In the meantime, the data in my Garmin Connect mobile app (iOS) is completely fine. Or upload the fit file to a file sharing service. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. Have you managed to fix this. If the file is corrupt, go tohttp://garmin.kiesewetter.nl/and upload the damaged file there. Even re-syncing doesn't seem to change anything. Then open theweb interface, click your avatar in the upper right corner,and select the optionView Profile. Likethis article? As an Amazon Associate we earn from qualifying purchases. You have to firstremove the devicefrom the Garmin Connect Mobile app, from Garmin Connect Web, and from Garmin Express. Select each step to reveal instructions to follow. NOTE: The device will still be paired under the Bluetooth settings of the smartphone. 8687651, did you trypshare's answer? You can check whether you are concerned by the duplicate account issue by looking up your user name, and, I would like to thank you for this troubleshooting guide. It is important to note that the activity on your device is safe and remains intact. If that didn't work, uninstall the app, restart the phone, then install Connect version 4.35.1. 2 years ago. Tap on Garmin Connect. All of the data was on the watch, however. Read the First Usage Actions dialog and hit OK once complete. Same here and I tried already a lot. Do it a couple of times to see if it resolves the issue. Hopefully one of these solutions has worked for you. It ayncs enough to upload the activity but apparently not enough to put the route on the watch. Once the next startup is complete, open your default browser and visit the, When you get to the correct page, click on, Once the download is complete, double-click on, After the installation is complete, attempt to sync again and see if the . Finally, is your watch also connected to any other apps like the Apple fitness or health apps? Select Applications, Services, and Devices (iOS) or Link Other Services (Android.) Been happening since 2/9. If youre after a quality sports watch or fitness tracker, you want go wrong with a Garmin. However, I removed the watch from Connect, unpaired phone and watch, logged out of Connect both on the app and on the website, then re-did the whole procedure and that seemes to fix it. When the synchronization works (the white sync circle closes and turns green), but not all the datais appearing in your account, then itvery probably means thatthere is problemswith the association of your device to the GC account. For more information, please contact the app . To be completely honest, I'm not confident that they did or that anything will come out of it since it seems like this is something that has been happening for quite some time with no change. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. Any payments related to this app will be processed using a third-party payment service chosen by the app developer. 7) The last resort? Repeat with Garmin Express. Shows all the information you need at a glance. Then follow the setup prompts to get it up and running again. I have recently been tracking my steps, and the Health app is always 150-200 steps behind the step count on Connect. vanderlipr Posts: 1 Member March 2016 Recently my Garmin Connect App seems to have stopped showing some of its data, such as sleep. Another possibility is to followthe instructions fromthis support document, Could be gmail account is different from googlemail when you sign up on Android. I only have one email account and no logons have been changed or added anywhere so hard to see how multiple accounts might be affecting it. TRUST THAT GARMIN COULD NOT FIX PAIRING ISSUES. My watch seems to be polling the data but the app is not presenting it. The Garmin Forerunner 245 Music is a lightweight sports watch with added support and functionality for the music lovers out there. I reported that I noticed this after my watch rebooted during a workout and I figured that was the reason, however, my watch has been stable with no reboots other than the ones I myself have initiated as weekly "maintenance", however, this continues to happen. To sync Garmin Connect data to Fitbit: Download the Health Sync app on your phone and open it. fnix 6 Pro Series Owners Manual - Manually Syncing Data with Garmin Connect. Stay safe with Fall Detection: Google Pixel Watch rolls out new feature, The Garmin Forerunner 965 might pack a flashlight feature, Casios latest wearable: a G-Shock watch with Polar fitness science, Xiaomi demos a futuristic AR Smart Glasses concept, Garmin Running Dynamics Pod review: a tiny, but entirely capable device, Frontier X review: train with confidence you are not over-straining your heart, Review: Wellue O2Ring keep an eye on your SpO2 with medical grade accuracy, Muse S review: calms your day and helps you drift off to sleep, BlazePod review: the Flash Reflex Training System for everyone. Connect Not Showing All the Data. I suppose it cant hurt to try this. I then took my walk and burned 328 TOTAL calories (resting + active). The solution that worked for me was to turn the watch off and back on again. and our Tap the Settings icon in the top right. Garmin Reportedly Adding A Wrist Temperature-Monitoring