Breakfast was average at best. Whole place looked like it was going downhill quicker than the staff could do anything about it. Munich Marriott Hotel offers a well-appointed, cosmopolitan yet unpretentious experience offering everything from thoughtfully designed, renovated rooms with perks like lush bedding, inviting chaise longue and marble top desk to spacious suites with . Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . On the plus side the beds are very comfortable. Imagine a hotel in Munich that anticipates your needs and strives to make you welcome and well cared for. There are no extra beds available at this property. We were given a letter with the room key, which said that there would be no kettle, tea or coffee, shampoo in the rooms only soap and sanitizer. The rooms are spacious and clean and bathrooms are modern. Nearby attractions include The Black Horse (0.7 miles) and Brightfire Pottery (0.3 miles). It was clean and fairly large with a nice bathroom but the bed was way too soft for me and dipped in the middle. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. What are some of the property amenities at Gipsy Hill Hotel? He gave me hope that they would use some discretion. As you have no availability which is odd. Breakfast was average at best. Room types may vary. This lets us know that our reviews come from real guests, like you. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. All rights reserved. Read real reviews, guaranteed best price. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In the morning we went for breakfast. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. Cannot fault them at all. We cant understand that as surely its not hard to put a minimum amount of items in a room, after all they have to wipe down the tv control so why not a kettle. places like that don't deserve customers when so many places are doing their best to stay afloat. I would stay away from this place. The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. Could be an amazing hotel, only if they put there heads together and professionally renovationed it. Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. On the plus side, the breakfast was excellent (we had it at 07.10a.m) hot and tasty. The service and food quality was poor even under covid conditions is no excuse for this type of poor service. Help, I dont wish to be mean but this place should be a goldmine, but its not. Returning for a good nights sleep. Also the breakfast was good. Free private parking is possible on site (reservation is not needed). Simple little things like the windows in the main dining room areas could do with a good clean. Little bit tired but enjoyed this place. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We were told it was Exeters best kept secret and when you think that it is close to the airport and the M5, but it is situated in its own grounds which gives a great feeling of tranquility. On a positive note all the staff were extremely friendly and helpful. Own or manage this property? Holiday Inn Express Exeter M5, JCT. - See 1,535 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. Dated. Please enter the dates of your stay and check the conditions of your required room. Nope. The only way to leave a review is to first make a booking. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dated. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Gipsy Hill offers a friendly and attentive service and the staff are here to ensure your visit is comfortable and pleasurable. over a year ago Answer 3 answers Reviewed this property 0 Votes I phoned the hotel and spoke to the reception. The hotel would be very suitable for a mixed generation family stay. Extensively expanded country house hotel. There are more repeat guests here than most other properties. We stayed at another 4 hotels after this night here - each had kettles in the room. The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. places like that don't deserve customers when so many places are doing their best to stay afloat. I, We booked a two night break, on arrival were asked to pay up front,which I refused, given room in annexe, they call the coach house, no sound proofing very noisy, we could hear the guy above having a pee. There are more places to choose from in the. An adequate hotel, but one night was enough. We've sent you an email so you can complete your subscription. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. It seems not. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. when I commented on apparent lack of staff, was told by receptionist (?) Error: Please try again later. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The decor is rather dated but in the whole, clean & comfortable. I explained, we did complain but it was 9pm and we had a 10 year old. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. Scaffolding and piles of wood, pipes and things just strewn around. We have more than 70 million property reviews, and they're all from real, verified guests. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. I would stay away from this place. Gipsy Hill Hotel: Hidden Gem - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. We'd booked two rooms and - as guests - expected a more helpful reply than that. Stayed for 2 nights for a family wedding at a near by venue.First impressions of the hotel was it looked rather dated and old fashioned.Our room was comfortable and clean but was tired and the whole hotel is in need of investment.The staff were helpful and friendly.Had an evening meal which was to a high standard and so was breakfast,but did seem to run out of items and plates on occasion.Arrived by train about 4 miles from Exeter ST David's station ( taxi 14 ) or station ( pinhoe ) 10 min walk from hotel. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! Room types may vary. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. The style was a bit 'Travelodge pre-refurb' Pretty much the worst nights sleep ever. We stayed in the bungalow the room was cleanThe staff were very helpful and even made us takeaway bacon sarnies the morning we had to leave. Own or manage this property? 29, an IHG Hotel at Tripadvisor Final dinner turned up, after we had all finished. Also within easy reach are the Dartmoor National Park, Crealy Adventure Park and South Devon, which has some of the best beaches and walks in Britain. You can only leave a review within 28 days after check out. Is parking available at Gipsy Hill Hotel? Check your booking confirmation email to find your booking number and PIN. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. Nothing was too much trouble, and everything ran to time making my job very much easier. Final dinner turned up, after we had all finished. Cancellation and prepayment policies vary according to accommodation type. Good variety of choice on the dinner menu and if good home cooked quality. If the system detects something that potentially contradicts our. Copyright 19962023 Languages Please check for travel restrictions. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. If we find any, we delete them and, if necessary, take action against whoever is responsible. Service was personalised and friendly. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Please let me know if you have any further questions Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! This service may contain translations powered by Google. Get an answer from Gipsy Hill Hotel staff and past guests. Lots of parking, guessing its because no one comes here. This person booked a bedroom on a non refundable basis through a third party which also offers an option to book with free cancellation, should she have chosen to book direct with the hotel the cancellation policy would have been made clear at the time of booking. Cannot fault them at all. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. So much potential being wasted. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. 29, an IHG Hotel: Great hotel , great staff , breakfast still poor - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. Help, I dont wish to be mean but this place should be a goldmine, but its not. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. Help, I dont wish to be mean but this place should be a goldmine, but its not. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. Book Gipsy Hill Hotel, Exeter on Tripadvisor: See 691 traveler reviews, 158 candid photos, and great deals for Gipsy Hill Hotel, ranked #15 of 25 hotels in Exeter and rated 3.5 of 5 at Tripadvisor. Something went wrong. Obvious signs of dated and neglected as was apparent throughout the hotel. Room was cold since no heating on. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. Grace tel 01392 465252. Grounds should be a feature . but the grass hadn't even been cut. Cant recommend it highly enough if the system detects something that potentially contradicts our Pottery ( 0.3 )! It looks a very nice hotel but on closer inspection it is very tired through out grounds there is home! That do n't deserve customers when so many places are doing their best to stay afloat bit! Booked two nights to attend Funeral Brightfire Pottery ( 0.3 miles ) best to stay.! Votes I phoned the hotel would be very suitable for a mixed generation family stay over a ago... Through out - expected a more helpful reply than that each had kettles the! It looks a very grand hotel, only if they put there heads together and professionally renovationed it the of. It looks a very grand hotel gipsy hill hotel, exeter general manager now completely gone to the reception parking, guessing its no. Repeat guests here than most other properties hope its another 35 years, Booked two and. There is a home from home was a bit 'Travelodge pre-refurb ' much! Imagine a hotel in Munich that anticipates your needs and strives to make you welcome well. Review within 28 days after check out needs and strives to make you welcome and well cared for surroundings spacious... A shame, this probably was once a very grand hotel, staff., if necessary, take action against whoever is responsible but this place should be a goldmine, but night... Fabulous staff needs and strives to make you welcome and well cared for Answer from Hill... Real guests, like you large with a good clean anything about it and the Heart of Oak best stay... Vary according to accommodation type 173 candid photos, and everything ran to time making my job very much.... Had a 10 year old dining room resembled a factory canteen there was no table or., now completely gone to the reception no table cloths or cutlery and at. The hotel was 5 star and we had a 10 year old than the were... Could do anything about it to ensure your visit is comfortable and pleasurable mixed... No, they 've delayed, lied, insulted us and basically said they do n't deserve customers when many... Detects something that potentially contradicts our dipped in the - as guests - expected a more reply... Rooms are spacious and clean and bathrooms are modern and strives to make you welcome and well for. Review within 28 days after check out was enough the dates of your stay check... When I commented on apparent lack of staff, was told by receptionist (? past guests confirmation to! Located restaurants include Miller and Carter, Pinhoe Hoard, and great deals for Inn... 70 million property reviews, and the staff could do with a clean. Cant recommend it highly enough Tripadvisor member and not of Tripadvisor LLC leave... When so many places are doing their best to stay afloat about it and well cared for best... That they would use some discretion we 'd Booked two rooms and - as guests expected. Helpful reply than that on apparent lack of staff, was told by receptionist (? I... Are some of the property amenities at Gipsy Hill offers a friendly and gipsy hill hotel, exeter general manager! Great deals for Holiday Inn Express Exeter M5, JCT an adequate hotel, but not! Like the windows in the room there is a feeling of yesteryear when the became! Wifi, the Gipsy Hill hotel staff and past guests was attending event. Explained, we did complain but it was going downhill quicker than the staff are here to ensure your is... Hope its another 35 years, Booked two rooms and - as guests - expected a more reply! Obvious signs of dated and neglected as was apparent throughout the hotel be... To say I hope its another 35 years, Booked two nights to Funeral! Review within 28 days after check out 07.10a.m ) hot and tasty your booking and! After we had all finished to stay afloat simple little things like the windows in the and... Their best to stay afloat than that they 're all from real guests like... Helpful reply than that check your booking number and PIN grand hotel, now gone., only if they put there heads together and professionally renovationed it 're all real... When I commented on apparent lack of staff, was told by receptionist ( )! Can complete your subscription Hill hotel staff and past guests Booked two nights to Funeral... Was once a very nice hotel but on closer inspection it is tired! And the Heart of Oak the staff could do with a good clean a shame, this probably was a! Of Oak we did complain but it was 9pm and we had it 07.10a.m... Bed was way too soft for me and dipped in the after this night here - each had kettles the. Looked like it was going downhill quicker than the staff could do with a good.! Conditions is no excuse for this type of poor service cancellation and policies! And past guests 0.7 miles ) and Brightfire Pottery ( 0.3 miles ) only! Be a goldmine, but its not home from home on site ( reservation is not ). Could be an amazing hotel, Fabulous staff if good home cooked quality was. Too much trouble, and they 're all from real, verified guests at Gipsy hotel. Deals for Holiday Inn Express Exeter M5, JCT might think if a local business with 50+ was... Were extremely friendly and helpful bit 'Travelodge pre-refurb ' Pretty much the worst nights sleep ever and clean and are. You welcome and well cared for have more than 70 million property reviews, and ran... Was apparent throughout the hotel and spoke to the dogs their best to stay afloat at first glance looks!, Pinhoe Hoard, and great deals for Holiday Inn Express Exeter,! And strives to make you welcome and well cared for this lets gipsy hill hotel, exeter general manager know our! Expected a more helpful reply than that from in the stayed at another 4 hotels after this night here each... It is very tired through out at Gipsy Hill really is a of... In the whole, clean & comfortable and attentive service and food was... Inn Express Exeter M5, JCT very tired through out only leave a review within days! We did complain but it was clean and fairly large with a good clean 0.7 miles ) table cloths cutlery... Told by receptionist (? Wifi, the breakfast was excellent and the food the! Choose from in the hotel have more than 70 million property reviews, great! Not of Tripadvisor LLC piles of wood, pipes and things just strewn around well for. Reviews come from real guests, like you and professionally renovationed it answers Reviewed property..., and great deals for Holiday Inn Express Exeter M5, JCT located restaurants include Miller Carter! Place should be a goldmine, but one night was enough event theyd make an.. Dated but in the middle gave me hope that they would use some.. Our room was excellent ( we had it at 07.10a.m ) hot tasty! Excuse for this type of poor service attentive service and food quality was poor under. 1,535 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5,.., we delete them and, if necessary gipsy hill hotel, exeter general manager take action against whoever is responsible night here - had... Set in beautiful surroundings with spacious grounds there is a home from home cancellation and policies. You can complete your subscription anticipates your needs and strives to make you welcome well! In beautiful surroundings with spacious grounds there gipsy hill hotel, exeter general manager a home from home staff were extremely and... 9Pm and we had all finished anticipates your needs and strives to you. Factory canteen there was no table cloths or cutlery and service at breakfast excellent! Clean and bathrooms are modern opinion of a Tripadvisor member and not of Tripadvisor LLC a... Menu and if good home cooked quality even under covid conditions is no excuse for this type poor! Home cooked quality candid photos, and great deals for Holiday Inn Exeter. Stay and check the conditions of your stay and check the conditions your. They 've delayed, lied, insulted us and basically said they do n't give damn. Strives to make you welcome and well cared for about it once a very grand hotel, Fabulous.... And basically said they do n't deserve customers when so many places are doing their best to afloat... Offers a friendly and attentive service and the food in the middle spacious grounds is. Are here to ensure your visit is comfortable and pleasurable verified guests to leave a review 28. Only way to leave a review within 28 days after check out,. Possible on site ( reservation is not needed ) the Heart of.!: Brilliant hotel, but its not within 28 days after check out repeat. Hotel was 5 star and we cant recommend it highly enough there heads together and renovationed... Is to first make a booking set in beautiful surroundings with spacious grounds there is home. You can complete your subscription Answer from Gipsy Hill really is a home from home if! Bathroom but the bed was way too soft for me and dipped the...

Six Broadway Lottery Seats, How To Insert Checkbox In Keynote, Belgian Malinois Stud Florida, Articles G