I have assumed that my loans were federally backed. I do not live in Florida but would like to be recognized. I still have an open account with them. I am 62, still working although not in good physical health and still owe over $20,000 on school loans. https://topclassactions.com/wp-admin/admin-ajax.php. v. Nelnet, Inc. et al. I didnt know until 5 or 6 years ago that Nelnet now had the loans as we have moved so often. I, too, have loans at Nelnet -been paying for decades with some deferment periods peppered in. I found this out during Covid too, all this time I had been misled. Based in Lincoln, Nebraska, with offices around the globe, we're 8,500+ associates working together to serve our communities and make . Every phone call the department of education was referenced, I have always believed that Nelnet was federally backed. I found out my loans were not federal when I inquired about the COVID-19 relief. I dont know how they aquired my loan. I did not know nelnet was not a federal student loan company. Sort. There is no way I will ever be able to pay it off. I cant believe this. What does this mean for us? Misrepresentation and lies. I too am victim of Nelnet deceit and finding they dont have the adequate documents to support their collection efforts. I have never made any payments on the loans due to financial hardship. They say I have 13 years left to pay! I didnt recertify my income because I wanted to pay on my loans and I didnt exit the program because the service agent told me I could only enter the program once and once I was out I couldnt get help from it in the future. This agent wanted the exact web address I was at so they could see it. I was hoping that I could use the time granted in the C.A.R.E.S. Learn more about the cookies we use. I did not know Nelnet was not a Federal Student loan provider. To assist consumers in combatting the widespread misreporting, the FCRA provides consumers with a right to dispute inaccurate items on credit reports but the system is flawed. I have a student loan through nelnet for my son that I was told it would be in his name and it turned out it was a parent loan and Ive made monthly payments but the dept of education has taken my sons federal refund from him saying nelnet hasnt reported his payments, My son has Nelnet student loans I would like more information on this class action lawsuit I believe he has been missed lead. Payments during covid, I have loans through Nelnet for a school over 70k that was consolidated and they lied to me about what I qualified for regarding assistance knowing that the school was sued by the federal trade commission, I had a loan taken out that I knew about! They were Federal Direct loans. 4.54%. 2022. Yes Ive been going through a lot with no net for years and they have been harassing me and making me believe that they were Federal Way loans but I did get a email from Biden saying that I was in the program that started in 2022 for student forgiveness and they still build a call to me and saying that no I dont qualify thats Nelnet still sending me papers and calling me I dont know whats what I need help thank you, I am typing my response instead of talking into my phone nelnet have been contacting me over 25 years they said I did not qualify for student forgiveness. I found out a few days ago that my student loans are no longer federal loans. I too have Nelnet student loans and didnt realize they were not considered Federal when the covid hit, Add my name please and email with next steps. For instance, Wells Fargo exited the student loan business in 2021, and all existing loans were transferred to Firstmark Services. I recently got my tax document and it said I had only paid them 1.400 dollars in interest for 2020 yet Nelnet says the interest compounds daily, and I am paying it monthly. I too have a student loan with Nelnet. Please add me to this list. Firstmark also provides servicing for Brazos Loans originated through this website. I also have been misled & have struggled with understanding the discrepancies between Nelnet and federal student loans. Not at all. I thought all Stafford loans are federal loans so how can I have Stafford loans that NelNet says are private? So while I didnt have to make any payments like most people due to covid 19, my loan was still accruing interest. I thought my Nelnet loans qualified for student loan forgiveness. Due to a debilitating medical issue. I owe like 8500 but I still cant pay on my disability. Nelnet account holder didnt know it wasnt affiliated with Fed Loan/federally backed loan ($780 pp loan a.month) until this last year, when Cares didnt apply.. infact my $151 payment is going up to $449 Case No. Box 2977, Omaha, NE 68103-2977 I struggled so hard to get through these layers of bad information and advice that I should never have been in and now I do not qualify for federal assistance on federal stafford loans that I had no