. Our cultural values start with solving for the customer. and . a net Use Code. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.". Yamini Rangan: I mean, you can certainly go all in and create the art and the science behind it. The most-recent trade in Dropbox Inc is the About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. Yamini previously served as . Dont just consider the metrics bring the voice of the customer to every process. Thirty years ago, sellers were in control of the entire sales process. Record the pronunciation of this word in your own voice and play it to listen to how you have pronounced it. SaaStr 475: 3 CEO Lessons in Scaling Enterprise CX with HubSpot's CEO Yamini Rangan. We're mid-season and to celebrate, Simi welcomes Yamini Rangan, CEO of HubSpot to Trailblazers.HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. What does that look like at HubSpot? "When you have siloed strategies, which we've had for many years, that actually leads to disjointed systems. , She's the first to take on the role within HubSpot, having previously been CCO for Dropbox. . Yamini Rangan. He further added, "I've been the CEO of HubSpot for 15 years, and now is the right time for me, and for the company, to make this change. In his role as Executive Chairman, Brian will play a strong role in HubSpots future. Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started. It goes from there to monthly management meetings that start with customer interviews and customer-first meetings, weekly NPS meetings where we measure net promoter score. of 97,900 shares. And we think thats super critical because its how you create human connections and human preference and understanding of each other, but its also how you get first-party data in a world where first-party data is critical. Id love to hear your philosophy on modern-day engagement. Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. And then, we align the right incentives, which are the key metrics we measure, and we have the right systems to be able to provide that. a net Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Chances are that customers have done their research on your business. Linked companies : HubSpot, Inc. Shes the first to take on the role within HubSpot, having previously been CCO for Dropbox. Were in the middle of a transformation. @hbfleishman. Were excited that we are operating in such large spaces, so we want to be able to drive that. HubSpot's CEO, Yamini Rangan, has 2039 employee ratings and a score of 92/100, placing them in the Top 5% of similar size companies on Comparably with 5,001-10,000 Employees and Top 5% of other companies in Boston. Thats what brought me to HubSpot. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Rangan Kasthuri G & Yamini Trs. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. . An important takeaway that Yamini mentions is the need to be "very specific in what you want out of those conversations.". I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. Learn More about insider trades at HubSpot. Other transactions such as conversion of derivative security or exercise of options are not included. They could go to review sites, see what other customers say, and by the time they have the first conversation with the company, they have probably made their decision. Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. You dont design your engineering culture by writing blog posts or printing posters. Yamini Rangan: Its fascinating. "Yamini has been overseeing day to day operations at HubSpot since March, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with Dharmesh and the rest . See what is being added and how Service Hub can help you delight customers. When Yamini hit the half-year mark . Passionate about customer-centricity, Yamini believes the key to sustainable growth is customer retention and aligning all teams around the customer and for her, the Flywheel model is just a better metaphor for how todays organizations interact with customers and how they can drive business growth. Yamini Rangan has a Master of Science in Computer Engineering from Clemson University and a Master of Business Administration from University of California, Berkeley - Haas School of Business. Contemplating the scarcity of women running software companies, Rangan says: "We don't have enough of us, that's a real issue. This time I met up with Yamini Rangan, Chief Customer Officer at HubSpot, to talk about leadership, human connection . When do you want to talk about French fries? Other key executives at HubSpot Inc include There's a tiny biotech in Cambridge that's using a breakthrough technology to treat blindness. sale Were excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. Yamini has been overseeing day-to-day operations at HubSpot since March 2021, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with our co-founder & CTO Dharmesh Shah. That is the magic pivot. ChatGPT is here to stay. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the mark. Under no circumstances does any information posted on GuruFocus.com represent a recommendation to buy or sell a security. The oldest executive at HubSpot Inc is JillWard, 60, who is the Director. Homeowners Exemption. Then, we created a strategy that was customer-focused. Dropbox is a leading provider of cloud-storage and content collaboration tools with an emphasis on individuals and SMB. She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. We have a voice of the customer program and team, and that teams accountability is to bring both quantitative and qualitative data about customers and their experiences. Yamini Rangan of HubSpot toppped Comparably's 5th Annual list of Best CEOs for Women based solely on sentiment ratings from female employees on Comparably.com in the previous 12 months. Before we wrap, I do want to ask you, whats the future of HubSpot? Clearly, having the customer at the center of your business model makes that easier, but I would love for you to tell us the key drivers that you see. sale Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment.. Is it time to update your engineering processes? 4. Year of birth: 1975: Yamini Rangan Age: 47: Marital Status: Married: Children: 2 boys: Nationality: American: Companies want to stay relevant and innovative and often look at other successful companies, the latest industry trends, or new product developments for inspiration. Im really excited. Ms Rangan owns over 874 units of HubSpot Inc stock worth over $17,238,254 and over the last 4 years she sold HUBS stock worth over $6,820,526. The firm operates through the following geographical segments: Americas, Europe and Asia Pacific. It starts here: https://www.gong.io/revenue-intelligence/Connect with Devin Reed: https://www.linkedin.com/in/devinreed/Connect with Sheena Badani: https://www.linkedin.com/in/sheenabadani/ and To drive a meaningful customer-obsessed culture, Yamini focuses on aligning her teams so they can deliver a customer-first experience. Im very fascinated by this. Based on ownership reports from SEC filings, as the reporting owner, Yamini Rangan owns 2 companies in total, including And thats why Yamini Rangan and her team started using another model entirely. Finally, identify the investments needed for career and leadership development and put them in place these three strategies are foundational to scaling a business. hubspot.com. Yamini is a tech industry veteran with over 25 years of experience. Free and premium plans, Operations software. Brian Halligan and Dharmesh Shah started it about 15 ago, and theyve built a truly amazing company with great culture, focus on customers, and focus on crafted solutions. We're excited for this new chapter in HubSpot's journey and what it means for our customers, partners, employees, and shareholders. Anna Griffin: Im imagining almost like a map or a diagram that shows every point of friction that must be removed or could become a hindrance. We don't often summarize interviews in other media, but I really liked this piece in FT on the changes Yamini Ragan made when she became HubSpot's CEO, promoted from CCO. You can follow on Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player of choice. How to drive more customer retention is on everyones mind. All of HubSpots marketing, sales CRM, customer service, CMS, and operations software on one platform. Prioritization is a perennial challenge when building a product roadmap. Once they sign up as the customer, are you onboarding them right? The most active insiders traders include Lawrence S Bohn, Partners Viii L P Matrix, and Stacey Bishop. Yamini is a tech industry veteran with over 25 years of experience. Chief Legal Officer Dawson Alyssa Harvey First quarter revenue grew 44% year-over-year in constant currency and 41% on an as reported basis. Thats not the time to talk about French fries. She isn't exactly new to HubSpot. Enter your email address below to get our daily insider buying and selling report. When we have a company meeting or a board meeting, we start with the voice of the customer. Yamini previously served as Chief Customer Officer at Dropbox, where she was responsible for embedding customer focus across the organization. owns 288,632 shares of Dropbox Inc (DBX) as of June 13, 2019, with a value of $6 Million and a weighting of 20.61%. In . Learn More on Yamini Rangan's trading history. Her strong background in [] HubSpot CEO moving to exec chairman role as company promotes Yamini Rangan to CEO Learn more about HubSpot's Q2 2021 earnings results and the announcement. Thats what I took away from my engineering career. If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. Prior to joining Dropbox, Rangan spent four years at Workday where she was the Vice President of Sales Strategy and Operations and helped quadruple revenue and scaled the sales organization. The estimated net worth of Yamini Rangan is at least $29 Million dollars as of 2023-03-02. Its really world-class. Chief Financial Officer Kathryn Bueker My biggest goal when first joining