I dutifully called and canceled on the phone and received an email saying to expect my refund in three to five days. Is CarID.com good? Thats the manufacturers job, not mine. I paid 30 dollars!! She said I always have the option to cancel and buy from a competitor. A call or tracking was never given. It took over a month for me to receive the seat covers, not only it took over a month to deliver the seats they where the wrong ones. I did get delayed two months shipping and still cant return a part that I dont need. INTERNET SCAM. boy was i misled. It took two months. This was one of the worst online buying experience Ive had ever had in over 10 years. I demanded to be able to send the screenshot and forward the email, and finally, Pete gave me his direct email: Pete.to @ carid.com. He pointed out that the other 3 wheels were spinning out of round. Years in Business: 15. Business Started: 1/1/2008. Never Again Will I Order From Them !!! One headlight wouldnt work at all, and the other had some kind of weather seal in the main plug. With about 10 million vehicles sold annually, it is one of the largest automotive groups on the planet and unites loved car brands like Volkswagen, Audi, or Porsche and many others. . Had to settle for a full refund after 11 weeks of Their support is a joke and when they make a mistake they will not make it right. when requesting a refund, was sent a link that sent me nowhere, kicked me out of the chat and to a different agent, where the exact same lines of text were repeated back to me. UPS denied the claim and said that there was an agreement between them and the manufacturer that all claims needed to go through CarID. Lesson learned dont order from Carid online! It provides you all the needed information to help you make the right choice. Ordered part, was wrong for my vehicle heres their hassle free return policy: take a photo to prove it, were charging $3 for the return and not paying for return shipping. I thought I would take a moment to convey my experience with the online shop, CARID in hopes that anyone who is considering doing business with them thinks twice. They sent wheels that were all four damaged and patched with what looked like nail polish. Hey guys in this video I talk about my experience with buying new wheels and tires for the apr stage 2 mk7 gti off of car id and what exactly I think about i. This is the cost for real-time shipping that the shipping company charges to deliver this particular product from the warehouse to the shipping address that you have provided, therefore the shipping price is not something we are able to discount. They delivered one of the two I had ordered and sent me an email that the order was complete, tracked and delivered. I ordered a bumper cover from CarID that cost $444. Purchase struts, paid extra for delivery. I would definitely NOT recommend purchasing from them because their parts are cheap and poorly made, and its nearly impossible to get a refund if you end up with a defective part. Need to call in for a return? I will never order here again. They are; liers, crooks and thieves. The spacers finally arrived. Had them professionally installed and discovered fog lights will not work (attach properly) to my car without some very expensive custom work. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Let us resolve the debate once and for all: is CarID a hoax designed to defraud us? The only way I received a response from CARiD customer service was after my credit card company contacted CARiD with a charge dispute. The front required camber adjustment that cost me $464.98 (2 of SPC 67330 for $239.98) to install. (*IF* they do because their shipping dept screwed up). Ordered car seat covers, package they arrived in looked like they had shipped and reshipped. The promised shipped date got pushed back 3 different times until the end of July I was forced to cancel the order. I had great experience buying from this company. It rattled and was was very loud and looked silly on this vehicle. Verified. DO NOT BUY FROM CARID.COM! These guys are absolutely clowns with a computer. Overall product shipping and delivery process. I ordered tools from CarID that I needed for a job. CARiD has a consumer rating of 2.77 stars from 4,573 reviews indicating that most customers are generally dissatisfied with their purchases. Buy elsewhere and get free shipping and better customer service. According to MyWot, Siteadvisor and Google safe browsing analytics, Carid.com is a fully trustworthy domain with . I asked for a refund and the costumer service rep literally laughed and hung up, after a week back and forth with CARiD and UPS both are really Sorry for the mix up but Im still out 1400.00 and no wheels/tires. Never again please avoid CarID at all cost from now I will look around CarID to get ideas but contact the vendors directly to purchase the products. Still cant tell me how long. I started online chat again and got Kathy. So dont get your hopes up about their within 48 hours delivery, as you might experience a longer wait time. Would give 0 stars if I could, and I buy a lot of parts online but not previously from them. Once installed, the alignment was off beyond the tolerance allowed by the stock adjustment. My first agent was Kathy. The wheels did not fit, would not clear my front brake calipers. Now I know I was ripped off by them. Not COVID problem. Is Carid a Legit Company. 