idea were owned by Nelnet. of ED/Nelnet. We cannot afford these payments. They sure made it sound they were with the US Dept of Education & I didnt know it was a private loan until the pandemic! I appreciate any help that I can get! Please keep me posted! I was always under the impression these were Federal Based loans considering when I started school at MSB (which now has been sued and shut down) I was led to believe I was taking out Federal Loans and not private loans for many years now. I realize the difference now that I dont have the same Covid protection as the government backed loans. had no idea this was not a federally held student loan until Covid. Reviews and never will. Thank you! Is there away I can get it canceled. Calling them with police records and all and they still will not remove this loan from my credit. 1:19-CV-06925 | 2019-10-21. I dont even remember if it was with Great Lakes or Nelnet, but I was told to go into that deferment I had to go delinquent for one month. See #13 . I also have a student loan with Nelnet, I didnt know I could not find employment for the field I was studying with a back ground of mine until I was almost finished with school. I had it with this Student Loan servicer and if anything I want to sue them by being a part of this class action suit. All my loans were federal I thought. Box 2977, Omaha, NE 68103-2977. I commented on here last month and its becoming more and more apparent that there are many people with similar issues, as well as other issues, with Nelnet in many states outside of FL. Shouldnt we have to fill out an application and order for our loan to be transferred to a private company? Please include me in the class action/. Nelnet is saying I can transfer to a direct federal consolidation for free and may be eligible for interest repayments for the Covid years. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. 1:19-CV-07373 | 2019-11-07, U.S. District Courts | Civil Right | I will do what is need to get this taken care of, I am a student borrower of nelnet over 21 years. Either something is going to be done about how we were scammed or its not. Big banks.To be clear I have paid thousands over the years 6 years from retirement with this monkey on my neck. I too am victim of Nelnet deceit and finding they dont have the adequate documents to support their collection efforts. Count me in!! I called Nelnet, they told me that my loan was not backed by the federal government so the deferment was not automatic, I had to request it, so I did. Defendant Nelnet Education Loan Funding, Inc. (Nelnet) was directed (at the hearing) to refile the attorney appearances, Motion to Dismiss, and Memorandum in Support under case 22-cv-5545 by 11/18/2022 (and on review of the docket after today's hearing, Nelnet has done so). At least thats what I was lead to believe. I too am just finding out that this loan from Nelnet was NOT a US Dept of Education loan. I would like to join and be updated about this situation. Then the Dept of education told me I still cannot get the loans forgiven because I must start over with making so many payments before I can receive the loan forgiveness. I have inquired about this multiple times with very discouraging responses basically telling me there is nothing in an do. I submitted my TEPSLF paperwork again 11/2021 to studentaid.gov, which their rep. confirmed as being received 01/2022 but nothing was done with that paperwork and no counts updated or even showed. So here I sit with 3 loans in default and 1 not and the DOE way of setting up your repayment without them taking your taxes is insane. I have 80,000$ in loan to a Nelnet. I wanted to figure out why my credit scores are being impacted during the pandemic because interest keeps increasing on all my student loans that I thought were on a freeze since Biden. I'm Wes, a marketing leader, advisor, and investor with 10+ years of experience driving growth for B2B technology businesses. 40. Anyway, if its possible for New Yorkers to get together and join this class act please sign me up. The total borrowed was around $65K. Something went wrong it says. How to contact Firstmark Services. I was a single mom with 2 kids working part-time at 10$ an hour and going to school. I wont take their relief either that I was told of today. They were quite happy to tell me that my loan does not qualify for the 0% interest rate due to the fact that its a federal consolidated loan not a direct consolidated loan. Add me please, I had the loan before as well. I dont know what to do about this and need help. Now how hard could it possibly be for the very agents of Nelnet to find the correct information that they own these loans? Need loan forgiveness since they are private. I have a Nelnet loan that enforces itself as a federally financed servicer and will never come off my credit report. I used retirement savings to get rid of these payments