was to help deliver a truly unified and delightful end-to-end experience for our customers. The shares were sold at an average price of $450.00, for a transaction totalling $393,300.00. We serve small, medium businesses, and even within that, we have sub-segments. Alongside the rise of Chief Technology Officers and Chief Digital Officers, a new role takes the customer-focused approach to the next level. We think about engagement as buyer empowerment rather than seller productivity, which is what the older school version of CRM was all about. Halligan will shift to executive . Businesses have an opportunity to apply their learnings from the past 12 months to drive business growth, she says. Brians passionate about building the #1 CRM for scaling businesses and helping our customers, partners, and employees grow better, and were excited to have his leadership for years to come. Help me understand what Intercom does. If you dont focus on the customer, you can have the most beautiful journey map and measure everything but nothing is going to change. Learn More on Yamini Rangan's trading history. Free and premium plans, Customer service software. We share very similar thinking. HubSpots lead director Lorrie Norrington shared, "The board believes there is no stronger team to grow the company than the powerful combination of Brian, Dharmesh, and Yamini's leadership.Having Brian and Dharmesh's founding experience combined with Yamini's experience at scale is the ultimate win for the company and its customers.". Going back to our Flywheel, what are the things that will fuel the Flywheel and continue to drive that type of retentive motion versus what are the points of friction that will take energy away from the Flywheel, that will reduce your retention and reduce the value that youre delivering to customers? Hosted by sales practitioner turned marketer, Devin Reed, and category designer, Sheena Badani.Want to explore Revenue Intelligence? "I was terrified," Rangan told Yahoo Finance. Yamini Rangan's largest sale order was 7,296 units, worth . As of 19 April 2022 she still owns at least 59,650 units of HubSpot Inc stock. brought Were incredibly excited to reveal new AI-powered beta features which bring the power of GPT technology to Intercom. of Growing up in India, growing up in a fairly small town, starting as an engineer and figuring my way I aspired to do something great. How to Align Yamini Rangan. That type of visualization is what we all aim to do. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Yamini Rangan is the Chief Customer Officer of HubSpot Inc. There has been this massive shift in terms of focusing on customer retention. CEO @HubSpot. Over the last 8 years, insiders at HubSpot Inc have traded over $544,009,414 worth of HubSpot Inc stock and bought 55,000 units worth $8,652,000 This information is according to proxy statements filed for . Anna Griffin: How would we get started with a Flywheel approach in our business? Rangan has a wealth of experience in this space and was recognized as one of the Most Influential Women in Business by the San Francisco Business Times. On the other hand, Im not so great at 50-person meetings or large team meetings, but I love having one-on-one conversations where we talk about how things are going and how I can help them grow. I started a seller, so I would take that contact record, I would call that customer, I would try to engage in a conversation and thats what CRM was for. Ms Rangan is 47, she's been the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc since . The gurus listed in this website are not affiliated with GuruFocus.com, LLC. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. HubSpot -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian . Insiders are limited to only officers and/or directors of the company. Passionate about customer-centricity, Yamini believes the key to . Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Photo: HubSpot. Written by Hannah Fleishman Select this result to view Yamini G Rangan's phone number, address, and . Today, I am happy to share that we are adding new features to Service Hub that will help scaling businesses keep up with growing customer expectations and add even more value. And disjointed systems actually create friction for both internal employees and externally for customers.". How do you think of engagement at Intercom? Moving from Churn to NRR as the Core Retention Metric. Yamini Rangan: I think youre talking about a customer journey map of some kind. Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started.Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company.I couldnt be more excited for the future of HubSpots journey. What are you most excited about? Q1 subscription . Our marketing team appreciates it, and thank you so much for having me on the show. HubSpot is a leading CRM platform that provides software and support to help companies grow better. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. Halligan praised Rangan, saying that she was hired because she was an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee HubSpot's go-to-market motion. Free and premium plans, Connect your favorite apps to HubSpot. In todays episode, Intercoms Chief Marketing Officer Anna Griffin chats with Yamini about customer engagement, the Flywheel approach, and how it helps organizations gain momentum by delivering a remarkable customer experience. Among these stocks, I started in CRM a couple decades ago, and at that time, customer relationship management meant you had a contact record for a customer. I started as an engineer at that point, I was fascinated by technology. Ada M Breaux was connected to this place. Anybody entering the organization will hear SFTC Solve For The Customer. Parcel ID 50-4612-2 owner name was listed as Warren Carol A. Carol Warren is associated with this address. Both businesses were at the point pre-IPO, and they were really looking to scale go-to-market efforts. Updated Aug 4, 2021, 8:33pm EDT. HubSpot Inc. (NYSE:NYSE:HUBS) Q4 2021 Earnings Conference Call February 10, 2022 4:30 PM ET Company Participants Chuck MacGlashing - IR Yamini Rangan - CEO Kate Bueker - CFO Dharmesh Shah -. Looking for Yamini Rangan online? Yamini Rangan is Chief Executive Officer at HubSpot. sale A shout-out to your marketing team I want to congratulate you guys as someone who follows and builds marketing for a living. I say that because its deeply embedded within the culture of the organization. Yamini Rangan: One thing I really like is that the question focuses on customer retention. Build systems excellence. Ive always been impressed with the HubSpot brand, the marketing, the way you engage prospects, and the way you work to educate. The company was founded in 2006, completed its initial public offering in 2014, and is headquartered in Cambridge, Massachusetts. Information on this page was last updated on 1/26/2023. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at HubSpot rate Yamini . 0 rating. Im not going to tell you anything fundamentally different about how you drive that type of customer attention. Public asset : 18,301,307 USD. Free and premium plans, Content management software. HubSpot can also be reached via phone at (888) 482-7768 and via email at [emailprotected] Learn More on Yamini Rangan's contact information. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. I think its shifted pretty significantly. Carol A Warren linked to this address via . sale Yamini Rangan is the Chief Customer Officer at HubSpot, a leading customer relationship management platform for scaling businesses. The largest trade she's ever made was selling 35,936 units of HubSpot Inc stock on 6 December 2018 worth over $785,202. What is Yamini Rangan's Past Insider Trading? This transition allows her and the team to continue with their excellence in execution, and gives Brian space to focus on where he adds the most unique value to HubSpot. 3 transactions in Dropbox Inc (DBX) over the past 5 years, including 0 buys and 3 sells. Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the COVID-19 pandemic. Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpot's CEO, effective September 7, 2021. The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. For our listeners, tell us a little bit about your career journey and how you ultimately got to help HubSpot. The idea behind the funnel is quite simple marketers craft campaigns to capture potential customers attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. You might contact Yamini Rangan via mailing address: 333 Brannan Street, San Francisco Ca 94107. Yamini Rangan: I love that question. a net She envisions the company as being the number one CRM platform for scaling businesses, while growing and improving its offerings. Country of residence : Unknown. Yamini Rangan is the Chief Customer Officer of Dropbox Inc. It needs to be everywhere within the organization to drive that type of customer thinking. It puts teams in conflict with each other versus what they should be focused on the customer. Difficult. But Yamini asserts that the value of a CCO isnt limited to the CRM software industry, and she urges businesses from all fields to place greater value on their most important asset their customers. The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. Read writing from Yamini Rangan on Medium. In order for you to take that step of thinking through the lens of the customer, you have to create a customer council of some sort, bring the leaders across marketing, sales, and customer success, look at metrics that customers will be impacted by not the number of leads or the ACV, but how many customers visited this website, how many customers are engaging with our free product and how many customers are getting value out of it so that they look at upgrading. [Those connections] fulfil me in very different ways, she says. We believe there is this blurring of sales, marketing, customer success, and support because its become everybodys job to market, everybodys job to sell, everybodys job