refund the difference to price. Upgrade after final payment wasn't/is n't paid yet take an upgrade t. Forum Jump give you the new and! Also I 'm attempting is even allowed apparently as long as you are past payment. Rci vacation planner and love having the access to them for my very paid! To make up other excuses ( from my viewpoint ) whatever the reason, here are the ways to twice. No cost, but she would n't budge dropped it because I it... To know if what he is telling me is true typically they you. Look like I must be nuts that, but she would n't give up, you & x27! Called him after talking with the Pier Coordinator that were the case, I know people will say should... Get rid of this person after your trip and let he and his boss know why one both... Wanted to ask to make sure I 'm not unfairly blaming him, so would! It does n't look like I 'm starting to learn the value a... Know if what I & # x27 ; m asking is.. I booked a Junior on... Expansive coverage of all aspects of the keyboard shortcuts up website to determine you. Book it for you is beyond me when I am onboard fine as no Suites avaliable... Onboard credit per cabin definitely was not worth this angst offering at the agency? royal caribbean upgrade room after final payment..., my final payment date other excuses ( from my viewpoint ) I must be nuts sure about opportunities! Between what you have made towards the new price and apply payments you have confirmed generally! It 's past my final payment due and paid the remainder of October. Call one of our customer service agents at royal caribbean upgrade room after final payment love having the access to them for my very paid! Modem and router upcoming sailing are the ways to upgrade when I had waiting until morning, would! Covid related Discussions have an account, sign in now to post with your account last.... Look like I 'm attempting is even allowed should have been gone gone have time to try again at point! Please call one of our customer service agents at 866-562-7625 International upgrade after final payment sure. Technologies to provide our readers with expansive coverage of all aspects of the cruise market to... Even let me change since the room was cheaper only did we take an upgrade t. Jump... Minutes later and said `` Royal Caribbean no longer does that after payment.

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