to Nelnet. Im still being charged 6.80% interest and almost was considered late on my 1st payment which would have hurt my credit score. Switched over about a year ago. Add me to the class action too. I have Nelnet loans and Im not understanding why it is so high? But I couldnt talk to agents at the same time as I was online. Im done. Meanwhile, a once minor loan from 2001 has not decreased one bit in spite of my paying more than minimum every month. Ive only ever taken out federal loans. Account D. I did an income driven repayment with Pioneer credit recovery twice, the latest in 2019. They should be sued on so many issues! I was left feeling confused. Overall, the alleged conspiracy "disrupted the . How are they able to do this? I thought my parent loan was a federal loan. This consent form is eligible for filing only if executed by all parties. Organizing for class action lawsuit against Firstmark Services and petitions against the company. Same here! I thought nelnet was a federal loan too. It just ended in March and there is absolutely no way that I can pay the ridiculous amount that they want for a payment every month. Nelnet applied all of that payment to one of the loans and let the other one continue to accrue interest. I WOULD LIKE TO BE INCLUDED IN THE LAW SUIT. They lured us by offering a lower interest rate but when it came time they said we didnt opt into their automatic alert and we were not eligible. I have Nelnet. This lowered my credit score 120 points. When did this change with Nelnet? This was brought to my attention during Covid when accounts beginning with an E were getting a form of relief. I dont mind paying what I owe, but the amt that I am asked to pay each month is above what I can afford. Now they tell me my loans do not qualify. How is it legal for any student loan servicer to own the very student loans it is servicing? It has cost me thousands and thousands in interest. I even bought my first modest home to escape soaring rent rates. I want to join this lawsuit. I can only imagine how much they have stolen from everyone who had them as a loan servicer. Untrue. I told her that I was given the wrong information in the past, that I had contacted Great Lakes who said they didnt own my loans, and asked her to pass me to the next person who would have higher clearance if she didnt have better information. Ive paid thousands and thousands with no end in sight. It wasnt nelnet not dept of ed. I have been on income based since it came out and now even though I made less the past 2 years they say that I do not qualify. How was I to know that they were scamming me out of something I earned?! I am a service connected veteran who recently began receiving ssdi. I did the IBR on the government site any they ignore the submitted financial docs. Im am in the same boat, instead of owing one payment to Nelnet, I owe several monthly, each the size of car payments. In a refinance, the new lender pays off the old debt, and the borrower repays the new lender according to a new loan contract. I have NelNet loans and theyve mislead us for years with the very same claim and only recently found out that our loans are private when we were told they were Federal. I was speaking with a girl names Asia she told me about the IDR plan and also told me i could get the amout i would eventually owe and pay it then to pay it off. Please help. This case has been related and consolidated with case 22-cv-5602. Ive been arguing with these people for 3 months and have saved the emails and documents if the transfer of this loan and the amounts due. How did my federal loan become private? I had to call them at least four times before they agreed to apply the payment to both loans in order to pay them both off with no more accrual of intertest (only after accruing over $2,000.00 in additional interest). I was also told that they would be forgiven after 25 years. ), it was consolidated and serviced by Great Lakes then I received a letter saying my loan turned over to Nelnet a few years ago. Why do I have to get somewhat verbally abusive to get accurate information and help? 2:22-CV-01420 | 2022-11-29, U.S. District Courts | Finance | I am about to get my attorney friend to file a class action lawsuit against nelnet in Missouri. Plaintiff is directed to refile her Response in case 22-cv-5545 by 11/29/2022. The plaintiff points to a specific voicemail left in April. I have Also fell victim to believing my loans were backed by the federal government to find out that nelnet misled me back around 2006 into a private loan backed by the federal government that I literally have paid nothing but interest and have not been eligible for any of the covid relief or help. Arlet Dale says: October 7, 2022 at 4:00 am. I have sent everything I have in terms of legal docs from SSD and the disability judge. She allegedly financed her tuition through Nelnet, eventually earning her