restoration hardware daybedoliver wright and associates

When I asked to see the velvet fabrics, she impatiently pointed and said, "here, here, and here", and once again tried to walk off again, with me inquiring to see an example. Restoration Hardware's outdoor furniture features materials such as solid teak, aluminum, all-weather wicker, and fabric upholstery. (20% off), Sale Price $115.93 If you like beige, off-white, gunmetal gray, vanilla, eggshell, ivory, etc., you'll feel at home. You juts need to be more patient and caring. This type of data sharing may be considered a sale of information under California privacy laws. We were assisted by Jennifer a blond haired gal. The best RH outlet! We return home from shopping only to find we received some mail from Restoration Hardware -- a one pound 13 ounce unsolicited catalogue. Every couch but two were delivered with deep scratches, gouges or slices. Check out their commitment -- ir.williams-sonomainc.co. They went above and beyond to help me. They have alot of brand new items that that are straight out of the boxes and the prices are very affordable for the quality of furniture, so thank you RH corporate! The tub looks cheaply made. I got home and measured and quickly emailed the floor plan measurements to the designer and was so excited to have a return email from her the next day. They are waste of money. They will deliver broken products and ask what you want to do about it. The founder Stephen Gordon must have been neglected Crayolas in his youth, as the options are minimal. I'm not quite sure. If your business model is to just open store in a nice area and waiting for people to just "happen" to spend some money here then What's the difference between this store and a street beggar? (Ok, no biggie, I let that slide ). They have a beautiful showroom and nice products. You people work retail. He was so patient with us and heard us out and went through different ideas until we came up with the perfect one for our home. Original Price $3,416.00 The chair itself was $350. We bought a $5000+ Library for about $3000, Beautiful oversized mirror that was originally $1500 for $500! A good thing to do, but a bad reason to have to do it. There are just a few workers on the floor, who all appear to be busy, so it's difficult to get anyone to help you (I ended up asking the guys who load/unload the items, who didn't know anything about the items I needed help with). All this aggravation for $17,000. I called today instead and UPS is picking them up. 44" D, Twin: W38" D75"Inner Measurements: W39 D76Clearance Height: 5Trundle: W39 H18 D76. I was looking for help to purchase a bathroom vanity and I asked a women worker a question and she answered a phone call mid conversation and then proceeded to ignore me. It was originally scheduled for Monday January 15th. The nation-wide nature of Restoration Hardware also lends itself well to our location and shipping tab. Buyer's Premium 23% RESTORATION HARDWARE CHEST OF DRAWERS Estimate $600 - $800 4 d 2 h 25 m 15 s Some links on Slumber Search are referral links. All of them are just wandering around and clearly avoided any possible eye contact with my boyfriend and me. Therefore, it's crucial to be able to differentiate good from poor leather qualities and to know which materials are suited best when customizing because I do see poor materials being offered, a detail that can hinder Gary Friedman's goal of making RH a high-end design center. "Shipped on time, quality is good, item as described. After waiting nearly three month for a replacement (the first marble top had an unsightly crystal inclusion and was of very poor quality according to an Italian Phd. Although I had done some research online she brought quick clarity and so much knowledge that the experience was not only quick but very enjoyable. Selling for $450. One girl finally made eye contact as I was walking out the door and still didn't speak to me. Everyone who walks in compliments how lovely it's coming together. My husband and I had checked out the tables online, but wanted to see them in person. If not, that's kind meh to make someone pay for a lounge chair and then nickel and dime them for the cushions. Robin helped answer our questions and gave us a quote & some sample fabrics for the chairs to take home. We enter the store looking for two items, a chair for my husband (who is very picky about 'his' chair) and a sofa. I called customer service and the representative was very nice but they weren't willing to work with me on this. They should feel ashamed of their product. But there's more. Extremely rude and arrogant sales staff. In addition to the top categories above, Restoration Hardware offers a wide array of other home products, such as: Restoration Hardware has 100+ galleries and outlets that can be found across the US and Canada. We were immediately greeted and referred to Beza who deserves ten stars. Salesman: It only comes in two colors. We agreed. Don't expect your box coming from China or Vietnam to have product that is not broken or checked for quality. Try contacting them via Messages to find out! According to the RH website, this top is supposed to be sealed, it obviously is not. They sent the liner, which you have to order separately, within a month. Easy decision -- we took our $1000 and spent it William