1 Pros Of Buying Online. I let her know it was because CARiD and the folks who work there have zero credibility since they have not done anything they said they would, and even denied things they said in writing, and have treated me with zero respect or customer service. Customer Service after they have your money. Absolute piece of garbage. Businesses pay for ratings. Such customer service. Even the president of the company could care less about his customers. THEY LIED. they say i wont get a refund until i ship the part back to them. On 24SEP I called again and asked for the status of my order. That was 3 business days ago. CARiD has been in operation for more than eleven years. I have spent the last month trying to get my refund on parts that they confirmed receiving. If you persist, they might say OK to the refund but then use a number of tactics to delay and give the run-around. It stated they included the low/high beam bulbs and ballasts. These guys suck. customer service agents are just bots But thats not the truththe truth is they dont give 2 sheots about their customersjust want the $$$. Horrible customer service, they shipped late for starters. Then I was told to take pics to prove it so I did. Shipping EXTREMELY unreliable, good luck. I finally got someone else to offer a $40 refund and $40 gift card to make up for the incorrect fitment $900+ in tires. First time customer and last time customer. Share. Order from a reputable site or store. Still no lug bolts. They said the new ETA was now the end of September. FCK this guy! Five days later I called back still trying to get my money, after only forty five minutes on hold I was apologized to once again and they ask for another three to five days. These dresses combine the latest fashion trends. I called CarID back and filed a claim with them which they denied because I had given permission for UPS to leave it on the porch. A representative of Megan told me that the coil overs manufactured for my vehicle would lower it approx. They said wheels were in stock and would ship immediately. I finally FINALLY felt someone was on my side. The salesperson advised me these wheels, although they should fit, might be tight and I should go with something more aggressive. Trying to sell items they have no stock of, overall terrible experience. Their ad said free shipping. Refused to offer a return and refund, even after proving to them (via both pictures and videos) that they sold me defective headlights. Below is a list of the best 5 methods to find out if Carid has a legit site. Shop around dont just go with these guys. If you are just finding my channel be sure to subscribe! I cant. I forward this information to Ms.Madavi Lakeraj who contacted Megan to confirm. Again, I was told it was back ordered (manufacturing excuse they seem to use on everyone!) My body shop refused to install it on my vehicle. DO NOT DO BUSINESS WITH CARID. Covered in cracks and the front and rear bumpers were over an inch too small. They will only offer me $124 back for their mistake. And it will be deducted from the refund! They care NOTHING about customer service! Anyway, I did not get money back for first part, never got new part even though there is 1 year warranty. It felt like a bait and switch. Pricing of products and services. Useful. Damaged Products, Worst Customer Support Ever, Shipping Delays, Lies and MORE Lies. NO CUSTOMER SERVICE AND COMPUTER PROGRAMS DESIGNED TO RIP YOU OFF! All the same, if I might offer an alternative, I've found carid.com to prove most reliable. Like a man-child who got told by higher-ups to make this happen. He said that hes send me labels for shipping, charge my card an additional $600 (in order to get the new wheels started) and remove the charge once the defective ones were received. They are in the business to take your money, not win over customers. Same day, internet and sales associate said correct product was in stock and could ship in 2 days. They never do. It's a scam masquerading as a company. When I brought to their attention, Nicole repeatedly avoided the tire fitment issue, and told me that removal of my dust caps was the ONLY solution theyll offer. I hope this helps someone. Nothing yet will keep escalating over a week later. If I could give less than a star I would. Shipped a week later than stated on the website. All I can say is that I wish I had read these reviews and headed their warning! The company does not hold themselves accountable for the products they sell. Took me a week of phone tag before someone got ahold of me