Juris Doctor degree from the, in the U.S., according to the Student Borrower Protection Center. Please add me as well. A borrower, whose account was paid in full, filed a complaint with the BBB stating, "I have contacted Firstmark every 2-3 business days since the college paid off the balance and I am continually told they are working on closing the account. I too have to tried to defer and also ask student loan forgiveness as I dont even work a job pertaining to my degree, as it didnt pay enough to be a LVT under a veterinarian and also pay the loan amounts back. Thats news to me!! Yup going thru the same nonsense. I was not informed of this consequence. NelNet considers the federal consolidation a D loan and therefore do not qualify for CARES Act deferred interest or forgiveness. It seems as if the decision for the forgiveness is going to happen and your account is being transferred over so that you will continue to pay the loan, especially if youre halfway decent in your amount. Its been so long I dont even know anymore. They deceived and took advantage of him and millions of other people. Ive had great Sallie Mae,great lakes, assidium, Navient, and Nelnet all try to handle my loans. Selecting a 20-year loan will result in a higher interest rate, but monthly payments will be far more manageable, and borrowers always have the option of paying extra or refinancing again. The interest is ridiculous and not sure if its fair. Which I obtained through a predatory University. Count me in to this suit. They dont give you an option. I never realized it was a private loan until I kept gaining interest on the loans, even after the government stopped the interest and payments due to Covid. I wouldnt be surprised if Nelnet is in the middle of changing their name & pulling some wool out their butts in order to save face & collect peoples money in the future. Yes, we're a student loan servicing company - but we're much more than that. My loan started with a D. I also have Nelnet student loans. Nelnet representatives went on to explain to the plaintiff why these loans do not fall under CARES Act provisions. This is deception at its finest. If there is a class action suit? I thought I had federal loans and after I completed forms for loan forgiveness, Nelnet said I didnt qualify because they were private loans?! I have had a similar experience! Is that not correct? Add me too. I got a good paying job in 2018. Im so confused. The agent told me my loans were owned by Ascendia GLHEC. How do I join the class action lawsuit? I have a Nelnet student Loan account as well. I would like to be included in the lawsuit also. Very dishonest company. I am so upset single mom of 4 struggling with these loans and lies. Like many here I am also found this out during covid. One other issue I was extremely frustrated with is a clause on the Nelnet website I came across that said I could request to ungroup my student loans this winter 2020. When the TEPSLF was announced, I submitted the forms and certified my employment but nothing happened, no payment counts ever occurred, even though Nelnet had my payments to them on record and they also had my payments from ACS on record. And not to mention criminal! What can I do? After transferring my loans to Fed Loan my balances immediately started to go down. I have been paying for 18 years due to a deferment all my payments all go to interest none to principal, this will never end I feel like Im paying to a loan shark. I do not hold loans with nenet but I too have been their victim. When I called to inquire about the forgiveness program, I was told I was not eligible because my loans were not DOE wth. Been told its backed by the Department of Education. I really would like an attorney to contact me, I also am a victim of their predatory lending in which in fact I paid my loans they were taking my income taxes and I asked my current educators to not use them and they subsequently ended up in their hands. When I tried to get a reduction in payments because I was at the time only working part time for health issues they told me because I was married I HAD TO USE my husbands income because we live together Now its just in forbearance collecting all kinds of interest. Since they received them, they have almost double due to interest. Now we find out they are not federally backed when they lead us to believe that all along. My loans are from University of New Mexico. Box 2977, Omaha, NE 68103-2977. I have 2 Nelnet loans. This website is Firstmark's web-based loan origination platform. Im not saying they shouldnt own debts, but they shouldnt be able to service their own product. It used to be illegal and called it usury, but I guess banks found a loophole. Why is this public record being published online? First they put me on a standard plan then after several phone calls and arguments they finally put me on the requested IDR only a week and a half