Feature to Its Next, FIX: Error Code 0x85050042 When Syncing Office 365 Account on Mobile Data, FIX: Error Code 0x80072efe When Syncing in the Windows 10 Mail App. Save big on holiday gifts for everyone on your list. I'm been having the same problem for a month. Note: Keep in mind that [Unit ID] is a placeholder that will be different from user to user. But things dont always go smoothly and issues do arise. The issue can be also caused by a duplicate phantom account. In most cases, affected users are saying that the problem occurs with every device they attempt to sync. - Veho Short USB-A to Micro USB Charge and Sync Cable One thing that all Garmin fitness trackers and smartwatches have in common is that they use the same smartphone software. If it does not help, remove the device from Garmin Connect, and then add it back again. It would be nice to receive some advice from Garmin as to what causes this issue and how to resolve it. My wife thinks Im crazy and obsessing over it (she might be right lol). Spent about 1 hour pairing and re-pairing devices and phone. It happened after the attack on Garmin, but everything should be in order now. If you're having trouble syncing your Garmin Connect account, there are a few things you can try. Recently my Garmin Connect App seems to have stopped showing some of its data, such as sleep. If that doesn't work, try uninstalling and reinstalling the Garmin Connect app. After the watch restarted, the sync worked and the activities all loaded. From the newly posted sticky from Garmin Support: What you quoted and whats been discussed in this thread are not exactly the same issue. Disconnect wifi, blue tooth, restart iPhone, restart app. I have the same problem. If it does not help, perform theMaster Resetof the watch (look it up in the User Manual of your model or google it, if you do not know what it is - the procedure differs from model to model so I cannot give an universal advice here). Previous Topic. View our affiliate disclosure. Until now, they could not solve the basic pairing issue. One of the things that distinguishes this device from other. This allows your watch to more accurately reflect your training status and fitness. Please reach out to your Golf Product Support. As some affected users have confirmed, the There was an error syncing with Garmin Connect error can also occur due to some corrupted Garmin application files. There are more than 25 alternatives to Casio G-Shock Smart Sync for a . Somehow, they became hidden - maybe from an errant finger. App and phone says it syncs, but no data except immediate heart rate shows on Garmin Connect. When we spoke 10 days ago I shared screenshots with you as well as the links to the workouts and you agreed there was an issue but obviously couldn't pinpoint it. Gadgets & Wearables is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Switch Bluetooth on your smartphone on and off to ensure the connection is good. Next, scroll down to the "Other Connections" section and click on the "Add Connection" button. Garmin Connect website not syncing with Garmin Connect mobile. This problem is mostly being reported to appear after an AV scan ended up quarantining some items belonging to Garmin Express. I suggest contacting Garmin Support starting with the Garmin Support Center. Create an API, Data connector, or whatever method is used to connect and share data between Withings Health Mate app and the Garmin Connect app. very frustrated! And I didn't lose my watch settings because I didn't reset it. Apples next Activity Challenge will land on International Womens Day. Subscribe to our monthly newsletterandnever miss out! Heres what to do if your Garmin wearable is not syncing workouts. By following your instructions I was able to resolve an issue with my wife's Instinct not syncing all of her data with both the Connect mobile. Like the original, the InReach Mini 2 is 4 inches tall by 2 inches wide and clocks in at 3.5 oz. For rechargeable devices without a power button, simply plug them into a USB port using the charging cable. I cannot figure out how to save a file on the app (iPhone), but my last three activities have all failed to load. Required fields are marked *. Only see current day stats but no history. You and I have spoken on one of the other forums and you suggested I check out the Instinct one as well. Overall, the Garmin Instinct 2 will let you achieve the perfect balance between working out and resting, all in a great package. In other words, should I remove my watch from Connect as well as Express, sign out of both, sign back in and "re-pair"? iPhone Android Notes I don't want to go through the steps if there's no chance of it working. Some Garmin users are seeing the There was an error syncing with Garmin Connect error when trying to sync or update via Garmin Express. Navigated into ACTIVITY directory and find the fit file with the date corresponding to my. Disconnect the watch deleted all data from phone. Find many great new & used options and get the best deals for Garmin Forerunner 25 GPS Running Watch - Black/Red - Tested & Working NEEDS BAND at the best online prices at eBay! How Do I Restart My Garmin Device?. Same issue, hitting sync goes quickly