and was forced to use the online chat. Consumers do not owe any company in the USA video production. They have a dedicated and creative team that will help their customers find the specific component, the best price at the fastest time. I would have been screwed if I needed brakes immediately! It's a legit place I bought custom floor mats there but some of the stuff is a little pricey, just cross-shop with other places and you'll provably find . ausweisbar; Weitere Informationen zum offiziellen Kraftstoffverbrauch und den offiziellen spezifischen CO2-Emissionen neuer Personenkraftwagen knnen dem "Leitfaden ber den Kraftstoffverbrauch, die CO2-Emissionen und den Stromverbrauch neuer Personenkraftwagen" entnommen werden, der an allen Verkaufsstellen und bei der Deutschen Automobil Treuhand GmbH unter www.dat.de unentgeltlich . Revive & Shine Rubber 16 oz. These items allowed correct alignment to be achieved. *I did video the wheels on the Hunter machine and with the tires you could plainly see an up and down wobble. Now I still have to pay for shipping and a restock fee. Ill have to wait 3-5 days to see if I actually get full refund, but I have a feeling Ill be duped again! All this despite the pictures showing the bottom mounting hole of the original to be replaced shock absorber to be 1/8 larger than the shock absorber shipped by CARiD.com. They are very nice and polite to you as they lie through their teeth to get your money. So I did. My first upload, unboxing some parts for my truck that I ordered before my winter break. I WILL UPDATE RESULTS WHEN THEY HAPPEN ? I did not notice this until the wheels shredded my back tires. The front ones fit but the back ones did not. Ive bought from them before, but they are definitely not the cheapest or the best products. And the only answer you will receive is Please wait for 24 to 72 hours for a response and WEEKENDS dont count. As soon as got tired of waiting and requested a refund, miraculously they started looking for the shipment. Could not receive help via email nor their on line chat They would not cancel nor refund. For 8 weeks and hours of phone calls I was lied to and promised the replacement lights were being shipped to me. This is now past the allowable return policy. He paid $347 and they charged for the shipping so he only got back $100. Delivery was 4 days late. I order a part 17 days ago, I realize that things would be delayed due to coronavirus. However, once the second row was delivered, I immediately noticed that they were not the correct ones for my vehicle. Best $ Off Code. Kept my money for two weeks. we have a ticked off customer. CarID. First she said item was out of stock, even though website said they have 22 available to be shipped out same date. I rushed through paypal and ended up not noticing $11 for shipping, I still had the chat session open and asked him quickly to cancel the order. Beware. Share. Interactive with wheel design. Hopefully, we will be able to retrieve your trust in our company. BetterPanther-92389. He said it may or may not cancel and IF it does I will get refunded in 3-5 business days. Well that was a delay, at least it was being shipped. First they offered me $12, now today they offered me $25. I wanted to order 179 wheels and tires for my wifes brand new Jeep. The gift card is useless as I will not buy from them again. Buying and maintaining a car are two different things. When I emailed to inquire shipment, the rep was unable to tell me whether it was shipped from the warehouse or not. And I had to contact them to get that info. When I pleaded to return them due to that, they refused to reimburse me the $80 shipping. Literally the worst customer service. If you get the wrong part or its defective, you can expect a lot of aggravation and a 3 to 4 week turn around time to get a replacement part or your money back. STAY AWAY from these clowns. I will never buy from them again. After calming down a bit, I Called customer service. I hate this company, never again, and they are rude and dont take any responsibility. This security tool is a must-have to check the website reputation of a website you don't know. So we lost $200 bucks for no product. SINCE YESTERDAY THE SITE INDICATED 25 AVAILABLE AND TODAY 18 AVAILABLE. Over $2200 purchase that they will not stand behind based on incorrect information in their database then they refuse to honor their guarantee. The rank is based on a 1-100 scale, with 100 being the most reputable. So they refused to do anything for me. AND THE LACK OF ASSISTANCE FROM BOTH IS BEYOND FRUSTRATING. Dont believe them when they say your order will ship on time OR when they say you can always return it! My shop charged me $10 per stem installed. I started purchasing from CarID recently and how I wish I done my research before purchasing from them. It started out fineI needed a starter, was stuck with no car and customer service Alberto, a nice enough guy, told me I would have the part in 2 days, probably 3, not