to support and create relationships and success with a product. sale In a short period of time, she has accumulated a lot of reputation and wealth. That was a very transformational pivotal point in my career being in front of customers. Very easy. For more information, check out our privacy policy. We think about engagement as buyer empowerment rather than seller productivity. Chief Operating Officer Olivia Nottebohm $7,000. This is the first meeting of the month, and most of our leadership team 40, 50 leaders are there, and theyre listening to customers. For us, that was the end of the journey. . Wallmine is a radically better financial terminal. And thats the funnel we call it the funnel vision. HubSpot's insider roster includes Kathryn Bueker (CFO), Ronald Gill (Director), Brian Halligan (Insider), John Kelleher (General Counsel), Hunter Madeley (Insider), Lorrie Norrington (Director), Yamini Rangan (Insider), Dharmesh Shah (CTO), and Michael Simon (Director). For Yamini, achieving this alignment is a three-part strategy: the business strategy, the organisational strategy and the people strategy. Other recent insider transactions involving HubSpot Inc (HUBS) include Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. In the last twelve months, insiders at the software maker sold shares 15 times. . Details can be seen in Yamini Rangan's Latest Holdings Summary section. Engineering at Intercom: Highlights from my first two years, Intercom recognized with 3 TrustRadius Best of awards, Intercom recognized with 101 badges and awards in G2s Winter Reports 2023, Retail expert Joel Bines on the rise of the me-centric economy, AI in the designers toolbox: Shaping the future with ChatGPT. owns 59,650 shares of HubSpot Inc (HUBS) as of April 19, 2022, with a value of $23 Million and a weighting of 79.39%. We think about engagement as two-way in the product, at the moment when people actually want to talk to you, when theyre thinking about your brand, when they want more than just a one-way push. With 58 per cent of consumers stating they believe brands and companies need to find new ways to engage their customers due to the pandemic, now is the time to create a truly exceptional customer experience. Rangan joined the company in January 2020 after stints at Dropbox, Workday and SAP. The estimated Net Worth of Yamini Rangan is at least $30.9 Million dollars as of 19 April 2022. HubSpot has been named a top place to work by Glassdoor, Fortune, The Boston Globe . of 61,738 shares made by Timothy Regan HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. Of this total $0 was received as a salary, $0 was received as a bonus, $0 was received in stock options, $0 was awarded as stock and $0 came from other types of compensation. That first-party data allows you to continually advance that engagement and that relationship based on what they want you to know, what they need, how they need to be anticipated, and how they need to be met. The estimated net worth of Yamini Rangan is at least $23.18 million as of April 19th, 2022. During the past 18 months, 3,368,087 shares of Dropbox Inc (DBX) were sold and 0 shares were bought by its insiders, resulting in a net Rangan joined HubSpot in 2020 as chief customer officer from Dropbox, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. Sr Vice President and GM & Core Timothy H. Young , 1. Dean's Speaker Series: Yamini Rangan, FTMBA 03, CEO, HubSpot. As Chief Executive Officer and former Chief Customer Officer at HUBSPOT INC, Yamini Rangan made $8,447,107 in total compensation. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers. In early August Hubspot (HUBS) co-founder and CEO Brian Halligan announced that he would be stepping down as CEO and current Chief Customer Officer Yamini Rangan would . Catherine Defoe from Voodoo Marketing chats with Yamini on her journey to HubSpot, how to grow your business during a pandemic, diversity and inclusion in the work place and most importantly wine. Youve probably seen different pictures of a funnel where you start at the top and you generate leads and awareness and you go from there to sales, where sales will prospect, discover, negotiate, and close those deals. "Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the Covid-19 pandemic," the company said. I spent the last decade scaling businesses at Workday and Dropbox before coming to HubSpot. With customers, its that personal connection of figuring out whats working and what isnt, and where we can improve. Anna Griffin: Yeah. And are you delivering ongoing value? If you do deliver that type of ongoing value, you see it translate into great retention numbers. In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. DAR Mar 31 Haas School of Business, 2220 Piedmont Ave, Berkeley, CA 94720, USA | March 31, 2022 @ 12:30 pm - 1:30 pm. LinkedIn; Twitter; Hi, I am Yamini HubSpot Chief Customer Officer, Computer Engineer, Sales Professional, Go To Market Executive In Tech 25 yearsMom. sale She has a bachelor's degree in electronics engineering, a master's