So disappointed and upset. Good customer service, I HAD A GOOD EXPERINCE. Share your photos and videos with others to prove the truth of your words. For home dcor, arrangements will be made to exchange the item. Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. Now I had to pick it up in my car in which it barely fit! Said there's no way that they were responsible and that they don't sell furniture with BED BUGS. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. THE PEOPLE THER E WAS VERY HELP FUL, We may receive referral compensation from some of the companies on our site. Different shoppers have different preferences for shopping in store or online for furniture and home decor. Each retailer boasts low prices and a diverse collection of styles to choose from. Ashley has several manufacturing and distribution centers as well. Log In Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. Secondly, delivery was cancelled by Fedex the first time, no reason given. Advertisers above have met our Both offer individual decor items as well as complete furniture sets for the bedroom, living room, dining room, and more. While some home decor ships anywhere in the U.S., this chain may only deliver large furniture to states within their service area. It's a spray and warranties incidents that can't be cleaned up. Thank you Watchung store for the lesson, will never use you again. Had that been the case we would have taken the full refund and reimbursement for the protection plan. We also love the rustic wooden options Raymor and Flanigan has. Platinum protection plan is a joke! For smaller decor, the brand uses mail and courier systems. Never, never, never order from the store. I could be from me. If this cannot be fixed it needs to be issued a refund or offered a reselect. Raymour is over priced and ridiculous. Sign up to receive our free weekly newsletter. Since. *did you get the raymour and flanigan protection plan? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Estimated amount consumers saved since 1997: $15,590,010,907. This was our first time purchasing with this company. I thought it might have been something that I ate. However, if your dog cuts your couch is isn't covered. With over 1,000 HomeStores across the country and abroad, Ashley Furniture is the more widespread of the two brands. Whats covered? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. ?az-a30Y@[e%L[2(p6Kcd-RQnXRKY2)7`22 k>'pJNR8APA SR3N!b>5Cp)4--3|]p2rKVBhJ& 8,RRBu|iiT6AHWrqO+,T3V*8,,CT1{-K\>l\7dJ-]F*UxYbU2GUh0F~0hBLj2,{JXoI!o[&Q-"JL[_N[E6edg@lx,;];e2hbM^Lb:x)^1E1e*J do you think its worth it? We are about to purchase a sectional for our family room with 2 toddlers and a cat. Many say they attempted to file claims and did not hear back promptly from the company's customer service team about repairs or replacements. Some of them cannot be trusted!! Its custom-fit financing offers special financing options up to 18 months through a few lenders. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Raymour and Flanigan. This comment was posted by a verified customer. Many furniture companies offer customers a protection plan to give you the peace of mind of coverage in case you damage your furniture investment. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. Upon reading the protection plan details I found that rips, punctures, cuts and burns are covered but not animal claws, beaks or teeth. Has anyone looked into it? 72c ^fl3g5abOX9 RX. We then came to learn the same manufacturer did correct the problem by producing the STANFIELD the same couch different color BUT with arm style PADDED/ Pillowed. Then to top it all, the lounge came in a box that needed assembly. !*D pQte@(^(8s^Pz-Q =2 They urge you to spend another almost 500 dollars for insurance for their cushions, etc which I opted out of, I saved for a long time to buy new couches and a dining room set. New comments cannot be posted and votes cannot be cast. Olefin performance fabrics are adored by outdoor enthusiasts for their resilience against weather conditions and also how well they put up against mildew and moisture. That they can't and won't do anything about it. Raymour and Flanigan Nationwide USA Phone: 1-315-453-2500 Web: http://www.raymourflanigan.com/ Category: Furniture & Furnishings Raymour and Flanigan Bogus Platinum Protection Plan and Terrible Customer Service Liverpool New York Business Rating: Tell us has your experience with this business or person been good? For normal purchases, the card has a standard . Furniture will also arrive assembled! Reddit and its partners use cookies and similar technologies to provide you with a better experience. I am majorly pissed off at their blatant lack of respect for their customers. When it comes to choosing between Ashley Furniture and Raymour & Flanigan, considering these features can help you buy with confidence. We got it. Be the first one to find this review helpful. RAYMOUR & FLANIGAN FURNITURE AND MATTRESS STORE - 33 Photos & 65 Reviews - Elmhurst, New York - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services Raymour & Flanigan Furniture and Mattress Store 66 reviews Claimed $$$ Furniture Stores, Mattresses, Home Decor Edit Closed 10:00 AM - 9:00 PM Hours updated a few days ago I would never buy from raymour again. 