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Horrible. We bought one of the top rated mattresses, King Orthopedic Euro Top. We narrowed it down to 4 mattresses & box springs. Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. Do you work for Original Mattress Factory? Sean told us the layout of the store, invited us to try all the beds out, and offered to answer any questions we might have. It is a good quality mattress, and over the last month of sleeping on it I have had a very comfortable sleep every night. See 3 photos from 54 visitors to IBMP - Instituto De Biologia Molecular Do Paran. We will be back again!! We bought the twin xl with the adjustable frame my mattress is 2 years old and I can not sleep on it it is sagged in the middle and I am sleeping in basically a hole, my bad frame constantly squeaks and I have had someone here twice, they refuse to do anything about my mattress and I cannot sleep on it we paid over three thousand for this bed and I am going to call consumer affairs. It is what they DO NOT tell you that is what is most upsetting. Yes there is a $38 delivery fee, but in comparison Sam's club has a $99 delivery fee.I've only had my mattress for a week and I have never felt better. Powered by GoodBeds intelligent matching technology, you can even get your We have slept on it for 4 months - no change. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. from online retailers. The mattress could not be returned unless it was defective.Ok, I could understand that, but three weeks later, even with careful turning/flipping, it began sinking in spots and felt lumpy, like there were walnuts sticking up in places. your criteria. )I've spent many a night sleeping with my girls when they were sick or otherwise in need of snuggling and I find their mattresses to be super comfortable. It has perfect support level combined with a great level of softness. It's one sided with 7" of connected innerspring coils that deliver bounce and support. The store was super dismissive and rude. I thought that their mattress would be extremely expensive. Their solution? It was awesome, and it feels like the issue is fixed. The warranty is a joke! Worst mattress I have ever slept on. Cancel, For full functionality of this site you need to enable JavaScript. Your mattress can have a significant impact on both the quality and quantity of your sleep. Sorry, the email address or password you entered is incorrect. The remodel took longer than we thought and the new mattress was delivered and was never opened. available mattresses, in addition to other online options that match He then said that their customer service would call us. She has said mattress is extremely comfortable. Many places now dont offer dbl sided mattresses. This company has its roots in OH. They WLL NOT do ANYTHING. I will honestly recommend OMF to anyone I know who wants a good night's sleep! No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. Again these were the MOST basic ones they sell! I would recommend that anyone reading this steer clear. Each of our factories has a showroom attached so that our customers can easily tour the factory and see how we hand build our mattresses and box springs. Simply enter this code at checkout on the retailers website. The customer service after sale is merely repeating We cant do that. over and over. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. ", "Our experience was great from purchasing to delivery. I've gotten to the point that I don't go to the showroom, I just call them on the phone, order it, pay for it, and they deliver it.It is true that even the most basic model is equivalent to a more "deluxe" brand elsewhere. your criteria. You think you pay for quality. Four years in and it's as supportive and comfortable as the day they delivered it. The amount of use and enjoyment you receive from a product relative to the amount you paid for it. We have had the bed for a month now. When we arrived home, the delivery men weren't too far behind us. The Original Mattress Factory's customer service is top notch! In our lab tests, Mattresses models like the Orthopedic Luxury Firm are rated . When I lay on it you can visibly see my body is crooked.They will not refund our money, they will NOT exchange the mattress. Get The Best January 2023 Mattress Deals! The Original Mattress Factory has a legacy among 20th century mattress titans. Learn more about the GoodBed Quiz. After less then a month the mattress was showing the shape of our bodys, they say to flip it very month but you need crank to do it ,it is so heavy at you need a less a couple of people to do it. They would come back in an hour. Disappointed with it, its already feeling too used (even after being rotated). I own several corporate housing units and use the "classic" original mattress factory mattress & box springs. I realized the first night that the bed was too short and wanted to upgrade to a long or a Queen, but the man said that once the mattress left the store, that was it. We don't like foam and we want two sided mattress. DO NOT BUY THIS MATTRESS. Her response was "Mom, this isn't the same bed we laid on in the store!" After just three years of use, I have slumps in the bed. Please make sure you measure AT THE STORE then when it arrives to your home to insure you get what was ordered! More reviews for Original Mattress Factory in Pittsburgh, PA . My partner has not. Would not do business with again. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. What's GoodBed? I am absolutely pleased with all aspects of my purchase. Turns out this large mattress needs rotated every 90 days and flipped every 6 months to hold it's form. Click on these products to see more details about them including local and online purchasing options, The very first night I noticed a large hump next to me that was large enough to keep me from rolling over. period. Most uncomfortable mattress that I have had in my years on earth. I'm not big on returns and I did some research on mattresses before my purchase. Editor's Note(s): Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. The way a mattress is constructed can affect how warm or cool you feel when you sleep. I will never recommend anyone to purchase from you. Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. He explaned to us all about the mattress and their inner makings of them. I trust the OMFs craftsmanship. Our old mattress, which was also supposed to be "orthopedic firm", left me waking up with a sore back every morning. I'm really sad about this. I own 3 mattress sets from this company, and was having trouble with my queen size mattress set. At The Original Mattress Factory, we manufacture our own brand of mattresses and box springs to provide you with the best comfort, support and durability. I don't know how that is possible but it is living up to its hybrid name. This is very disappointing, as I was a loyal return customer having purchased another mattress for my son in the past. The only problem with the mattress is that we don't want to get out of it! They, of course, will do nothing for me, so it's off to the Salvation Army, and I'm out over $1200.00 (AND I bought the box spring), and I have to go find a new mattress again. Product sells itself. These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. I love the no-pressure sales tactics that are used by the employees. My husband is very pleased with the mattress as it's perfect for him. New Year's 2023 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. It was exactly the same.. We then called and they said that there is nothing wrong with it. The mattress is large and heavy and difficult to rotate with nothing to grasp at the foot and head. How well this mattress keeps you cool and comfortable while sleeping. unique needs and preferences. This is not always the case for older people when they go shopping.I will definitely be referring my friends. This is not a quality mattress, Still Love My 8-Yr-Old Orthopedic Latex Foam Mattress Set. Thank you OMF! I liked it a lot. Well, they're either ignorant, poorly trained or lying! We would have aches and pains when getting out of bed. The delivery men were amazing. available mattresses, each of Original Mattress Factory Serenity's I also thought that we would be sleeping on the floor because we dismantled our old platform bed. It only lasted about a year because the body shape sunk into the foam and left a hard spot to sleep in, so we got an Original Mattress Co. product. How well you sleep on this mattress relative to your previous one. In addition, the Silent Night Foundation features an additional wood slat for extra support . Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. They do not offer a 100 day sleep guarantee or anything besides you keep it or you pay more. Queen $499.95. Watch on. Original Mattress Factory was the most expensive but we thought they were honest folks who claimed to manufacture their own. The manager offered us the foam mattress for $900 more. 4 active To show localized store recommendations enter your location. I spent time stretching out on all 4 and made my decision. If you use one of these and buy something, Slumber Search may make a small amount of money. We make these products in our locally . This mattress is totally un-sleepable. Each person from this company that I interacted with through this experience was kind and patient with my questions. I purchased a higher tier king mattress at the Kennesaw, GA store. A new venture for industry veterans. personal mattress requirements including important What he, and the top banana backing him up didn't know or consider, were the connections that seemingly helpless people of reversed fortunes sometimes have; the potential customers that can be lost when a business treats someone poorly. Do get a waterproof mattress encasement if you have any pets, the tech has moved far past the crinkly nonsense of the 90s and you want to take good care of a mattress this nice. Takes about 10 minutes. The Original Mattress company was started by experienced professionals who worked at Sealy and Stearns & Foster companies before. Went to their Norcross, GA, location 2 weeks ago, ready to purchase. Mattresses can provide pressure relief by absorbing, cushioning, and/or redistributing your body weight. It also incorporates factors such as the rating's age, helpfulness votes, verified ownership, and more. Terrible quality. It's a bit firmer than I prefer, but that has nothing to do with the quality or satisfaction on your end. This is our second mattress from the Original Mattress Factory. No worries the delivery guy got on the phone to the factory in Aspinwall and spoke to the owner. We purchased a new one in 2014 and four years later it is useless and not worth the money we paid for it four years ago. At home, not so much. ", "Fantastic mattress that delivers exceptional comfort for a restful night sleep. Find out what works well at The Original Mattress Factory from the people who know best. After having the mattress for a while it became clear that it is nowhere near as supportive as they claim. I just got one a year ago.Nice place to by a bed.I bought a bed there a year ago. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. When we asked what was done to it, no one could answer us. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. Original Mattress Factory has We were astonished and also not home. I'm sure that feature will result in a longer life mattress. But. Their error became our problem and no plan to remedy. I suggest to anyone looking for a mattress please check them out they make the best. Comfort Level. The mattress is just like new again! May all benefit! My niece lives in Maryland came to visit and wanted to take it home. You have no recourse for and repairs, replacements and/or returns. The salespeople are fast talking charlatans who just want you to buy something. I dread going to bed and trying to get comfortable and I get so mad at my self every day for buying a bed with no returns. Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your The buying experience was pleasant too, easy and painless. store and were greeeted by Lawrence. box springs without a mattress? I have now, later read other reviews that people had the same experience. When the warranty inspector came they offered no solutions. a rating of 1 star is too high. "See a doctor or a chiropractor if you are having pain!" One $800 mistake is enough. The purchase process was easy and a quality product was delivered at the time arranged. ", "Good. Will never buy from OMF again. For over 60 years Family Owned Mattress Factory has offered the largest selection of top name mattress brands at our lowest possible prices. Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! The best mattresses for back pain -Jun 27, 2022 8:00:00 AM. But buyer beware when you buy a mattress - it CANNOT be returned and you will be stuck with what you have. Slumber Search is supported by readers. Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. personal match score for each of Original Mattress Factory Classic's We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. Write a Review! They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. Within a few days we received, under warranty, not only a new remote controller, but an additional backup one in case of a similar situation. I purchased a 76x80 King size bed on 12/18/2016 and it was delivered on 12/21/2016. recommended by I am a first time mattress buyer and I think I put it off so long because I thought the process would be intimidating. They don't stand behind the comfort either. Latest Review Original Mattress Factory. My grown daughter went to check it out at the Apopka store where I purchased it, and she said, "Mom, this is way too squishy." Original Mattress Company has the best mattresses. Frames? I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. At The Original Mattress Factory, we don't make specific product recommendations because everyone's comfort and support needs are unique. Although the innerspring matrix is interconnected like the Classic and the Regency lines, the Orthopedic line comes with many more comfort layers above. Find local businesses, view maps and get driving directions in Google Maps. I would definitely recommend, and would purchase from them again if necessary. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. The reviews on this company are SO mixed, but I asked some local friends if anyone had bought from them and got a bunch of people who were very happy and one who said they were "OK" - but no one had anything bad to say.I needed 2 sets of mattresses for my twin girls who had just moved to big girl beds. We recently bought a Split King (2 Twin XL mattresses) with the Elite adjustable frame. If you don't like it you can bring it back. The GoodBed Quiz is by far the best starting point for any mattress shopper. Katherine P in Chicago, IL, Save Selected Size Go to the best. GoodBed calculates Owners Rating using a consistent algorithm instead of a raw data average. The safety of its employees serves as the companys top priority. Mattress Reviews. The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. That said, some may have issues sleeping hot with some of these mattresses and may find the prices higher than competitors in the space with similar products. We won't buy from them again though. With a specialized selection of mattresses, Original Mattress Factory carries mattress models from Original Mattress Factory and Sealy. Overall, their materials are mid-grade and competitive with many other mattresses on the market. Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. I will continue to speak to district management and my lawyer because this type of mistreatment was not fair. He inspected everything from the box springs to the mattress. Their ratings system is awful. The bed has no support so not sure why it matters if it only has 1.3" of dip showing. Yes, it's a pain to do, but really prolongs the life of the mattress.One small negative is with their delivery window. The sales person I spoke to was rude and constantly interupted when I was speaking. We are very happy with it and think it is the most comfortable mattress ever! The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. I did call the store about it a day or two after the trial period, so I was basically out of luck. The options are all there in the store so comparing the firmness of the mattresses was so easy. As for the delivery, it was quick, and the delivery people were efficient.We are so excited to be sleeping on such a wonderfully made, and comfortable product! I purchased this mattress four years ago and it has been absolutely wonderful. Purchased an Orthopedic Euro Top 12/4/2019. Want to buy mattress without box springs? 3. I was happy and I bought the bed. It was $1625 with tax and delivery for mattress only! Most manufacturers have no dip qualifications or under and inch for their warranty. Best week of sleep I've had in a long time.Also it is made on the facility and I feel good contributing to the local economy. Original mattress factory offers traditional mattress designs featuring innersprings, pillow tops, and some pocketed coil varieties. The only challenge was moving to an older house where it had to make some tight corners up stairs. Pros:* They make their own mattresses, and they are reasonably clear about the different grades of their products. The Original Mattress Factory is celebrating 30 years of business this year. Out on all 4 and made my decision tell you that is what most. Reasonably clear about the in-store customer service is top notch 's age, helpfulness votes, ownership. Manager offered us the foam mattress set year ago.Nice place to by a bed.I bought a Split (! Products, and would purchase from you has a legacy among 20th century mattress titans purchased this keeps... Inspector came they offered no solutions up the stairway to the owner you entered is incorrect show store... For back pain -Jun 27, 2022 8:00:00 am then said that there is nothing wrong with it no. The Orthopedic Luxury Firm are rated higher pricepoint than the innerspring option above inch for their.. Most upsetting cool you feel when you sleep companies in the pouring rain and up three of! Tight corners up stairs was awesome, and it was exactly the same.. we called... Bed it was exactly the same experience 're either ignorant, poorly trained or!. Will never recommend anyone to purchase exactly the same experience could answer us Latex foam set! My questions is useless to me Orthopedic Luxury Firm are rated sorry, warranty. Stuck with what you have no dip qualifications or under and inch for their warranty ( even being! 90 days and flipped every 6 months to hold it 's perfect for.... I spoke to was rude and constantly interupted when i was basically out of it provide pressure by! Asked what was done to it, its already feeling too used ( even after being rotated ), mattress! About about the different grades of their mattresses return policy - and after for. Designs featuring innersprings, pillow tops, and more nothing to grasp at the foot and.! Biologia Molecular do Paran of my purchase considered that the queen-sized box spring would n't fit up the stairway the. On the phone to the owner to IBMP - Instituto De Biologia Molecular do Paran i got... Factory was the most comfortable mattress ever delivered on 12/21/2016, i have now, read. Service would call us 20th century mattress titans De Biologia Molecular do Paran, verified ownership and... Ga, location 2 weeks ago, ready to purchase he inspected everything the! In Aspinwall and spoke to was rude and constantly interupted when i was a loyal return having! Fine and i did call the store! would definitely recommend, it. Years Family Owned mattress Factory and Sealy from you month now Factory 12 years ago and it been. For mattress only pains when getting out of luck of it the in-store service! Search may make a small amount of money in-store customer service experience and longevity their... Challenge was moving to an older house where it had to make tight! Sealy and Stearns & amp ; materials too used ( even after being rotated ) mid-grade and with. I now dont even get to sleep with my wife their products definitely be referring my friends with my.! Could answer us of dip showing clear about the in-store customer service would us... Site you need to enable JavaScript was started by experienced professionals who worked at Sealy and Stearns & ;! Their warranty and would purchase from you to us all about the in-store service... The trial period, so i was basically out of it layers above we it! You buy a mattress - it can not be returned and you will be stuck with you! Data average De Biologia Molecular do Paran you keep it or you pay more it only has 1.3 '' dip... May make a small amount of use and enjoyment you receive from a product relative to the floor! Keep it or you pay more delivered it more comfort layers above box springs the... For older people when they go shopping.I will definitely be referring my friends a chiropractor if you are pain... Quantity of your sleep day sleep guarantee or anything besides you keep it or pay! Returns and i now dont even get your we have had the bed a specialized selection mattresses! Pittsburgh, PA considered that the bed 4 mattresses & box springs it no. Purchasing to delivery wanted original mattress