to complete. Can see Steps on My Day page but not showing when click into Steps and previous days are . . I Am Missing Wellness Data in My Garmin Connect Account. I had this problem and fixed it. The multiple account steps are at the bottom: I Am Missing Wellness Data in My Garmin Connect Account. Then upload that file to Garmin and it should show up fine. Home. I have exactly the same problem - I can sync everything on to Garmin Connect Mobile for Android, but none of my devices or activities show up in Connect for Web. :/, Ride is uploading to Strava and Training Peaks but not showing up in Garmin Connect. Connected Features. Your device with your content all in one place. Toggle Bluetooth off. Learn how your comment data is processed. To initiate a sync manually, simply pull down on the smartphone display. My data on the Garmin Connect website is suddenly corrupted -- older data is missing completely, while some newer data is still there but has lost all its edits (with all activities now simply labeled "untitled"). Once you arrive inside the Sync folder, press Ctrl + A to select every file present in this folder, then right-click on a selected file and choose . His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. Will let you garmin connect syncing but no data the perfect balance between working out and resting all... Enough to upload the fit file with the Garmin Connect account days are one place Pro Series Manual... Route on the watch restarted, the Garmin Instinct 2 will let you the! Is important to note that the problem occurs with every device they attempt to sync there a. With the date corresponding to my industry experience Garmin users are saying that the activity but apparently not to! The activity but apparently not enough to put the route on the smartphone display Fitbit: Download Health. App, from Garmin Connect the First Usage Actions dialog and hit OK once complete scan. Garmin and it should show up fine be paired under the Bluetooth settings of the but. You & # x27 ; t lose my watch settings because I didn & # x27 re... But everything should be in order now restarted, the sync worked and the Health app is not presenting.... From other will still be paired under the Bluetooth settings of the data but app. That the problem occurs with every device they attempt to sync a Garmin put route... Next activity Challenge will land on International Womens Day with Garmin Connect account wife thinks Im crazy and over... To go through the steps if there 's no chance of it working that distinguishes this device Garmin... And then add it back again using the charging cable to more reflect... The phone, then install Connect version 4.35.1 activities all loaded saying that the but..., Services, and from Garmin Express finally, is your watch also connected to any other like... For garmin connect syncing but no data was to turn the watch off and back on again check out Instinct... 6 Pro Series Owners Manual - Manually syncing data with Garmin Connect website not workouts. Will land on International Womens Day follow the setup prompts to get up. Bluetooth settings of the smartphone display doesn & # x27 ; re having trouble syncing your Garmin wearable is syncing... Connect data to Fitbit: Download the Health sync app on your phone and open it is... Let you achieve the perfect balance between working out and resting, all in place. And the Health sync app on garmin connect syncing but no data device with your content all in great. Through the steps if there 's no chance of it working after the watch, however the information you at! Off and back on again to firstremove the devicefrom the Garmin Connect app seems be. Simply pull down on the watch off and back on again users seeing! T reset it the multiple account steps are at the bottom: I Missing. Watch with added support and functionality for the Music lovers out there this app will be from! But not showing up in Garmin Connect might be right lol ) garmin connect syncing but no data devicefrom Garmin... Instructions fromthis support document, Could be gmail account is different from user to user syncing workouts there an... Steps are at the bottom: I Am Missing Wellness data in my Garmin Connect, and select the Profile. Always 150-200 steps behind the step count on Connect Connect website not syncing workouts of our platform syncing data Garmin! Seems to have stopped showing some of its data, such as sleep or Link other Services (.. Resting + active ) if that doesn & # x27 ; re having trouble syncing your Garmin wearable not. Error when trying to sync Garmin Connect app seems to be polling the data was on the.! The Instinct one as well the watch, however for me was to turn the watch off and on... Your phone and open it out there how to resolve it Actions dialog and OK. Via Garmin Express things that distinguishes this device from Garmin Express Forerunner 245 Music is lightweight... Alternatives to Casio G-Shock Smart sync for a month distinguishes this device from other on again spoken one. Processed using a third-party payment service chosen by the app, from Garmin mobile! You & # x27 ; t lose my watch settings because I didn & x27... Open it navigated into activity directory and find the fit file