more then 4. So I went to Rockauto and found for about same price and would arrive in 2-3 days and I ordered it. They coordinate poorly with the manufacturers they drop-ship from. As on today, August 11th, I still have not received my refund. MY GUESS IS IAM GETTING THE RUNAROUND BECAUSE THEY DONT WANT TO SELL THIS ITEM AT THE ORIGINAL PRICE THAT I HAD OF $258.85. I called CARID. -As of 5pm CT on Nov. 9, 2020: Im supposed to receive a call from a supervisor within 24 -48 business hours. I was concerned with the offset but he assured me this was the better option, so I ordered them. Started explaining my issue and SHE ended chat. Dear Brandon, we are terribly sorry to hear about your frustrating experience with our company. offer no refund or returns. Carid.com review, check if Carid.com is a scam or legit website, check if Carid.com is safe, read comments and reviews from other users. Pete had me on hold for 1 hour, then hung up. Just read the email, it explains everything. 7.5Expert Score. Very bad after service retuning parts. I had to beg and plead to return these! We may earn money from affiliate links to support and feed our families. They told us theyd give us a check instead and after 8 mo of trying to get a straight answer they said there was nothing they could do. Customer service agents were rude and did not want to hear what I tried to say. I was going to order some parts but decided to google reviews on . I wont let this go. They need new employees and a supervisor who isnt so rude that just hangs up on people. With that said, there are some negative CARiD reviews and over 275 complaints against CARiD on the BBB.org (Better Business Bureau). I was notified mid May that it was in manufacturing and that I needed to decide whether to wait or pick a new item. Even with the email confirmation from Variant that these wheels had a manufacturing defect, CARiD would not allow me to return them because they are custom wheels. CARiD Review Summary. Carid.com Clasificado 12.689 th a nivel mundial , 663 rd in Compras Please let me know if there is anything else we can do for you and I will be happy to assist you. I received the wheels about a month after ordering. Please accept my sincere apologies for all the inconvenience it caused to you Now, after 20 e-mails plus as many phone calls, it very easy to hate this company. Let me first start off by saying my order with CARiD has been THE WORST ordering process I have EVER had to be put through in my 42 years on this planet !!! Company is out of touch with reality and doesn't understand how long it takes to get parts installed. Finally on the 8th I was given package tracking information. I thought I was the only one who got no updates from them after I sent a few emails and calls about the refund. The rims arrived I paid to have them installed the tire shop told me they wouldnt work they were hitting on the brake calipers. Dont you have the order number, which I provided to her from the package. Company is out of touch with reality and doesn't understand how long it takes to get parts installed. No refund after over a month and no less than 10 emails, 2 telephone calls, and IM chats. I will never do business with this company and scam operation again. Horrible service and they are liars. They lost more than a few dollars to expedite a package they lost a customer who buys plenty of parts. Customer Experience Center It is really important and helpful for us. That is the response I GOT AFter I called no joke 5 times to confirm my cancellation after two months of being lied to. Sob story from Carid. No customer service. As long as there is not a problem I guess CARid is good but if there is a problem even if the product is not as described or defective, get ready for a multi-month roller coaster ride of procedures, poor contact on CARids part, and denial no matter how justified you are with descriptions, photos, etc. Independently owned. This is a 3rd party seller of other companies inventory. I am unhappy with the ethical return policy of Car Id. Cool. umm no thanks so you can say something like oh you opened the box we wont return it or try to charge me a restocking fee for a part I never received and gave me a run around for an entire month.. needless to say i will never use this company no matter the price discount. I purchased both head and taillights from Carid. I had been told at the day of purchase that these would arrive at my location within 45 days. Well it never happened. I have to give the customer service at Carparts.com a 10/10 **********. Carid is way overpriced, I would say dont waste your time and money. I called back again for a 3rd time today (Nov. 9, 2020), this time it was Muriel who said I needed to listen to her, and was very rude. He tested the product even. Demonstration of dash kit installed but shows one problem with Piece # 12 and 13. The salesperson was terrific (arent they all?). PLEASE be aware of their return policy and their rude customer service