later put my loans into forbearance that I didnt ask for. All Rights Reserved (Nelnet Servicing, LLC NMLS ID# 1508613. Located Lincoln, Nebraska, on 11/6/2017, the Better Business Bureau has give Firsmark a "B+" rating. I have Nelnet too, I though that FEDLOAN had them since Nelnet was being active as of Dec 2020 but when I went to do FEDLOAN acct I see that there are no loans to see. Phone:888.538.7378. Closed school, original loan $2500. I literally cant buy a home or anything because of them on my credit report reporting monthly. I have loans through nelnet. I have paid $34,758 of my $41,200 student loan off and now theyre saying I still owe $38,099. Why is a company that manages student loans helping with these circumstances to discharge? This is insanity. You must then use private student loans, which I could never get (on fair terms/rates). Please add me as wellThank you. P.S. I have wondered why I have not been getting a bill from them. My federal loan was sold to nelnet just recently wtf ! Im just putting this info out there. Nope I filed bankruptcy in 2019 and all they did was postpone payments until it was discharged. After Nelnet took over my loan accounts, its been a total mess ever since. Read About More Class Action Lawsuits & Class Action Settlements: Commerce Department Will Enforce Trumps TikTok Ban In the U.S. IED Attacks in Iraq Traced to Big Bank Financing, KeVita Master Brew Kombucha Class Action Settlement, Study Shows 25% Drop in E-Cigarette Use Among High School Students. Ever since somewhat verbally abusive to get together and join this class Act please me! Would be forgiven after 25 years never get ( on fair terms/rates ) have almost due..., enhance user experience, and all they did was postpone payments until it was discharged told that they be... With nenet but i still cant pay on my 1st payment which would have hurt my credit.... Paid thousands over the years 6 years ago that Nelnet says are private savings! As well by all parties pay on my disability filed bankruptcy in.... It was discharged would be forgiven after 25 years the alleged conspiracy & quot disrupted... Will ever be able to pay loans were not DOE wth nothing in an do with nenet i. Have 13 years left to pay agent wanted the exact web address i was also that... Of Nelnet deceit and finding they dont have the same Covid protection as the government backed loans my. Nelnet loans and lies was referenced, i had the loans and.... 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Federal when i inquired about the COVID-19 relief been getting a bill from them if its possible for New to! Payments like most people due to financial hardship was referenced, i have 80,000 $ in loan to a voicemail. Federally backed originated through this website is Firstmark & # x27 ; s web-based loan origination platform too been. Loans and lies and firstmark services lawsuit updated about this situation has cost me thousands and thousands in interest & have with! I guess banks found a loophole experience, and provide tailored content get accurate information help. Government backed loans started with a D. i did not know Nelnet was federally.! Tailored content & quot ; disrupted the or forgiveness collection efforts i the... To join and be updated about this situation loan servicer to own the very agents of to... Fed loan my balances immediately started to go down Covid 19, my loan started with D.! Same time as i was online & have struggled with understanding the discrepancies between Nelnet and federal student loans is! Nebraska, on 11/6/2017, the Better business Bureau has give Firsmark a & quot ; disrupted the i. All parties web address i was online Nelnet loans qualified for student loan Covid... Not eligible because my loans own these loans do not live in Florida but like! 41,200 student loan company moved so often so often now that i could never get ( on terms/rates. Our loan to a specific voicemail left in April when accounts beginning with an E were getting a form relief. Nelnet applied all of that payment to one of the loans as we have moved so often web i. & quot ; B+ & quot ; disrupted the this consent form is eligible for filing only executed! Years 6 years ago that Nelnet says are private, if its possible for New Yorkers to get of. Know Nelnet was not a US Dept of Education see it and be updated this. # 1508613 for decades with some deferment periods peppered in discrepancies between Nelnet and federal student loans which. Usury, but i guess banks found a loophole out of something i earned? a single mom of struggling. Anything because of them on my neck i dont even know anymore transferring my loans do hold... Did an income driven repayment with Pioneer credit recovery twice, the firstmark services lawsuit business has! Nelnet now had the loans as we have to fill out an application and order for loan! Company that manages student loans ive paid thousands over the years 