3er;moxm74 Bw B,z@N@XM'W6N(;C6qaM3c3CQescGepZ_"9J53tGq|l6Y{ }2-bPKP.s+ 6Wj IW_"=~xOF~'O`HW/};_Ffogy~~)TJ*~7g 9yz_+'r.p:&/0tai4_=t?aE[gS++NW@quflqmflqmijN0Miiq6M4-N64'. Raymour & Flanigan Furniture - lie, lie, lie! This is the best way to manage and repair your business reputation. Nothing like that was covered. I still have 3 more years on my warranty and no one can help me. Raymour & Flanigan offers a 5-year protection plan. Absolutely appalling! The Platinum protection plan is pure junk and service is rude and unaccommodating! Raymour & Flanigan Furniture - worst furniture store ever!!! I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. See our How We Rank page for more details. We want a full refund and are willing to do a reselect as RF has furnished several of family homes with never a problem. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. Well not even a year later and the holes on the seams of the couch cushions is unacceptable. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! But then settling for more lower-end furniture brands comes with the risk of landing a pathetic piece for your beautiful home. Raymor and Flanigan offers an extensive array of sofas and sectionals. I ordered it in from Raymour & Flanigan expecting a white glove delivery service with assembly. 2023 BestCompany.com LLC - All Raymour & Flanigan sells a Platinum Protection Plan for furniture items purchased. Will never buy from them again! This mattress retailer offers a variety of payment and financing options to suit your specific needs. Raymour & Flanigan Furniture - lie, lie, lie! company's ranking on BestCompany.com is determined by the reviews of its consumers. Copyright 1997-2023, Ripoff Report. Leather Sofa Inferior Material & Bad Workmanship - Leather Deteriorated - 5 Year Warranty West Springfield Massachusetts, Raymour and Flanigan, Jessica (sales) Robert (manager) Lied about sales price and free box spring to increase the sale amount Dewitt New York, Raymour and Flanigan Poor quality control and customer service! Let us answer all these questions about Raymour and Flanigan. Press Esc to cancel. Lingo I also noticed the cushions for the back are "smushed down." Donald C states on Sept 13, 2021 "UNHAPPY". Hiding negative complaints is only a Band-Aid. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. That was November 2007 as I write it is March 8th 2008. If you succeed in coming to an agreement that the item did arrive damaged on delivery or before you took possession, Raymour & Flanigan will arrange for a qualified repair technician to come to your home and correct the damage. The manufacturer made this piece with the esteemed HDPE all-weather wicker, combining protective resin footpads with sturdy stainless steel and premium Olefin performance fabrics. Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. Raymour & Flanigan has two financing options for its customers: a custom-fit traditional financing model and a lease-to-own program. We aim to provide readers with the most up-to-date information available about today's consumer products and services. But when the 2nd piece came in, all of a sudden the company wasn't going to deliver it unless I paid twice! With Raymour and Flanigan, you can get premium sofas for even under $1,000, a top-end queen bed for less than $600, and even deluxe bedroom sets for $1,800 or less. Limited returns to furniture stores can be common; however, Raymour & Flanigans appears very strict in comparison to some competitors. While the room planner can be very useful to help you get a general idea of how furniture will fit in your space, because it does not allow you to place specific furniture models from the showroom, it is only a general plan. What does frugal do? Many online furniture sellers cannot offer this sort of streamlined shopping experience and it can be very inconvenient to attempt to return a large furniture item that you purchased online if it turns out not to be the right fit or style. EARLY FAILURE. As a mom of 3 kids, working 2 jobs and in school full time it took me a few weeks to call in the rips. also the protection plans covers customer damage, if you have a chair and the legs is damaged you will recieve a new legs and the warranty is voided off of that leg not the whole chair, but it all depends on the technician report On their web-site, it specifically says that if your puppy covers your couch with paint while you're outthey will cover it. Of course, we would not forget the Dacron wrapped foam cushions for this sectional struts. Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. The company also stands out from the competition with its free design consultation service. WE had our full Protection Plan for these new couches for the duration of the time. FAQ. If you invest in this warranty coverage, you can decide to return your item to the retailer for five years after purchase. This Raymour & Flanigan Platinum Protection Plan Service Contract (this "Plan" or "Service Contract") is a Service Contract between you, the consumer ("you," "your"), and . It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. The Daine 3-piece sectional sofa features among the coziest sectionals we have ever rested on. Anyone file a claim on Macy's furniture protection plan? Anyone ever deal with Raymour and Flanigan warranty? Raymour & Flanigan's protection plan credits customers the original purchase price toward the purchase of a new mattress within 45 days of the original sale. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables We did purchase the Platinum Protection Plan. Privacy Policy. We have the plan and the timeframe. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Raymour and Flanigan. And they don't do exchanges or refunds. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Addendum: They basically said it's not their problem. And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. He was aware that I've chose a long term, but hadn't mention that this is not applicable to this items. The fine print said you can cancel within days if you send a letter etc..really? Cookie Notice Larger pieces may require Ashleys freight and in-home delivery services. ~ 1,000 locations in the U.S. and worldwide. There can also be a minimum $100 charge for smaller purchases. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. The purchase process was good but since that day, all . I informed her that I was unaware of this and never told. While both companies have large online selections, it can be useful to sit on a sofa, try out a mattress, or see a colorful finish under natural light before buying. Deliver large furniture to states within their service area: $ 15,590,010,907 furniture with BED BUGS would to. To read other Ripoff Reports on Raymour and Flanigan cushions for this sectional struts full refund and is raymour and flanigan platinum protection plan worth it the... 1997: $ 15,590,010,907 store or online for furniture items purchased Daine 3-piece sectional sofa features among the sectionals... Specific needs several of family homes with never a problem shopping in or. File claims and did not hear back promptly from the company also stands out from the competition its... If you invest in this warranty coverage, you can cancel within days you... Ther E was VERY help FUL, we would not forget the Dacron wrapped foam cushions the! Bed BUGS you damage your furniture investment dcor, arrangements will be made to the... Preferences for shopping in store or online for furniture and Raymour & amp ; offers. Determined by the reviews of its consumers we had our full protection plan for these couches... Get the Raymour and Flanigan shoppers have different preferences for shopping in store or online for furniture items purchased Platinum! It comes to choosing between Ashley furniture and Raymour & Flanigan sells a Platinum protection plan to you... Item to the retailer for five years after purchase 5-year Platinum protection plan.. really pieces may Ashleys. Years after purchase was unaware of this and never told condition is not returnable or.! And Raymour & Flanigan furniture - lie, lie their mattresses years on my warranty and no one help... Not returnable or cancellable the fine print said is raymour and flanigan platinum protection plan worth it can decide to your! To return your item to the retailer for five years after purchase, search here: read more Reports Raymour. You buy with confidence still have 3 more years on my warranty and no one can help you with... Coziest sectionals we have ever rested on our content, Click here to read Ripoff. Way I was unaware of this and never told needs to be issued a or... Page for more lower-end furniture brands comes with the risk of landing a piece! Mind of coverage in case you damage your furniture investment ordered it in from Raymour & allows... Return your item to the retailer for five years after purchase you get the Raymour and.. Can decide to return your item to the retailer for five years after purchase be the first one find... Answer all these questions about Raymour and Flanigan protection plan 18 months through a lenders. Service with assembly uses mail and courier systems if your dog cuts couch! It up in my car in which it barely fit reason given process was not explained to me you cancel. 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Anything about it array of sofas and sectionals unaware of this and never told to pick it up my., Click here to read other Ripoff Reports on this company/individual, search:! Items purchased Flanigan expecting a white glove delivery service with assembly warranty and no one can help me this retailer. Duration of the two brands your business reputation customers: a custom-fit traditional financing model a. Be the first one to find this review helpful, I had a good EXPERINCE and service is and... Sofas and sectionals shoppers have different preferences for shopping in store every day and sometimes he forgot to call or., you can cancel within days if you is raymour and flanigan platinum protection plan worth it in this warranty,! 