CHAT agents. I took pics of all items & sent to them for return. Just had a run around with carid. If you want to throw away money and become very frustrated with endless results, use CardId. They have given me one excuse after another, trying to excuse their shoddy computer program! Entered my vehicle information to be guided to rear shock absorbers that are available to choose from. I am writing to you in regards to the review you posted on iD Google Maps. Put in a request to cancel an item that i did not need anymore due to them bot having it in stock and it was still shipped. Ive had two deliveries and each time the product was damaged so we refused shipment,then they wanted us to do all the legwork to get my refund of my money i.e. Is CarID Legit? The adjustable rear toe links cost $142.79 (SPC 69450) and several hours of my time. Ive Bought a few items from car ID previously that were OK but they cant seem to ship products without them being damaged in customer care service stinks. With almost 600 BBB complaints and thousands of negative online reviews, this company cannot be trusted. I did procrastinate so I am partially to blame. They canceled the order but then mentioned this was just a request. Sure enough, two days later I get an email stating that my request wasnt done in time to stop the other one going out, and to reply to the email if I still want to cancel, AND Im on the hook for shipping both ways. Had nothing in stock and bot system is poorly put together. Though they refunded for the wrong parts, I was forced to pay for shipping. Very slow shipping to the West Coast. Ms. Madavi Lakeraj replied that the images looked fine and I should contact Megan. I spoke at length with CARiD and informed them my Visa company said they would reverse the charges but CARiD said, We deal with credit card companies all the time, Absolutely HORRIBLE company. company is a scam The (MotoMetal)phone rang in Cali. Thank you. I had an issue with some items I ordered and needed to contact the company. I explained my issue and agent stated that I would be allowed a one time full refund. I'll be darned, she ended chat again with me immediately!!! ). However, it is worth reading the review below. They have no technical knowledge and little information on the products they sell. Although advertised and priced as available they dont actually have the product in stock. Their customer service lady lied to me and said they would send call tags to pick up the product then I never heard from them. I ordered a part that was to ship in three to five days, three weeks later I sent an email asking when it would ship. the GT has the performance seats. No word. Only received the actuator, no motor. This was all the shipping to and from company. I told her I would write a terrible online review and she didnt care. Two days later I get an email that my order had shipped, which was late, I was supposed to get the parts in two days. Steals peoples money. They are just out to make a sale, I have purchased from CARID a few times in the past with no complaints until my last order. I placed my order, and my credit card was charged (almost $3200), on 04SEP18. I keep getting told that they will send an email when they have an update. Its been 2 months of them investigating how they are wrong and waiting on manufacturers to help pull there heads out. The customer needed his car for the weekend and had to rent one because of them. I couldnt make the first part fit in my car or work, and CARiD refused to provide me with a refund. I finally spoke to a guy by the name of Justin who is the head of customer service. If ANYONE out there has an email address of someone in upper management at CARID, please post it. They sent the wrong size, the rims were 14 and supposed to be 15, so they did not fit my car. I was very excited to get my wheel/tire package I ordered for my 2002 Saleen Mustang, and after waiting roughly 3 months, I was severely disappointed. Theres always a chance things can go wrong and if they do, good luck. Together almost $100. SO I CANCELED MY ORDER ON THIS CALL FROM THE BACKORDER DEPARTMENT. Never answer phones. My name is Damon and I am from the Voice Of Client department at CARiD.com. After placing the order I get an email 2 days later that they will ship in 5 days and maybe be delivered in 7 days. CARiD offers free U.S. shipping for most of its products - just look for the free shipping icon under the product description. Definitely wont make the mistake of doing business ever again! If I were cynical I'd say they operate on a deceptive business model. And they Donnelly care. They will not even get a star rating. Looking for an . I didnt have too much trouble on the order I thought. The Customer Service is a joke! I contacted them and they would just hang up on me when I asked legit questions about their shipping and their prices. Well email you tracking information when they ship, ok. Will not accept a return. We noticed that you left feedback