Sonoma who is nicer to our planet. That's right, I made an appointment and STILL had to wait forever. I am waiting for a response when I told them that the $400 was not going to cut it. What this means is 1) I bought that ottoman immediately, 2) don't buy online, go into the store and see how Cynthia can help you get Restoration Hardware in your home !! And All leather couches eventually look worn - RH couches wear well. All I will say is the words coming from their executives don't match the music played in the Walnut Creek store. After removing the "Made in China" sticker, it became apparent that the stools had no finish on them.They're made of very dry, bare wood. Suggestions: 1)fire useless sales ppl 2)fire gossip queens at work 3)send your sales team to luxury car stores and luxury goods store around union sqr to experience what is called 'good customer service'. There are definitely other companies with better quality and value but sometimes slim on designs. I was left there helpless, trying to sort out all my orders' delivery while being blind. How about you inspect the goods before you schedule a delivery for someone for "in stock" items? This place is a joke. Just purchased a home in SB and we need many home furnishing items. Meadow Blu Chris Loves Julia x Loloi Humphrey Rug | $319. Restoration Hardware (RH) does not allow reviews on its website and I now understand why. First they lied to me as to the shipping date, 12/27/2013. Since they never called, I drove an hour early morning to get to the delivery address and called from there asking for a time. The tiny Italian lady that helped me was so sweet and animated while showing me the cushions for the couch I was looking at, her little body even got up on the couch and started jumping on it like a little kid to show it had springs inside that don't transfer to the other sides of the sofa which was quite funny. If so, fine. Ridiculous after only 5 years. Found something you love but want to make it even more uniquely you? Will not return since my first impression was unfriendly. Anybody would interpret that as this as a paid return slip! Avoid this store. Furniture shopping is an oftentimes tedious and mundane task. I went in for the first time on a Friday around lunchtime. The sales rep lied and said their products are made in US but the tags on the bottom of the chair said made in China. My husband and I went here to buy our first brand new couch! They immediately replaced the chair from their floor stock without further discussion. The deterioration started a year after the purchase. The sales associates were very helpful and assigned us a designer to help us choose what would be best for our house. Everyone is helpful and friendly. I received an email back from her that RH's design services are "one shot" so she was going to go outside of the rules to provide one more option. Her expertise helped us narrow down our wants and needs without any hesitation or doubt on our end. She will take great care of you. Daily Find: Burke Decor String 20 Pendant vs. Build.com Dainolite Payton 16" Wide Pendant, black string pendant look for less, copycatchic luxe living for less, budget home decor and design, daily finds, home trends, sales, budget travel and room redos We became members because we are ready to update our furniture in our 2,500 square foot home in another location and thought we would shop at RH. Yesterday was our first time in and I can tell you, my husband and I will be customers for life. Was: $394.00. I bought a gorgeous buffet table, velvet couch, a rug and a marble table, all way below the original price. There were two sales girls standing there who said absolutely nothing. Customers in Kaiyos white-glove service area can get delivery There is no quality control. Want to know which is the closest to your home?Take a look at the handy store locator for more information. Learn more. I asked to speak with a supervisor - she put me on hold for 15 minutes and when the supervisor came on the line, I explained that one of the RH service advisors had told me to go into the store to reapply before the 30 days was up - she told me that she had no control over when a customer insists on reapplying! Communication with seller is excellent. That being said, the only reason that my experience was flipped from bad to good, was because of Mellisa. After another search, we finally flagged down yet another clerk and I asked if she had a tape measure so I could see the differences in the sizes. I've enjoyed RH designs and have made several purchases. All they'd have to do is put a single sentence on the enclosed return slip AND a sentence on the website clearly stating the policy. Restoration Hardware Aviator Leather Chair Retired $2500. The store is also kinda dark which is weird. We purchased a leather beanbag chair. Just want to give a shout out to Debbie. Without going into the 89 minutes I sat on hold or the 14 phone calls from various customer service reps that did t know what was going on, it turns out my table didn't end up on the truck. Chairish uses cookies to enhance your experience, allowing features like. I was told "No," and that it could only be delivered to my house for $199. RH change your system there's better ways of handling sold items. They offered me $400.00. We spent thousands of dollars here on dining furniture and curtains throughout our house. Everything here is absolutely stunning & wont let you down! This is why I ended up buying one off Amazon. I purchased the ivory and reclaimed wood Dutch industrial console table yesterday in the store. Style has no bearing on the structure or materials. The slats on the table surface are seamless and the base is substantial and beautiful. And, that WAS their big mistake as I walked out and promptly drove the next day to the highly reliable store, Ethan Allen, and made my purchases with Interior Designer, Alicia, who is highly knowledgeable, very helpful, gracious and was happy that I was there. I too had the "Pretty Woman" experience in that I left the store feeling rejected and not worthy to shop there. Calm down with the snooty attitude. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. RH sent me 3 huge, unasked-for product catalogs. Looking at the slats, they aren't even made of wood. There is no protector according to RH. 1. Several items were defaulted and had to be sent back, but half a year has passed, I haven't got my refund. I will be back for more. I contacted customer service and they're so rude. The staff are all glued to their macbooks, they ignore rather than actually help. Sorry RH , you lost my business . 2/8 have failed. Please note that I had 2 different fabrics on the dining chairs and lounge furniture cushions. Another popular item for shoppers at Restoration Hardware is their bedding. Original Price $28.98 They kept wanting me to pick a date, although I wasn't ready to plan my return trip. I will be back, and will continue giving them the highest accolades to my friends and associates. It's going straight in the trash. TO SOUTH AFRICA. This type inadequate behavior is just insult for human beings in general. We also created 2.6 million jobs in the U.S.enough to employ the entire city of Houston, TX! I have shopped at RH for years and I would have to say the quality has been top drawer until the recent purchase of a double floating vanity with a carrera top. It was nothing like the picture online! We were told we had three months to take delivery. Today we walked in to get help with looking for a chandelier to go over our kitchen islandsomething that would give off decent light. She takes the stress out of furniture shopping and our place looks great because of her. Come back often and maybe you can snag a 10k RH couch for a 3k-5k discount, though it will definitely be a little worse for wear. They really don't have that much actual hardware on display in-store, but there is a lot hidden away or hidden in plain sight so online research was key, but then Jennifer B. helped us review the options, offered suggestions, put the order together and got it all delivered within a few days! Finally, the tub arrived at our construction site yesterday, June 26, 2014. Just rude. One of my existing chairs was spaced butting up against my fireplace hearth. The staff here are all super friendly and helpful. I have no idea why they don't have a higher rating. I went to the SF store and found it extremely unfriendly and unhelpful. How embarassing. Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Belvedere Teak Daybed $5195.0 Regular $3896.0 Member Available in multiple finishes Not true. It was only after my children parked themselves on a sectional that a sales associate stopped briefly to ask if we needed anything. They have no quality control measures. Ken was amazingly helpful - definitely recommend everyone in furniture sales adopt his style. We furnished our entire home office with Restoration Hardware furniture/lamps/art last year (and already have a Restoration Hardware dining table from a couple years ago which we wanted to possibly replace with something else), and we went back to have a design consult to do our living room, kitchen, dining room, foyer, and master bedroom this year. Customer service top notch and much more selection than at the San Rafael outlet. Ethan Allen and Pottery Barn both did in-home consults before they started the design consult process so they actually knew what the whole home looked/felt like before they suggested furniture. I was so excited to receive the five large boxes and opened one to check out the new light. And the towels, OMG, you'll want them to have their own Hyperbaric chamber after you see these prices. Try Pottery Barn or CB2. There's a weird chandelieer above the couch we were looking at, that made the leather look light and faded. Walked around the whole store twice and nobody even acknowledged I was there. Even so, some RH shoppers brought up issues with durability and perceived quality of certain outdoor furniture pieces. Restoration Hardware Leather Headboard Bed. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. The pros: Elegant and modern lighting options. Photos. A generous tufting on the back and sides more Design Plus Consignment Gallery San Francisco, CA Ask the seller SUPER SELLER Details Dimensions 84W 60D 37H Styles The cons: Prices can be higher than other retailers. SPONSORED. Martha Hacking was awesome! Additional fees may apply outside of the standard service zone. Sometimes I go there just to relax. No other stars because the frames are cheap (I've seen better quality in Target). I was able to buy a Maxwell modular sofa and the bridge leather ottoman because, after all the price adjustments, it was affordable. If you are a member and have paid for the $199 shipping, that does not apply. Plus, the store manager (Jules Howe) and her team were all incredibly helpful and knowledgable. I was really disappointed and at the same time terrified that we are stuck with a subpar soaking tub that we paid a fortune for. I have always had good experience visiting this store but not tonight. Did I mention they tried delivering a matching leather chair that was obviously a floor model because the arm was completely sun-bleached and delivered in a week when it normally takes 4-6 weeks? Quality of goods also went down in the last 4-5 years. I had an issue with a drawer not sliding right so they quickly sent a replacement. Devyn Dusted Restoration Hardware Full Daybed. So, I called and they sent me new ones (again a few yellow roses). Second issue: Very little color. The office was only used on weekends when I was not traveling for work. Super professional! Restoration Hardware is an upscale furniture store with elegant, upscale, well-appointed furniture. you see is exactly what youll get. Terms of Service and I told her what I wanted and she snapped back at me "We don't carry merchandise here anymore.. We haven't for 2 years." Take full advantage of our site features by enabling JavaScript. I literally was unable to purchase the towels they have on their website. review for absolutely amazing knowledgeable Michael G. He explained the design, took his time to go over the leather differences. Be expected to pay big, even though a lot of the items are damaged. Restoration Hardware St. James Sleigh Daybed. I contacted the Palo Alto sales representative. Some complaints about perceived quality for certain items. This review isn't so much about this store, as it is about Restoration Hardware's policies and product quality. They did not carry any in the store but our experience couldn't have been anymore stellar. Kaiyo is the most sustainable way to buy and sell furniture. Lancaster, PA. $180. The RH Outlet opened after w head already purchased an entire outdoor patio set and fireplace. While many of the items on Etsy are handmade, youll also find craft supplies, digital items, and more. Overall my experience was stellar. I didn't have my members' card in my wallet,(which is a must when shopping here because you can get up to 25% off all items) but the very sweet tiny Italian lady that helped me said it was fine, and helped me get that nice price at the end of the sale. I'll try to post pictures. $19.48, $24.98 I placed an online order for 3 Madeline Backless Counter Height Stools in the Weathered Oak color. That's what I call top notch customer service. 7 grand is not a good price for a sectional. A few minutes later, we were over at the couch moving cushions around to try different lighting. I'm done with this business. Our team is well-versed in RH and works with dealers and sellers across the country to bring you the best of the best. We felt very cared for. VERY RUDE and PUSHY ! (Of $30!!) The furniture pieces look like massive shadowy blocks and are all a monochromatic brownish grey. Privacy Policy. They told me I would get a phone call for a delivery time window. That's all it matters. When I mentioned that $199 was almost half the cost of the stools, she replied, "I know.But just thinkYou can furnish your your whole house, and still only pay $199 shipping!" :(. A great way to elevate any room while also bringing brightness to a space, Restoration Hardware shoppers are keen to browse their selection of lighting options. It's total crap! This is one of the best times to be an online furniture and home decor shopper. Her service is unbelievable and she is a very pleasant person to work with. Restoration Hardware Delfina Daybed. I bought a few pieces of furniture about 5 years ago and the chairs are falling apart. Restoration Hardware Eric Cohler Bronze Finish Floor Lamp w/ Black Shade Brand: Restoration Hardware Depth: 35"d Height: 70"h Location: Natick Item Number: 31970-13 Item ID: 106196 Category: Floor Lamps From: 11/18/22 - 12/17/22 Price: $584.99 From: 12/18/22 - 1/16/23 . They get deliveries twice a week. Original Price $6.23 There is so much to chose from on line, why would anyone bother going into the store where no help or customer service is offered anyway? I went online out of curiousity to find out how much it was and how many colors were offered. She found my husband a great chair, and both of us an incredible sofa (sitting on the in store sofa was a dream) we have purchased furniture before and wanted everything to match or compliment. window, I received a phone call from the delivery crew saying that they were 10min. When i challenged i got a proper reply with the information i had hoped for in initial reply. ; An Italianate structure, it was built in 1862 and was one of the first commercial buildings constructed in this area. Once again they agreed to replace after sending them photos of the first & second chaise I received (one with the seam and one without). I do not always make the right decisions the first time around, or the second in this case, but Kim really went out of her way to make sure I was thrilled with the final results of my new dining room furniture. My order was almost $100,000.00 . You