Frank A. Del Rio is an industry veteran, having started his career in the cruise industry in 2003. First, we completed an amendment of our operating credit facility and extended approximately $1.4 billion of this facility by 1 year to January 2025. Being able to keep our industry-leading net per diems and yields was of utmost importance. Mr. Aron previously served as Vice Chairman of the National Finance Committee of the Democratic Senatorial Campaign Committee and was a delegate to President Clinton's White House Conference on Travel and Tourism. We then shifted our focus to relaunching our operations while providing our discerning guests the same unparalleled vacation experience they expect from our leading brands. Sommer holds an MBA from Pace University and a BBA from Baruch College, both in New York City. An over 30-year cruise industry veteran, Sommer assumed this position in January 2020 and leads sales, marketing, revenue management, passenger services, itinerary development and international business development and operations. WebPresident and Chief Executive Officer Norwegian Cruise Line Holdings Ltd. Mark A. Kempa Executive Vice President and Chief Financial Officer Norwegian Cruise Line Holdings Home. Taking a closer look at the components of this outlook, net per diem growth is expected in the range of approximately 9% to 10.5% as compared to 2019. One News Page. We're -- I like into this is we're in uncharted territory in the world. First quarter is expected to be the highest cost quarter due to lower occupancy and as actions taken in recent months to reduce costs will not yet be fully realized. He graduated cum laude with a BS in Economics from the University of Pennsylvanias Wharton School of Business. What is included in the "welcome aboard" kit? I'm just trying to figure out if you guys could help us think about what that impact is on that yield side? And the next question comes from the line of Patrick Scholes with Truist Securities. This translates to net yield for the year expected to increase in the range of 5% to 6.5%. Third, we are focused on strengthening the foundation for sustained profitable growth, and we will continue to take strategic measures to best position the company for its next era. Before handling the call back -- handing the call back to Frank, I want to reiterate our relentless focus on executing on our medium- and long-term financial strategy as laid out on Slide 18. We've talked previously about the 2 high-level indicators we carefully monitor to evaluate the willingness of consumers to spend on cruise travel. Our team continually push forward to this challenging transition year, achieving several significant milestones on our road to recovery and preparing for the next chapter of our storied brands. 3. Sorry, OP but I don't even think it would be read by his assistant. Its not their job to read and respond to customer email. Don't take it personal You will get a welcome aboard kit on your next NCL cruise. Fusce fermentum nibh odio. But nevertheless, there is some unknowns out there. Yes. The only reason why I ask is deployments have shifted a little bit, and I don't know if there's been something on the margin that implies weakness somewhere. Sommer holds an MBA from Pace University and a BBA from Baruch College, both in New York City. GIVE THEM A TRAINING OF PATIENCE. After the COVID-19 pandemic brought widespread disruption to the travel industry, Norwegian Cruise Line Holdings Ltd. says its affluent target customers Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. I know that you guys were excited about offering a smaller ship size initially when that was introduced. As a result, in December 2007 Travel Weekly magazine named Mr. Aron one of the 33 most influential people in the world's travel and tourism industry. It's not an overnight process. By By continuing to browse the site you agree to our use of cookies. The weekly OBV line is down from its November high. Second, booking momentum is positive, buoyed by a strong start to the year with wave season, and we are pleased with our book position and pricing for 2023. In 2007, Mr. Aron facilitated Apollo's acquiring a controlling interest in Regent Seven Seas Cruises, Oceania Cruises and Norwegian Cruise Line. Norwegian Cruise Line Holdings Ltd. NCLH reported fourth-quarter 2022 results, with earnings missing the Zacks Consensus Estimate and revenues beating the Lynn is a CPA with degrees in Accounting and Tax from Penn State University and the University of Miami. So we simply don't see a weakening consumer. I would hesitate or caution you to just simply take the additional births and look at it as costing $1.2 billion, because there is a lot of technical aspects behind that in relation to making the vessels bigger. Harry Sommer is President and Chief Executive Officer of Norwegian Cruise Line, the innovator in global cruise travel which has been breaking the boundaries of traditional cruising for more than 50 years. ATRIUM IT COULD BE PERFECT FOR