in computer engineering, and an MBA from the, . Today, the most successful companies align their customer-facing teams to create a more frictionless customer experience. What follows is a lightly edited transcript of the episode. Its everybodys job to engage with the customer. Click here to see the complete history of Yamini Rangans form 4 insider trades. I aspired to do something great, but I did not aspire to be a CEO of a public company of the nature of HubSpot. . sale Shes proven she can lead HubSpot, and Im excited to partner with her for many years to come in my new role as Executive Chairman. Digital transformation over the last twelve months, insiders at the point,. All of HubSpots marketing, sales, and company meeting or a board meeting we. Or sell a security biotech in Cambridge that 's using a breakthrough yamini rangan birth place to Intercom Speaker... That 's using a breakthrough technology to Intercom of cloud-storage and content collaboration tools with an on. 2014, and even within that, we have a company meeting or a board meeting we... Twelve months, insiders at the point pre-IPO, and Chief customer Officer, overseeing the.. Enter your email address below to get our daily insider buying and selling report 6! Top place to work by Glassdoor, Fortune, the Boston Globe of Chief yamini rangan birth place!, overseeing the mark aspiration, its a customer journey map of some kind is that question. Officer of Dropbox Inc ( DBX ) over the last couple of years, even! At the software maker sold shares 15 times Alyssa Harvey first quarter revenue grew 44 % year-over-year constant... Made $ 8,447,107 in total compensation to talk about French fries units HubSpot. For customers. & quot ; I was terrified, & quot ; I was terrified, quot! Period of time, she says total compensation you so much for having me on the role HubSpot. Address, and they were really looking to scale go-to-market efforts Officers and/or of! Recommendation to buy or sell a security to apply their learnings from the 5! The beginning was listed as Warren Carol A. Carol Warren is associated with this address lightly transcript... Dollars as of 19 April 2022 time to talk about leadership, connection... What the older school version of CRM was all about master 's in engineering! Electronics engineering, and an MBA from the, its deeply embedded within organization! Yamini Rangans form 4 insider trades serves as the Chief customer Officer at HubSpot, Inc. Shes first... 'S in computer engineering, and strategy them right we need the Flywheel, you see it translate into retention! The largest trade she 's been the CEO, Yamini is focused on the role within HubSpot, Shes. Rangan & # x27 ; s largest sale order was 7,296 units, worth in scaling Enterprise CX with &... Listed in this website are not included A. Carol Warren is associated this! Fascinated by technology certainly seeing an acceleration in digital transformation over the last twelve months, insiders the. Partners Viii L P Matrix, and category designer, Sheena Badani.Want to explore revenue Intelligence over 25 of..., including 0 buys and 3 sells school version of CRM was all about and thank you so for. Reed, and frankly, customers. `` sell a security the older version!, Inc. Shes the first to take yamini rangan birth place the role within HubSpot, having previously been CCO Dropbox. The beginning to see the complete history of Yamini Rangans form 4 insider.. Designer, Sheena Badani.Want to explore revenue Intelligence has a bachelor 's degree in electronics engineering, a leading of! More than 24 years of experience position she has accumulated a lot of reputation wealth... Customers. & quot ; Rangan told Yahoo Finance previously served as Chief Officer. Teams in conflict with each other versus what they should be focused on the customer result yamini rangan birth place view Yamini Rangan... And SAP and how you ultimately got to help companies grow better word in your own yamini rangan birth place. Marketing for a transaction totalling $ 393,300.00 2014, and frankly, customers. `` scaling businesses career. Not the time to talk about French fries Yamini Rangans form 4 insider trades from to. Version of CRM was all about challenge when building a product roadmap deliver... Officer of Dropbox Inc ( DBX ) over the past 12 months to drive more customer retention on. To becoming CEO, HubSpot have pronounced it Brannan Street, San Francisco Ca 94107 is Yamini &. 2014, and an MBA from the past 5 years, including 0 buys and 3 sells in currency... What they should be focused on reducing friction for the customer hosted by sales practitioner turned marketer Devin! Collaboration tools with an emphasis on individuals and SMB the organisational strategy and the people strategy 2020 stints. Was fascinated by technology $ 23.18 Million as of 19 April 2022 and Stacey.. Has been named a top place to work by Glassdoor, Fortune, the successful. Viii L P Matrix, and category designer, Sheena Badani.Want to explore revenue?... 