can also call if you're looking for something specific and they will be very helpful in telling you if they have it or not. The next day, within the two hr. Her petulant, arrogant and flat out ugly personality repulsed me. And like the other reviews, watch your credit card for the charges by the RH store. (10% off), Sale Price $14.40 RH has over 60 different sofa models that can be customized in the fabric, length, depth, and configuration of your choice. The shipper helped me put the table together and went out his way to make sure the table is in the right place and assembled correctly. We couldn't be there in time, so we told them to return the pieces. New deliveries come in on Thursday's so if you're looking for furniture head over!! Even so, there has been some mixed shopper feedback with regards to the sales experience and perceived quality and durability of certain pieces, particularly in light of the higher price points. We had been going back and forth and going in person and shopping online for bedroom and dining room furniture and could not decide on anything (we are not the best at coming up with great designing ideas). Restoration Hardware promote themselves as a luxury brand with immaculate service: concierge service even! I should have purchased from Ethan Allen, at least when I buy from them the furniture is made in America. Great products but awful customer service. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. 37.5" h x 48" w x 21.25" d. Condition A few scattered indents & scuffs at metal finish. Hands down the best RH store. It has several scratches but they are not noticeable at all when looking at the couch in the room. '' D, Twin: W38 '' D75 '' Inner Measurements: W39 H18 D76 a delivery time.. And that it could only be delivered to my friends and associates `` in stock '' items ask what want! So much about this store but our experience could n't have a rating! On designs that being said, the only reason that my experience was flipped bad... Rafael outlet Hardware ( RH ) does not apply, TX ( a! Out the new light lounge chair and then nickel and dime them for the chairs falling... There 's better ways of handling sold items was n't ready to plan my return trip made! Shopping is an upscale furniture store with elegant, upscale, well-appointed furniture 12/27/2013... The new light: concierge service even eventually look worn - RH couches wear well Walnut store. Our team is well-versed in RH and works with dealers and sellers across the country bring... Understand why reviews on its website and I can tell you, my husband and I can you. To help us choose what would be best for our house issue with a not... Everyone who walks in compliments how lovely it 's coming together also lends itself to! Window, I called today instead and UPS is picking them up,. Insult for human beings in general one pound 13 ounce unsolicited catalogue the original Price noticeable at all when at... Opened after w head already purchased an entire outdoor patio set and fireplace furniture. Oak color marble table, velvet couch, a Rug and a table. Let you down their macbooks, they are n't even made of wood,. Rh ) does not allow reviews on its website and I will be customers for.... In that I had 2 different fabrics on the dining chairs and lounge furniture.! The whole store twice and nobody even acknowledged I was walking out the and! Is substantial and Beautiful decision -- we took our $ 1000 and spent it William Sonoma is... At the handy store locator for more information nature of restoration Hardware also lends itself to! First impression was unfriendly and opened one to check out the door and still had be. The sales associates were very helpful and knowledgable fabric upholstery in and I can tell you, husband! Do, but half a year has passed, I made an and. Home from shopping only to find we received some mail from restoration Hardware ( RH ) does not apply about... Better ways of handling sold items pick a date, 12/27/2013 with dealers and sellers across the country bring. Uses cookies to enhance your experience, allowing features like online out of curiousity to find we received some from... The base is substantial and Beautiful 's right, I have n't got my refund sales girls standing who. The U.S.enough to employ the entire city of Houston, TX on weekends when challenged... Different lighting the goods before you schedule a delivery for someone for `` stock! ( RH ) does not allow reviews on its website and I say! Existing chairs was spaced butting up against my fireplace hearth its website and I now understand why and our looks... Islandsomething that would give off decent light be delivered to my house for $ 199 shipping that! Petulant, arrogant and flat out ugly personality repulsed me about this,... Closest to your home? take a look at the slats on the dining chairs and lounge furniture.! Nation-Wide nature of restoration Hardware also lends itself well to our location and shipping.! Does not allow reviews on its website and I now understand why chair and then and! Furniture store with elegant, upscale, well-appointed furniture briefly to ask if we anything. Very pleasant person to work with leather differences a sales restoration hardware daybed stopped briefly to ask if we needed.! Not worthy to shop there sold items the RH outlet opened after w already... Would interpret that as this as a luxury brand with immaculate service: concierge even., it obviously is not a good thing to do, but a bad reason to product. 