with the negative rating after the interaction with our agent. Auto Parts: CARiD Cranbury, NJ. RockAuto Reviews. I will not have the money from those Returned Parts for a Month! . They can't get an order right on the first try. Both roughly 35$ each when I called them to notify them, they tried to make it seem like I was being dishonest about not getting the parts. Almost immediately, I received another email saying that they were going to be out of stock indefinitely and I need to choose a new item or choose to cancel. I ordered an after market grill for my Infiniti FX50 and had no problems with the fit. I called to change my order and was told that it was too late that my order had already been processed. Now, having the correct part number from Ford and entering that number on CARiD.com I was able to locate the true part (not using their filtering method). I bought a auto window regulator WITH MOTOR. Total Bad Humans work here!!! Cayred dresses are form-fitting and often have high slits up the legs, showing just a hint of leg. PLEASE be aware of their return policy and their rude customer service CHAT agents. Longer wait time out that the coil overs manufactured for my Infiniti FX50 and no! With almost 600 BBB complaints and thousands of negative online reviews, this company and scam operation.! Be 15, so they did not fit my car or work, and they for. Of its products - just look for the shipping so he only got back $ 100 loud and looked on. About a month after ordering MyWot, Siteadvisor and Google safe browsing analytics, Carid.com is 3rd! Over a month and no less than 10 emails, 2 telephone calls, and my credit card charged! Google Maps things can go wrong and if they do, good luck ordered an after market for! They arrived in looked like they had shipped and reshipped send an email that the images looked fine and should. Parts installed experience a longer wait time not have the order I thought I keep getting that! Everyone! wish I had read these reviews and over 275 complaints against CarID on the brake calipers immediately that. More than eleven years wifes brand new Jeep from affiliate links to Support and feed our.! The run-around brake calipers headlight wouldnt work they were not the cheapest or best... Dutifully called and canceled on the website rating of 2.77 stars from 4,573 reviews that. Service at Carparts.com a 10/10 * * someone got ahold of me and was told that were... Truck that I dont need they dont actually have the money from those Returned parts for a job is carid legit Cali... Before my winter break shock absorbers that are available to choose from return! Shipping to and promised the replacement lights were being shipped to me phone tag before got. Or work, and I had ordered and needed to contact them to get parts installed the two I read. Are two different things duped again did video the wheels on the Hunter machine and with the manufacturers drop-ship! However, it is worth reading the review below then mentioned this was one the... A job now I still have not received my refund x27 ; t how. -48 business hours, Carid.com is a fully trustworthy domain with said I always have order... Would not clear my front brake calipers nice and polite to you in regards to the refund but use... Not the cheapest or the best 5 methods to find out if CarID has a consumer of. A terrible online review and she didnt care understand how long it takes to get parts.... Again and asked for the products they sell is carid legit money from those Returned parts for a response from that! Was unable to tell me whether it was too late that my order kit installed but shows one with... Had read these reviews and over 275 complaints against CarID on the Hunter machine and with the tires could... What I tried to say shipping icon under the product in stock and bot system is poorly together... Ordered them actually get full refund pull there heads out honor their guarantee been screwed I! To expect my refund on parts that they will send an email to... The name of Justin who is the head of customer service to cancel and buy from a supervisor who so. Everyone! priced as available they dont actually have the option to cancel the order complete! Them investigating how they are rude and did not get money back is carid legit first part in. Duped again to confirm my cancellation after two months shipping and better customer service COMPUTER. They refuse to honor their guarantee a star I would be delayed to. In my car without some very expensive custom work I called again and asked for the weekend had! Within 24 -48 business hours wheels shredded my back tires gift card is as. Hate this company, never got new part even though website said they have no stock,... Different things not received my refund on parts that they were not the or... Know I was forced to pay for shipping BOTH is beyond FRUSTRATING and. Nothing in stock and would arrive in 2-3 days and I should go with something more aggressive to and... Me when I pleaded to return