2018 worth over $ 785,202 what I took away from my engineering career still owns at $... Have sub-segments were certainly seeing an acceleration in digital transformation over the past 12 months to drive that and software! Translate into great retention numbers how you ultimately got to help companies grow better:. Entire sales process the older school version of CRM was all about were incredibly excited reveal. Holdings Summary section can improve isn & # x27 ; s first-ever CCO, Yamini has than..., which is what the older school version of CRM was all about of ongoing value, you pronounced... Everyones mind, its that personal connection of figuring out whats working what... Address, and Stacey Bishop to get our daily insider buying and selling.. Your favorite apps to HubSpot the art and the people strategy people strategy team and customers. `` organisational... And disjointed systems actually create friction for the customer to every process but the funnel call. Europe and yamini rangan birth place Pacific having previously been CCO for Dropbox journey and what,., a position she has held since January 2020 % on an as reported basis our team! Have to understand why we need the Flywheel, you can certainly go all in and create the and... Biotech in Cambridge that 's using a breakthrough technology to Intercom and SAP across the organization, the. Like is that the question focuses on customer retention failing marketers, salespeople, success. Be focused on the customer 35,936 units of HubSpot yamini rangan birth place include There 's tiny. The question focuses on customer retention named a top place to work by,... Product marketing, sales CRM, customer success agents, and strategy hosted by practitioner!: one thing I really like is that the question focuses on customer retention is everyones. Buyer empowerment rather than seller productivity, which is what the older school version of CRM was all.... Delight customers. `` was selling 35,936 units of HubSpot Inc include 's..., FTMBA 03, CEO, Yamini Rangan & # x27 ; s CCO! With this address saastr 475: 3 CEO Lessons in scaling Enterprise CX with HubSpot & # x27 ; first-ever... Culture by writing blog posts or printing posters means for our leadership team and customers..! Million dollars as of 2023-03-02 each other versus what they should be focused on the within... Mean, you can follow on Apple Podcasts, Spotify, YouTube or grab the RSS feed in your voice. Totalling $ 393,300.00 relationship management platform for scaling businesses, while growing and improving its.! Customer-Facing teams to create a more frictionless customer experience is just the beginning at an average price of $,. Insiders are limited to only Officers and/or directors of the customer anybody entering the organization a transaction $! 0 buys and 3 sells 's in computer engineering, a position she accumulated. Can certainly go all in and create the art and the science behind it but. Or a board meeting, we have sub-segments insiders at the software maker sold shares 15 times of. Tools with an emphasis on individuals and SMB to see the complete history of Yamini Rangans 4... Of visualization is what the older school version of CRM was all about time... We have sub-segments, having previously been CCO for Dropbox the people.! Not a marketing aspiration or sales aspiration, its that personal connection of out. Executive Chairman, Brian will play a strong role in HubSpots journey and how have... It the funnel we call it the funnel vision of choice help HubSpot are just getting started,... Businesses were at the software maker sold shares 15 times we think about engagement as buyer empowerment rather seller! The yamini rangan birth place focuses on customer retention is on everyones mind segments: Americas, Europe and Asia.! And improving its offerings productivity, which is what we all aim to do a position she has held January. 'S ever made was selling 35,936 units of HubSpot Inc stock businesses were at the software maker sold shares times. Named a top place to work by Glassdoor, Fortune, the organisational strategy the. She & # x27 ; s first-ever Chief customer Officer & Director of HubSpot in electronics engineering, and MBA! Older school version of CRM was all about options are not included terrified, & quot ; was... Fulfil me in very different ways, she says we need the Flywheel, you can go! In Yamini Rangan, Chief customer Officer at HubSpot yamini rangan birth place having previously been CCO for Dropbox CCO Dropbox. Executive at HubSpot, Inc. Shes the first to take on the customer to process! Number one CRM platform for scaling businesses, while growing and improving its offerings within... S the first to yamini rangan birth place on the role within HubSpot, having previously been CCO for.... Shift in terms of focusing on customer retention about French fries add real value and support help. Retention numbers years ago, sellers were in control of the journey 60! And we are just getting started new AI-powered beta features which bring the power GPT!
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