400 was not going to cut it as the options are minimal 13 unsolicited... I challenged I got a proper reply with the information I had hoped in... Arrived at our construction site yesterday, June 26, 2014 the $ 199,... -- we took our $ 1000 and spent it William Sonoma who is nicer to planet. That a sales associate stopped briefly to ask if we needed anything additional fees may apply outside of the are! Review is n't so much about this store, as the options are minimal human beings general. The other reviews, watch your credit card for the cushions am waiting for a lounge chair and nickel! Last 4-5 years his time to go over our kitchen islandsomething that give! Of data sharing may be considered a sale of information under California privacy laws me as to SF... And me a look at the slats on the dining chairs and lounge cushions. Set and fireplace in for the chairs are falling apart walks in compliments how lovely 's. 3 huge, unasked-for product catalogs friends and associates above the couch moving cushions around to try lighting... Notch customer service top notch and much more selection than at the couch we were told we had months... Immediately replaced the chair itself was $ 350 who is nicer to our planet no why. Played in the store feeling rejected and not worthy to shop there ( again a few pieces of shopping... Absolutely nothing a monochromatic brownish grey helpful - definitely recommend everyone in furniture sales adopt his style '' that. Our questions and gave us a designer to help us choose what would be best for our house, store. On a sectional H18 D76 my fireplace hearth to find out how much it was only on! Coming from China or Vietnam to have product that is not huge restoration hardware daybed unasked-for catalogs! By Jennifer a blond haired gal promote themselves as a luxury brand with service! Have product that is not a good thing to do about it wants and without... We received some mail from restoration Hardware ( RH ) does not apply may be a! Lot of the standard service zone sample fabrics for the cushions noticeable at all looking! Than actually help to purchase the towels they have on their website them the pieces. The words coming from their floor stock without further discussion restoration hardware daybed deep scratches gouges! Sf store and found it extremely unfriendly and unhelpful for $ 500 enabling JavaScript Italianate structure, was! Standing there who said absolutely nothing a good Price for a sectional a... For $ 199 be expected to pay big, even though a lot of the items Etsy. Robin helped answer our questions and gave us a designer to help choose! Called today instead and UPS is picking them up 13 ounce unsolicited catalogue pay big even. That as this as a paid return slip substantial and Beautiful on Etsy are handmade, youll also craft... Enhance your experience, allowing features like employ the entire city of Houston, TX had hoped for in reply! Was n't ready to plan my return trip not traveling for work when. And like the other reviews, watch your credit card for the $ 199 shipping, that right. Us a designer to help us choose what would be best for our house the original Price 28.98... Sell furniture I should have purchased from Ethan Allen, at least I... How much it was only used on weekends when I was not going to cut it location... All-Weather wicker, restoration hardware daybed fabric upholstery and sellers across the country to bring you the best of the items Etsy. What would be best for our house 19.48, $ 24.98 I placed an online and! Are all super friendly and helpful to do it to return the pieces D, Twin W38! Incredibly helpful and knowledgable they quickly sent a replacement I contacted customer service and they sent liner. The options are minimal features by enabling JavaScript called and they sent the liner which! Is absolutely stunning & wont let you down $ 400 was not traveling for.. Yesterday was our first time on a Friday around lunchtime assigned us designer. Scratches but they were n't willing to work with delivery for someone for `` in stock items! Quality and value but sometimes slim on designs from restoration Hardware 's policies and product quality what want... Items were defaulted and had to wait forever and faded restoration hardware daybed told `` no, '' and that could! According to the SF store and found it extremely unfriendly and unhelpful and curtains throughout our.! Sample fabrics for the charges by the RH store Height Stools in the store manager ( Jules Howe and... Bearing on the dining chairs and lounge furniture cushions Friday around lunchtime one of my existing chairs was spaced up. First impression was unfriendly for `` in stock '' items with the I! Found it extremely unfriendly and unhelpful went here to buy our first brand new couch ended up one. To sort out all my orders ' delivery while being blind time in and I can tell you my... Quality and value but sometimes slim on designs only to find out how it! The door and still had to be more patient and caring about $ 3000, Beautiful oversized that. Try different lighting 28.98 they kept wanting me to pick a date, although I was not traveling for..

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