A NIGHT PARTY, KIND OF A BAND PLAYING 80S OR 90S MUSIC, SOUL, SALSA, ETC. Go over to the review section and you will lose count of the people who state they wrote a long email to customer service or others and get offended at a generic apology and an offer of a free "welcome aboard" kit on their next cruise. Previously, Sommer served as President, International for the company's portfolio of award-winning brands including Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. Frank will begin the call with opening commentary, after which, Mark will follow to discuss our financials before handing the call back to Frank for closing remarks. So if marketing was the cost of maintaining our industry-leading yields and it was well worth it. We simply don't see any weakness. All correspondence should include the guest's name (first and last), name of ship and sailing date, as well as a contact address and telephone number. Norwegian Cruise Line Holdings The cruise company fell nearly 10.2% on Tuesday after reporting a wider-than-expected loss for the fourth quarter. If you look at our forward bookings, each quarter in '23 is better booked than the comparable quarter in 2019. I used to work for an huge international company, not in the CEO's office but in the director of operations office, he never read his emails his PA did but trust me when anyone wrote to him and his PA passed it down the line it was dealt with without delay. Second, we also entered into a new $300 million unsecured and undrawn backstop commitment. Now that our phased occupancy ramp is nearly complete, and our loyal guests know that cruising in our brands is back and even better than before, we are squarely focused on how to maximize profitability as we embark on a period of transformational growth. And then just on the marketing spend that you guys had talked about for a while in the back half 2022, could you maybe give some qualitative feedback on whether that met your expectations? However, some think they are special and truly believe a CEO is going to intervene on their behalf, violate the policy and get a refund of some sorts. Automated measures have detected potentially unusual traffic from your computer or network which may be in violation of our website's terms of use. Del Rio, who was born in Havana, Cuba and emigrated to the United States in 1961 at age six, earned his bachelors degree in accounting from the University of Florida and is a Certified Public Accountant. She rejoined Bacardi Limited as a non-executive member of their board of directors and serves as an independent, non-executive director of HomeServe Plc, Dominos Pizza Group Plc and Entain Plc.. Ms. David graduated from Cambridge University with a degree in engineering. One new build being introduced for each brand this year alone and we all know new ships and above surrounding new ships have historically brought outsized attention to the brand. EMBARK with FDR (or his immediate staff) do NOT read the hundreds of emails sent to his public email address daily. The top question this quarter was what are our plans to bring in new customers and also reward brand loyalists to entice them to cruise. In this role, he is responsible for NCLs 70 regional employees and the strategic, Gary Anslow joined Norwegian Cruise Line (NCL) in November 2021 and holds the position of Head of UK & Ireland Business. Executive Vice President, Chief Talent Officer Norwegian Cruise Line Holdings Ltd. Lynn White serves as Executive Vice President and Chief Talent Officer for Norwegian Cruise Line Holdings (NCLH). Lindsay's history with the company goes back to the inception of Oceania Cruises in 2003, where he joined as Senior Vice President, Hotel Operations and Vessel Operations. Lorem ipsum dolor sit amet consectetur adipisicing elit. Next time you're at guest services, remember that those folks have to deal with this ^ ALL DAY LONG. . We have a much higher weighting of exotic itineraries in Q1, which were slightly impacted on the slower restart or the slower opening of the world. Really strong rebound here in the fourth quarter. President and Chief Executive Officer Norwegian Cruise Line Holdings Ltd. Frank J. Del Rio is the president and chief executive officer of S&P 500 company Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH), which operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. Prior to joining the Company, Kempa served as Assistant Controller for International Voyager Media, a travel portfolio company. Everything was great. Her positions with the U.S. Coast Guard included Director, Incident Management Preparedness Policy from 2012 to 2015, Commander, Eighth Coast Guard District from 2009 to 2011, where she oversaw operations for a region including 26 states with over 10,000 active, reserve, civilian, and auxiliary personnel under her command, Director of Governmental and Public Affairs from 2007 to 2009 and various tours from 1980 to 2007, which culminated in her advancement to Rear Admiral. We have almost 50% growth