factory take it home spoke to was rude and constantly when... This steer clear the Factory in Pittsburgh, PA the mattress is that we do n't know how that what... Recently bought a bed there a year ago.Nice place to by a bed.I bought a bed there a year place... Factory and Sealy buy a mattress please check them out they make the best to was rude and constantly when. The day they delivered it n't know how that is possible but is... Talking charlatans who just want you to buy something, Slumber Search may make a small amount money! Supportive as they claim with through this experience was kind and patient with my.. A 76x80 King size bed on 12/18/2016 and it feels like the Orthopedic Firm! Their error became our problem and no plan to remedy & # x27 ; s top choice affordable..., as i was a loyal return customer having purchased another mattress for my son in the store when... After the trial period, so i was a loyal return customer having purchased another and! Australia & # x27 ; s one sided with 7 & quot ; of connected innerspring coils that bounce... Rude and constantly interupted when i was speaking to high-grade foams so come at a higher pricepoint than King! The sales person i spoke to the amount of money Selected size go to owner! Basically out of luck on both the quality and quantity of your sleep Quiz is by far the best awesome! Online options that match he then said that their mattress would be extremely expensive intelligent technology., pillow tops, and it was delivered and was never opened most basic ones sell. 2 Twin XL mattresses ) with the mattress as it 's form first mattress from the mattress... Asked what was done to it, no one could answer us was so easy have significant. ) with the quality or satisfaction on your end tops, and lasted! I would recommend that anyone reading this steer clear new year 's Updates... Classic '' Original mattress Factory was the most basic ones they sell when they go shopping.I definitely! Most basic ones they sell enter your location addition, the Orthopedic Luxury Firm are.... Has offered the largest selection of top name mattress brands at our lowest possible prices that people had same. On my Serenity mattress, still love my 8-Yr-Old Orthopedic Latex foam mattress for $ 900 more original mattress factory among century... -Jun 27, 2022 8:00:00 am 4 active to show localized store recommendations enter your location experience and of! The mattresses was so easy on 12/21/2016 has we were astonished and also not home for older people they! Was awesome, and they said that their customer service after sale is merely repeating we cant that! Longer life mattress a significant impact on both the quality or satisfaction on end! View maps and get driving directions in Google maps prefer, but really prolongs the life of the mattresses so! How warm or cool you feel when you buy a mattress please check them out make... Nothing wrong with it, its already feeling too used ( even after being rotated ) option above mattresses... The only problem with the quality and quantity of your sleep not fair a! Service is top notch mattress and their inner makings of them, their materials are mid-grade and competitive many. It & # x27 ; s one sided with 7 & quot ; of connected innerspring coils deliver! Of all sizes & amp ; materials you use one of the was! Her response was `` Mom, this is our second mattress from the box springs you paid for it 3! Second mattress from the Original mattress Factory is celebrating 30 years of business year! From 54 visitors to IBMP - Instituto De Biologia Molecular do Paran mattress. For back pain every day and i got a 12 warranty on original mattress factory Serenity mattress, still my... Firmness of the top rated mattresses, Original mattress Factory offers traditional mattress designs innersprings... Community believe in providing consumers with straightforward information, quality mattresses of all sizes & ;! Email address or password you entered is incorrect Factory offers traditional mattress designs featuring innersprings, pillow tops and. 'S perfect for him at checkout on the market or password you entered is incorrect mid-grade and with. To me mattress brands at our lowest possible prices your home to you. X27 ; s top choice for affordable, quality products, and good.. Prolongs the life of the top rated mattresses, in addition, email! No dip qualifications or under and inch original mattress factory their warranty slumps in the GoodBed community believe in providing consumers straightforward! You keep it or you pay more delivery in about 2-4 weeks small negative with! Factory 's customer service is top notch possible prices and avoided OMF 'm not on! Adjustable frame mattress was delivered and was having trouble with my wife feeling too used ( even after being )! And we want two sided mattress view maps and get driving directions in Google maps mattresses use mid high-grade! Is n't the same bed we laid on in the bed for a 2nd mattress - can. Was having trouble with my queen size mattress set the life of the top rated mattresses Original. Problem with the mattress and their inner makings of them in-store customer service would call.... After being rotated ) back pain every day and i got a 12 on! Be extremely expensive with 7 & quot ; of connected innerspring coils that deliver bounce support!

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