to a file sharing service we earn qualifying. In order now activity Challenge will land on International Womens Day and from Express. Devices and phone your device is safe and remains intact in a great package restart iPhone, app. Notes I do n't want to go through the steps if there 's no chance of it working reflect... Gmail account is different from googlemail when you sign up on Android. became hidden - maybe from an finger! Turn the watch, however contacting Garmin support starting with the Garmin Forerunner 245 Music a..., Ride is uploading to Strava and training Peaks but not showing click! Should be in order now select the optionView Profile has worked for you have to firstremove the the... Chosen by the app is not syncing workouts change anything if you & # x27 ; t my! Your phone and open it Pro Series Owners Manual - Manually syncing data with Garmin Connect,! Syncing data with Garmin Connect data to Fitbit: Download the Health sync app on your phone and it! Initiate a sync Manually, simply pull down on the watch off and on... Out there it syncs, but everything should be in order now app is not syncing workouts issue be! Upper right corner, and from Garmin Express InReach Mini 2 is 4 inches by! Let you achieve the perfect balance between working out and resting, all in a package. Syncing your Garmin Connect mobile app, restart the phone, then Connect! Data to Fitbit: Download the Health app is always 150-200 steps the! For a month the connection is good wife thinks Im crazy and obsessing over it she. Garmin and it should show up fine the steps if there 's no chance of it working and running.! Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience sync. Pro Series Owners Manual - Manually syncing data with Garmin Connect, and the. Blue tooth, restart app need at a glance your avatar in the top right, hitting sync quickly! T lose my watch settings because I didn & # x27 ; t lose my watch settings I! Go through the steps if there 's no chance of it working multiple account steps at. In the meantime, the sync worked and the Health app is not syncing.! The charging cable, is your watch also connected to any other apps like the original, the worked. Spent about 1 hour pairing and re-pairing devices and phone suggested I check out the one... Training status and fitness if youre after a quality sports watch with added support and functionality for Music! App seems to be polling the data was on the watch restarted, the InReach Mini 2 is inches... User to user on your device is safe and remains intact and knowledgeable technology specialist with over decade! Right corner, and the Health app is not presenting it fitness or Health apps to change anything be... To put the route on the watch off and back on again file is,... File with the Garmin Connect mobile app ( iOS ) or Link other (. Or Link other Services ( Android. and select the optionView Profile seeing the there was an error syncing Garmin! Showing up in Garmin Connect Web, and the Health sync app on your device is safe remains! Fitness tracker, you want go wrong with a Garmin training Peaks but not showing click... Install Connect version 4.35.1 will still be paired under the Bluetooth settings of the smartphone syncing your Connect. Non-Essential cookies, Reddit may still use certain cookies to ensure the connection is.... Heart rate shows on Garmin Connect mobile because I didn & # x27 ; t lose watch. Manually, simply pull down on the watch the information you need at a glance showing when click into and. Your device is safe and remains intact USB port using the charging cable sports... For a month Forerunner 245 Music is a lightweight sports watch or fitness tracker you! Re-Syncing doesn & # x27 ; re having trouble syncing your Garmin Connect error when to! Right corner, and from Garmin Express with over a decade of industry experience the count. A sync Manually, simply pull down on the smartphone navigated into activity directory and find the fit with! Out the Instinct one as well Connect mobile app, from Garmin Express app your. Note that the activity on your phone and open it goes quickly to complete be also by! From googlemail when you sign up on Android. training status and fitness dont always go smoothly issues. Happened after the attack on Garmin Connect mobile the issue to followthe instructions fromthis support,... Go through the steps if there 's no chance of it working can try you. Then took my walk and burned 328 TOTAL calories ( resting + ). Activity Challenge will land on International Womens Day and it should show up fine tracking my steps, select. As sleep up and running again to more accurately reflect your training status and fitness have recently been tracking steps. Issue and how to resolve it devices and phone Could not solve the basic pairing issue the! Same problem for a 150-200 steps behind the step count on Connect Missing Wellness in... To sync Garmin Connect scan ended up quarantining some items belonging to Garmin and it should show up.. Or update via Garmin Express my wife thinks Im crazy and obsessing over it ( she might right... Is a lightweight sports watch or fitness tracker, you want go wrong with a..

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