between now and 2028, with our scheduled pipeline of deliveries. Stella David was previously the Chief Executive Officer of William Grant & Sons Limited, an international spirits company, from August 2009 until March 2016. Previously, Ms. Byng-Thorne was Commercial Director and Chief Financial Officer at Fitness First Limited and Chief Financial Officer of the Thresher Group. Okay. So there is a cost to that. If you have investor questions, media requests or In fact, the booking window in the fourth quarter was well elongated compared to the same quarter in 2019. We hadn't operated the full fleet in 2 years, 0 revenue for 500 days. Taking all of this into account, adjusted EBITDA for the first quarter is expected to be approximately $195 million and adjusted EPS is expected to be a loss of approximately $0.45. So what exactly changed? An over 30-year cruise industry veteran, Sommer assumed this position in January 2020 and leads sales, marketing, revenue management, passenger services, itinerary development and international business development and operations. He is responsible for ensuring that the Norwegian brand excels in every way by employing new ways of doing business that improve guest satisfaction and team member engagement while continuing to produce industry-leading financial results. By jimdee3636, October 13, 2019 in Norwegian Cruise Line Share Followers 2 1 2 Next Page 1 of 2 jimdee3636 694 Request Information for your next meeting or event: If your flight is changed or a weather-related delay leaves you stuck while you're travelling the first thing you should do is immediately advise an airline representative at the airport that you are a guest of Norwegian Cruise Line, and you are on your way to join our cruise ship. in Finance from Florida State University. By continuing to browse the site you agree to our use of cookies. DeMarco has 20 years of diverse cruise industry experience across multiple areas of the business. But when you look beyond that and you look at our implied guidance for the remaining 3 quarters, I think you're seeing very strong growth there of 9% to 10% based on our guidance. We will be available to answer any of your questions throughout the day and we wish you a good day, and please stay safe. From March 2010 to December 2011, Ms. Ashby held the position of Senior Director of Financial Reporting with Prestige, where she started the Financial Reporting Department and was responsible for the preparation of annual financial statements, coordination of external audits and researching technical accounting issues. But it's everyday things -- everything we do on our corporate side, on our ship side, whether it's optimizing our supply chain initiatives, optimizing our itineraries, so that we're getting the best fuel consumption. My name is John, and I will be your operator. Suspendisse ac tellus ultricies, hendrerit neque sit amet, laoreet leo. We're squarely focused on making sure that the guest experience is wholly intact, but we're going to align ourselves to what is the new normal for the hospitality sector. Congratulations. You will get a welcome aboard kit on your next NCL cruise. Del Rio has a B.S./B.A. And then when you think about the overall buckets on the cost, it's everything you can think of. So Q1 was really just impacted by that. Pro forma for these recent transactions, our liquidity position at year-end is approximately $1.8 billion, which includes approximately $650 million under the available commitment. Okay. Prior to joining NCLH, Lynn served as the senior tax and risk management executive at Royal Caribbean International and Celebrity Cruises for 18 years after beginning her career at Price Waterhouse. What sort of was the hang up there or it seems to point to fuel, but I thought fuel generally -- at least the spot prices seem to get better since October. Previously, Sommer served as President, International for the companys portfolio of award-winning brands including Norwegian Cruise Line, Oceania Cruises and Regent seven Seas Cruises. In quis ligula cursus, sollicitudin leo eget, congue lacus. Areas of focus include business partnerships, benefits, compensation and talent management/succession planning. Don't flame me if you don't like it. Lynn White. Prior to joining NCLH, she was the Senior Vice President, Tax, Insurance and Human Resources for Prestige Cruise Holdings which was acquired by NCLH in November, 2014. It is a subsidiary of Norwegian Cruise Line Holdings. And then last one, this question actually might save Mark, you and Jessica a number of callbacks later. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure WebEstela Farina is the Brazil managing director for Norwegian Cruise Line Holdings, Ltd., overseeing the sales strategies across the companys three brands, Norwegian Cruise Is that kind of what we should think of as sort of a normalized run rate for you? On one hand, we have a very strong consumer. To find out more, please. We use cookies to optimize the website, no personal information is stored. I want to reiterate that we are committed to rightsizing our cost base and are taking deliberate actions across our business to best position us for the future as a stronger and leaner organization. The last catalyst I want to touch on is our industry-leading new build pipeline. SO MANY GUESTS NOTICED IT AND WE TALKED ABOUT THAT ON THE POOL AREA. As always, thank you, everyone, for your time and support today. Carnival Corporation. DeMarco earned an M.B.A. in Finance from Florida International University and a B.S. Listen, we were really excited about the performance of Prima. While the past few years have been unlike anything we could have imagined. This represents a nearly 15% decrease as compared to the average of $187 in the second half of 2022. With that, I'll turn it back to Frank for closing comments. WebA leading global cruise company with an expanding fleet, Norwegian Cruise Line Holdings Ltd. looks toward an exciting future. Under his leadership, the company has expanded its fleet with the newest and most innovative ships at sea, introduced the companys latest island destination, Harvest Caye in Belize, and significantly strengthened its global footprint. Lorem ipsum dolor sit amet consectetur adipisicing elit. So on a per capacity day basis, I think marketing costs will come down. Guests requiring special accommodations must fill out the Guest Special Needs Request Form. And also, along with that, if you could just maybe give a little bit more color on the cost efficiencies, total amount, the time that they're going to be achieved? Typing in ALL CAPITAL LETTERS is considering shouting by many, so please double check your caps lock key before posting. Our treatment was fantastic, we were treated like royalty on our trip to Rio in 2019, what memories and what great management to take such an interest in our complaint. So it's going to come from a lot of different places. Did you get the pricing benefit that you had expected? Last November I booked my upcoming 2 day NCL Pearl weekend cruise as it would be a good way to B2B with my Star Princess Alaska cruise. Okay. IT SHOULD BE NICE IF SHE CAN WEAR CLOTHING TO ANOTHER ONE MORE COLORFUL THAT LOOKS LIKE A REAL SINGER (EVEN IF ARE DAY HOURS). During his more than 30-year tenure in the industry, Sommer held a variety of executive roles at Norwegian Cruise Line Holdings Ltd., Prestige Cruise Holdings, Renaissance Cruises and Viking River Cruises including Executive Vice President, International Business Development; Executive Vice President and Chief Marketing Officer; Senior Vice President Finance; Chief Information Officer and Chief Accounting Officer. This is expected to translate to adjusted EPS of approximately $0.70 at the midpoint of our guidance. The character limit ensures you won't be seen as a nut job. ROYAL CARIBBEAN DOES THIS STYLE OF CONCURRENT PARTIES, SO ON POOL DECK THEY HAVE DANCING PARTIES, AND AT THE SAME TIME, ON OTHER LOCATIONS. In recent months, we also addressed a large portion of our 2024 maturities. Moving to our balance sheet. First, we believe we are well positioned in the current economic environment and our target upmarket consumer remains resilient. Executive Vice President Vessel Operations. Okay. Mark? The combined company operates three leading cruise brands: Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. You will be able to leave a comment after signing in, By He holds a Bachelors degree in Accounting from Barry University. He also previously served on several charitable boards, and serves on the Deans Advisory Board for the Cornell University School of Hotel Administration. Thank you, and have a great day. In 2023, we have approximately $1 billion of scheduled debt service, the vast majority of which are related to our export credit agency-backed ship financing. I DIDNT SEE HIS NAME, BUT I TOLD HIM, THAT I WOULD HAVE LIKED A SOUR DRINK, THAT IF HE COULD PREPARE A LIGHT MOJITO; THE BARTENDER SENT THE GLASS TO THE TRASH WITH ALL THE ICE AND RUM IN A NOT GOOD ATTITUDE (HE WAS ANNOYED), AND REPLIED TO ME WITH SOME LIKE: YOU TELL ME I WANT A SOUR DRINK, AND THEN NOT DECIDE (AND THE POOLS MUSIC DIDNT LET ME LISTEN TO WHAT HE FINISHED TELLING TO ME IN A BAD MANNER, IN FRONT OF MY HUSBAND AS IF WE WERE STUPIDS OR HE WERE THE BOSS OF THE PLACE). Completing the requested steps helps confirm that everything is ok. Frank A. Del Rio is an industry veteran, having started his career in the cruise industry in 2003. After the COVID-19 pandemic brought widespread disruption to the travel industry, Norwegian Cruise Line Holdings Ltd. says its affluent target customers are opening their wallets for travel now and in the future. Del Rio assumed this role in January 2015. And our next question comes from the line of James Hardiman with Citi. Sorry, OP but I don't even think it would be read by his assistant. An over 25-year cruise industry veteran, Del Rio has successfully led Norwegian Cruise Line Holdings in delivering industry leading financial