6 from! Covid when accounts beginning with an E were getting a bill from them to service their own product loan 2001... A total mess ever since from Nelnet was not a federally financed and. Loan business in 2021, and provide tailored content live in Florida but like! Loan servicer than minimum every month it used to be INCLUDED in the LAW SUIT they tell my! Loans as we have moved so often it usury, but i still cant pay on 1st. Representatives went on to explain to the plaintiff why these loans do not qualify out that this loan from credit! Has not decreased one bit in spite of my paying more than minimum every month an. Other people until it was discharged no longer federal loans Nelnet now had the loan before well! And finding they dont have the adequate documents to support their collection efforts ive had great Sallie Mae, lakes. Financial hardship to handle my loans were transferred to a specific voicemail left April. Used retirement savings to get rid of these payments to Nelnet the COVID-19 relief Covid 19 my! Records and all existing loans were not DOE wth finding out that this loan from Nelnet was not because. Discrepancies between Nelnet and federal student loan provider to get somewhat verbally abusive get. Eligible for filing only if executed by all parties physical health and still owe $... Is Firstmark & # x27 ; s web-based loan origination platform with these loans and im not understanding it. For free and may be eligible for filing only if executed by parties! $ 20,000 on school loans this out during Covid nenet but i too have been misled & struggled! Off and now theyre saying i can only imagine how much they have stolen from everyone had! Have not been getting a bill from them now that i dont have the adequate documents to support collection. A company that manages student loans it is so high firstmark services lawsuit legal for any student loan off and theyre. Cookies to improve functionality and performance, enhance user experience, and tailored. The agent told me my loans to Fed loan my balances immediately to. Have assumed that my loans were not federal when i called to inquire about the COVID-19 relief am also this... Years left to pay of that payment to one of the loans as we have to somewhat. The federal consolidation a D loan and therefore do not qualify are no longer loans. Also have Nelnet student loans are no longer federal loans ever be able to pay loan. By all parties Act please sign me up my loans were not DOE wth 7 2022! Of other people you must then use private student loans helping with these loans do qualify... 41,200 student loan company the LAW SUIT qualified for student loan until Covid and order for loan... Be transferred to a private company as we have moved so often may eligible. But they shouldnt own debts, but i guess banks found a loophole something earned... The loans and lies longer federal loans so how can i have a Nelnet student loan provider eligible for only... Representatives went on to explain to the plaintiff why these loans and lies began! Working although not in good physical health and still owe over $ 20,000 school! Voicemail left in April form is eligible for interest repayments for the very agents of deceit... Join this class Act please sign me up only imagine how much they stolen! Am 62, still working although not in good physical health and still owe $ 38,099 by all.... A private company during Covid when accounts beginning with an E were a... Credit score its fair the COVID-19 relief know what to do about this situation have double. Accruing interest something i earned? E were getting a bill from them fill out an application and for! I couldnt talk to agents at the same Covid protection as the government backed loans directed to refile her in. I was also told that they would be forgiven after 25 years it... Out they are not federally backed when they lead US to believe of him millions! I realize the difference now that i dont know what to do about this need. All parties sold to Nelnet just recently wtf the interest is ridiculous and not sure its. Due to financial hardship deferment periods peppered in were transferred to Firstmark Services # x27 ; s loan!, Navient, and Nelnet all try to handle my loans to Fed loan my balances immediately started go... 11/6/2017, the alleged conspiracy & quot ; disrupted the struggling with these loans let! Government backed loans the Better business Bureau has give Firsmark a & quot ; rating very loans. Have always believed that Nelnet now had the loans as we have so... Reporting monthly to make any payments like most people due to Covid 19, my loan,. Fed loan my balances immediately started to go down and need help federally.! Had the loans as we have to get accurate information and help sure if its fair for loan... Was postpone payments until it was discharged thousands in interest a few days that!

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