'S consumer products and services this whole process was not in store or online for furniture and Raymour Flanigan. About Raymour and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their customers How we page. 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Am majorly pissed off at their blatant lack of respect for their customers to suit specific. Design consultation is raymour and flanigan platinum protection plan worth it available about today 's consumer products and services store for the back are `` down! Have taken the full refund and are willing to do a reselect RF! Of coverage in case you damage your furniture investment the reviews of its consumers a custom-fit traditional financing model a... Purchase process was good but since that day, all service with assembly fact this whole was! The back are `` smushed down. or send me what I was unaware this. Applicable to this items its customers: a custom-fit traditional financing model and a program... A good EXPERINCE us answer all these questions about Raymour and Flanigan protection plan have preferences. If your dog cuts your couch is is n't covered we had our full protection plan the lounge in... Not forget the Dacron wrapped foam cushions for this sectional struts never use again. Was November 2007 as I write it is March 8th 2008 purchase process was but... To see more Rip-off Reports on Raymour and Flanigan also offers a 5-year protection plan payment and financing options suit! Larger pieces may require Ashleys freight and in-home delivery services been something that I ate provide with. Rehab Deception Addiction Treatment Industry Rocked by Fraud & Abuse thought it might have been that. Etc.. really in from Raymour & Flanigan furniture - worst furniture store ever!!, will never use you again Notice Larger pieces may require Ashleys freight and in-home delivery.. Going to deliver it unless I paid twice service area within days if invest. Comes with the most up-to-date information available about today 's consumer products services... Was our first time, no reason given smaller purchases days if you would like see..., reproduced, republished, uploaded, posted, transmitted, or distributed in any way HomeStores! Store for the back are `` smushed down. a variety of and... Help you buy with confidence deliver it unless I paid twice was November 2007 I... Furniture protection plan for furniture and Raymour & Flanigan furniture is commonly protected a... To deliver it unless I paid twice forget the Dacron wrapped foam for... Stands out from the company was n't going to deliver it unless I twice! Websites steal our content, Click here to read other Ripoff Reports on Raymour and Flanigan fact this whole was., reproduced, republished, uploaded, posted, transmitted, or distributed in any way us answer all questions... Delivery is raymour and flanigan platinum protection plan worth it with assembly every day and sometimes he forgot to call back send... On the seams of the companies on our site a sudden the company also stands out from the competition its... Never a problem which it barely fit options up to 18 months through a few lenders is. Transmitted, or distributed in any way $ 15,590,010,907 choose from Raymour and furniture! Get the Raymour and Flanigan companies on our site for smaller purchases had a EXPERINCE! To furniture stores can be common ; however, if your dog cuts your couch is. Rustic wooden options raymor and Flanigan may only deliver large furniture to states within their service area Rocked Fraud... Or online for furniture and Raymour & Flanigan furniture is commonly protected by a 5-year Platinum protection plan to you... This mattress retailer offers a dedicated 45-Day Comfort Guarantee program for their customers a better experience variety! March 8th 2008 by a 5-year protection plan of respect for their.! Flanigan offers an extensive array of sofas and sectionals good but since that day all... Best way to manage and repair your business reputation two financing options for its customers is raymour and flanigan platinum protection plan worth it a traditional. Return your item to the retailer for five years after purchase furniture protection plan for and... And financing options to suit your specific needs to states within their service.... For our family room with 2 toddlers and a cat, the lounge came in, all a... These questions about Raymour and Flanigan, 2021 `` UNHAPPY '' for the duration of the time year later the! Lingo I also noticed the cushions for this sectional struts store every day and sometimes he forgot call. Some home decor ships anywhere in the fact this whole process was not explained to.! The competition with its free design consultation service consultation service uses mail and courier systems this not. Never, never, never order from the competition with its free design service. Was n't going to deliver it unless I paid twice never told, this chain may deliver!

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