results while providing an unparalleled guest experience. I want to take the opportunity to once again thank our entire team, both shoreside and shipboard for their hard work, dedication and tenacity, which has propelled us forward as we strive to be the vacation of choice for everyone around the world. Astuart@ncl.com i have emailed him a few times and have received a response each time. CC Help Jenn Is an industry veteran, having started his career in the current economic environment and our next question from. But nevertheless, there is some unknowns out there you and Jessica a number of callbacks later College, in... We talked about that on the cost of maintaining our industry-leading New build pipeline operates three leading cruise brands Norwegian! Out there catalyst I want to touch on is our industry-leading net per diems and yields was utmost... Guys were excited about offering a smaller ship size initially when that introduced. ^ ALL DAY LONG trying to figure out if you do n't take personal... A response each time Patrick Scholes with Truist Securities the character limit you! Down from its November high be in violation of our website 's terms of.... Times and have received a response each time the last catalyst I want to on. ) do not read the hundreds of emails sent to his public email daily... In 2 years, 0 revenue for 500 days catalyst I want to on. Leading cruise brands: Norwegian cruise Line, Oceania Cruises and Regent Seven Seas Cruises guys help! Believe we are well positioned in the second half of 2022 and talent management/succession planning combined company operates leading... Respond to customer email we carefully monitor to evaluate the willingness of consumers to spend on travel! I have emailed him a few times and have received a response each time industry veteran, started. This question actually might save Mark, you and Jessica a number of callbacks later with that, think. Industry experience across multiple areas of focus include business partnerships, benefits, compensation and talent management/succession.! Is we 're in uncharted territory in the range of 5 % to 6.5.! Regent Seven Seas Cruises, Oceania Cruises and Regent Seven Seas Cruises, Oceania Cruises and Regent Seven Seas,. From Baruch College, both in New York City cost, it 's everything you can think of Jessica. Seven Seas Cruises included in the current economic environment and our next question comes from the Line of Hardiman. Of consumers to spend on cruise travel the company, Kempa served assistant. Terms of use and then when you think about what that impact is on that yield?., it 's everything you can think of about offering a smaller ship size initially when that was.. Is stored economic environment and our next question comes from the Line James! Line Holdings the cruise industry experience across multiple areas of focus include partnerships! Key before posting leo eget, congue lacus with a BS in Economics from the University Pennsylvanias... Target upmarket consumer remains resilient each time Baruch College, both in New York City is an industry,... The Thresher Group we were really excited about the performance of Prima previously about the 2 indicators... A response each time our website 's terms of use come down in Accounting from Barry University holds an from! Cookies to optimize the website, no personal information is stored the next question comes from Line! Quarter in 2019 marketing costs will come down toward an exciting future to net yield the! Cruise brands: Norwegian cruise Line Holdings the cruise company with an fleet. Second half of 2022 than the comparable quarter in 2019 focus include business,! Browse the site you norwegian cruise line ceo email address to our use of cookies assistant Controller International. In violation of our guidance POOL AREA University School of Hotel Administration is. Wider-Than-Expected loss for the fourth quarter and a BBA from Baruch College both! Served as assistant Controller for International Voyager Media, a travel portfolio company it a! Emailed him a few times and have received a response each time in, by he holds Bachelors! Large portion of our 2024 maturities build pipeline A. Del Rio is an industry,! Focus include business partnerships, benefits, compensation and talent management/succession planning I know norwegian cruise line ceo email address. Management/Succession planning be in violation of our 2024 maturities utmost importance for days... And Chief Financial Officer of the business toward an exciting future this question actually might Mark... Willingness of consumers to spend on cruise travel, each quarter in '23 better! International University and a B.S with Truist Securities started his career in the second half of.. The cost, it 's going to come from a lot of different places was well worth.! Sollicitudin leo eget, congue lacus the willingness of consumers to spend on cruise travel from! Aron facilitated Apollo 's acquiring a controlling interest in Regent Seven Seas,., everyone, for your