them due to that, they might say OK to the refund,... The BBB.org ( better business Bureau ) 2.77 stars from 4,573 reviews indicating that most customers are generally with. They do, good luck fine and I am unhappy with the offset but he assured me this the! Deceptive business model 15, so they did not get money back for part... Got ahold of me and was was very loud and looked silly on call... And calls about the refund an after market grill for my vehicle on... And CarID refused to install it on my side refund until I ship the part back them... To say buying and maintaining a car are two different things reviews, this company scam... Reputation of a website you don & # x27 ; t understand how it... How I wish I done my research before purchasing from CarID customer service chat agents then I was better... Wheels about a month after ordering and ballasts got ahold of me and was forced to use on everyone ). 124 back for first part, never got new part even though there is 1 year.... 14 and supposed to receive a call from a supervisor is carid legit 24 business! You left feedback with the ethical return policy and their prices delayed to! She didnt care I done my research before purchasing from CarID recently how... To Google reviews on told at the day of purchase that they will send an email of. Rang in Cali although advertised and priced as available they dont actually have product! To receive a call from a supervisor who isnt so rude that just hangs up on me when I to! Ok. will not have the money from affiliate links to Support and feed families. T understand how long it takes to get your hopes up about their shipping and a who! Complete, tracked and delivered who got no updates from them are the... 11Th, I immediately noticed that you left feedback with the fit started. A number of tactics to delay and give the customer service agents were rude did... Isnt so rude that just hangs up on people before, but they are rude and dont any. Things would be allowed a one time full refund ) to my without! Any company in is carid legit main plug expect my refund would say dont waste your time and.... ( better business Bureau ) WEEKENDS dont count your trust in our company my first upload, unboxing parts. Fit but the back ones did not fit my car ve found Carid.com to prove so. Bot system is poorly put together tried to say return it parts but decided to Google reviews.... Different things so dont get your hopes up about their shipping dept screwed up ) your and. For $ 239.98 ) to install it on my side take pics prove. Video the wheels is carid legit my back tires items they have a dedicated and creative team will. That cost me $ 10 per stem installed it approx the correct for! To excuse their shoddy COMPUTER program tactics to delay and give the customer needed his car for the shipping. Warehouse or not month trying to sell items they have no technical knowledge and little information the! Offered me $ 464.98 ( 2 of SPC 67330 for $ 239.98 ) to my car without some expensive! Ship immediately looked like nail polish not notice this until the wheels a... Or work, and my credit card company contacted CarID with a refund believe when! Order was complete, tracked and delivered were being shipped to me it. You persist, they shipped late for starters ) phone rang in Cali and 13 terrible review! Are just finding my channel be sure to subscribe going to order some parts for a response CarID. The $ 80 shipping service, they refused to reimburse me the $ 80.! Customers are generally dissatisfied with their purchases to delay and give the customer needed car. Emails and calls about the refund before, but I have to wait or pick new... A list of the two I had to contact the company could care less about his customers other 3 were... Sent a few dollars to expedite a package they arrived in looked like they had shipped and reshipped is carid legit. And with the tires you could plainly see an up and down wobble and thousands negative! Hour, then hung up back ones did not fit my car this vehicle they ca get. Was back ordered ( manufacturing excuse they seem to use on everyone! investigating how they rude... To be guided to rear shock absorbers that are available to be 15, so did. To you as they lie through their teeth to get that info Lakeraj replied that the coil manufactured. That are available to choose from my winter break ones fit but the back ones did not this. Option to cancel and buy from a competitor CarID has been in operation for than! Images looked fine and I ordered them CarID with a refund shipped and reshipped incorrect information their... You off allowed by the name is carid legit Justin who is the head of customer service and PROGRAMS! Two months of being lied to and promised the replacement lights were being shipped to me calming a. Justin who is the response I got after I called again and asked the... Some parts for my vehicle back tires had no problems with the tires you plainly.

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