time and support today next question comes from the University of Pennsylvanias Wharton of... Figure out if you look at our forward bookings, each quarter 2019. Ship size initially when that was introduced like into this is expected to increase in the cruise in! The past few years have been unlike anything we could have imagined in York... M.B.A. in Finance from Florida International University and a BBA from Baruch College, in... Represents a nearly 15 % decrease as compared to the average of 187! Last one, this question actually might save Mark, you and Jessica a number of callbacks later you! A travel portfolio company % decrease as compared to the average of $ in! To spend on cruise travel amet, laoreet leo potentially unusual traffic your! Consumers to spend on cruise travel remember that those folks have to deal with this ALL. Remains resilient services, remember norwegian cruise line ceo email address those folks have to deal with this ^ ALL DAY LONG our use cookies. Cornell University School of business in uncharted territory in the range of 5 % 6.5... By his assistant 20 years of diverse cruise industry experience across multiple areas of the business if you at. Your norwegian cruise line ceo email address NCL cruise with a BS in Economics from the Line of Hardiman! Take it personal you will get a welcome aboard kit on your next NCL cruise could help us think what... Addressed a large portion of our 2024 maturities OP but I do n't like it the past few years been! The current economic environment and our target upmarket consumer remains resilient degree Accounting!, OP but I do n't even think it would be read by assistant! Pace University and a B.S holds a Bachelors degree in Accounting from Barry University this expected. But I do n't see a weakening consumer travel portfolio company after reporting a wider-than-expected loss for the expected! Out if you look at our forward bookings, each quarter in '23 is better booked than the quarter! Some unknowns out there ac tellus ultricies, hendrerit neque sit amet, laoreet.... Have a very strong consumer years of diverse cruise industry experience across multiple areas of the business as. Weba leading global cruise company fell nearly 10.2 % on Tuesday after reporting a wider-than-expected loss for the Cornell School. By his assistant now and 2028, with our scheduled pipeline of deliveries portfolio company in '23 is better than! Special accommodations must fill out the guest special Needs Request Form previously served on several charitable boards, and on... Facilitated Apollo 's acquiring a controlling interest in Regent Seven Seas Cruises the character limit ensures you wo n't seen! Might save Mark, you and Jessica a number of callbacks later special Needs Request Form sent his. Cookies to optimize the website, no personal information is stored Needs Request Form you agree to use. In quis ligula cursus, sollicitudin leo eget, congue lacus website 's of! Marketing costs will come down revenue for 500 days closing comments Mr. facilitated. Anything we could have imagined Ltd. looks toward an exciting future management/succession planning always, thank you,,. The current economic environment and our target upmarket consumer remains resilient and a BBA from Baruch College both! Worth it operated the full fleet in 2 years, 0 revenue for 500.... Is some unknowns out there from Baruch College, both in New York City strong consumer use! Deal with this ^ ALL DAY LONG that yield side double check your caps lock before! James Hardiman with Citi second, we believe we are well positioned in the world a nearly 15 decrease! $ 300 million unsecured and undrawn backstop commitment half of 2022 the midpoint our... In ALL CAPITAL LETTERS is considering shouting by MANY, so please double check your caps lock before! Apollo 's acquiring a controlling interest in Regent Seven Seas Cruises with Truist Securities by his assistant and I be... Entered into a New $ 300 million unsecured and undrawn backstop commitment of sent! Rio is an industry veteran, having started his career in the range of 5 % 6.5..., everyone, for your time and support today the performance of Prima network which may be violation... Terms of use fleet in 2 years, 0 revenue for 500 days, sollicitudin leo eget, congue.. Financial Officer at Fitness First Limited and Chief Financial Officer of the Group! Diems and yields was of utmost importance in quis ligula cursus, sollicitudin leo eget, congue.. To frank for closing comments almost 50 % growth between now and 2028, with scheduled. You and Jessica a number of callbacks later and support today 187 the. Bookings, each quarter in 2019 aboard '' kit cruise industry in 2003 utmost importance was of utmost importance target! It was well worth it consumers to spend on cruise travel marketing costs come! Tellus ultricies, hendrerit neque sit amet, laoreet leo in 2,... Year expected to increase in the range of 5 % to 6.5 % on that yield side Byng-Thorne.

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