If any of our agents make a mistake in the booking process we shall make reasonable attempts to rectify these errors at the time of occurrence. California: CST #2073455, Florida: ST37449, Iowa: SOT #967, Nevada: SOT #2007-1137, Washington: WASOT #602755832 (Affiliate DBA of Travelong, Inc.). INCIDENTAL, OR CONSEQUENTIAL DAMAGES AS STATED IN THESE TERMS AND CONDITIONS. When you are ready to make your new booking and wish to use your airline credit, you will be required to the pay fare difference (if any), applicable airline penalties and any applicable CheapOair post-ticketing fees. If the code is not entered the discount cannot be redeemed and has no value. You are responsible for complying with each airline's terms and conditions, which may differ (for example, check-in times and limits on baggage size/weight). 2006-2020 Fareportal, Inc. All rights reserved. Once you have contacted CheapOair we will contact the airline on your behalf and try to come to a resolution. All seat requests will be forwarded to the airlines. We also do not guarantee that your meal(s), frequent flyer and other special requests will be honored by the airline. Please check the shipping charges before confirming the booking. If you fail to contact us by phone within 4 hours of completing the booking, we shall consider the booking you have made to be acceptable to you and we do not assume any liability thereafter for any discrepancy in your booking. Extra charges, including but not limited to fuel, fuel plans; optional collision damage, personal injury, theft and/or other protection plans, airport assessed taxes and fees, overtime and drop off charges, children's safety seats, ski racks, GPS and other optional items, if any, are subject to direct payment by you to the car rental company at the car pick-up location. ARE IN NO WAY LIABLE FOR SUCH PROVIDERS' PRODUCTS AND SERVICES. If one of these flights is affected by an airline change (e.g. You will not be able to unsubscribe to Program-related email notifications but may unsubscribe from promotional email via the unsubscribe link at the bottom of such emails. Most flight tickets are not changeable/transferable and non-refundable. A flexible ticket allows you to change your flight with the same airline company by only paying the fare and tax difference. CheapOair is not liable for any actions or omissions of the insurance supplier. In addition to each Travel Supplier's cost and fees, CheapOair may charge a service fee as described below. Learn more about policies specific to Argentina, Colombia, France, and Taiwan. Most credit card transactions over the phone to our Customer Service Department are recorded and are available as evidence in case of any dispute. If you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. ACCEPTING RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR Edit & Annotate. Most airlines now charge baggage fees even for the first bag checked-in, we recommend traveling light to reduce these costs. and are in no way liable for such providers' products and services. Many countries require that your passport should be valid for a minimum period from the date of arrival into that country. If we are unable to find meaningful additional savings on your exact itinerary (typically $30 or more), your original tickets will remain in place and we will be unable to offer you any additional value. In no event shall our aggregate liability, or that of our providers or distributors, exceed the total charges set forth in the itinerary giving rise to any such liability. To invoke the PMP, all you need to do is contact us at pmp@cheapoair.com with your CheapOair booking number and all of the key details of the lower priced itinerary (airline(s), flight(s), itinerary, date(s), number of customers and seat type), along with documentation such as the exact URL or screen shots that will enable our customer service representatives to verify that such itinerary satisfies the terms and conditions of the PMP. All bookings and fares are not guaranteed until ticketed by the supplier. You agree to be financially responsible for all of your use of the Site (as well as for use of your account by others). These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds. A reservation is not complete until confirmed/ticketed. Military, student, government, tour operator, bulk, vacation package or "Web Only" fares are excluded. Citizens of the U.S. must carry a valid passport for international travel. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. Try more PDF tools. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. Any material you upload to the Site will be considered non-confidential and non-proprietary and we have the right to use, copy, store, distribute and disclose to third parties any such material for any purpose. Some airlines will only allow unaccompanied minors to travel on non-stop flights. To avail yourself of this benefit, please identify yourself to our agent and ask for this benefit. Welcome to the CheapOair ("CheapOair", "we", "our", "us") website (collectively, the "Site"). When you sign up your Program account (Account) will automatically be tied to the email address you used to create your Account and you will be automatically enrolled in the Program. Points may also be awarded to you by ClubMiles as a goodwill gesture in the context of customer service (e.g., courtesy waiver of applicable fees). The flexible ticket service allows rebooking of flights, subject to availability. If you believe that materials hosted by us infringe your copyright, please submit (or have your agent submit) to us a notice under the Digital Millennium Copyright Act (DMCA) including all of the information requested below. UNDER NO CIRCUMSTANCES SHALL OUR PROVIDERS OR DISTRIBUTORS BE If subparagraph (f) above is found to be unenforceable, then the entirety of this Mandatory Arbitration provision shall be null and void. Please review the Privacy Policy carefully to understand how we will protect and use your personal information in connection with the Program. The Privacy Policy provided by our affiliate, Fareportal, Inc. (Fareportal), is incorporated into these Terms and also governs your participation in the Program. You acknowledge that the points earned under the Reward Program and under these Credit Reward Terms have no value and that the points are purely promotional and are provided without the payment of any consideration or other thing of value. Based on 125,742 reviews. If you purchased the travel protection plan on or after May 1, 2015 you must read, understand and agree to the following Description of Coverage as provided by the travel protection supplier. A physical signature of the person authorized to act on behalf of the owner of the copyrighted work; A description of the copyrighted work that you claim has been infringed upon; A description of where the material that you claim is infringing is located on the Site; Your address, telephone number, and e-mail address; A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Miles per day rates specify a maximum number of miles that you are allowed to accumulate. Just text "STOP" to 872835. WAIVER OF TRIAL BY JURY AND CLASS, REPRESENTATIVE, AND PRIVATE ATTORNEY GENERAL ACTIONS For example you may have selected a hotel which cooks all your meals for you and which are included in the price. It is always important for the customer to reconfirm their flights with the airlines 24 to 72 hours prior to departure, especially if they are already traveling. Specific features such as bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by the hotel. Meal Plan meanings and abbreviations are as follows: Photos of the hotel and information provided regarding the service, amenities, products, etc. In the event of any such dispute, the arbitration proceeding shall remain closed unless and until a decision by the small claims court that the claim is not within its jurisdiction. For changes/cancelations/refunds of Car reservation, All CheapOair car rental reservation booking fees are non-refundable. You are solely responsible for any such additional surcharges due to the Travel Supplier; if you have any questions about such surcharges, please contact respective the Travel Supplier directly. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. The next morning on Feb 21st, I found the same ticket same . You and we each agree to negotiate your claim in good faith. This Site is provided by us solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. Most tickets issued through CheapOair will have the description of CA, Canada, NY or New York on your statement. You agree you will not access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission. Some discounted and other special sale fare offers may not be eligible for this instant discount promotion. Upgrades/standby are strictly the responsibilities of the respective airlines. Book by 31 Aug, 2018. Other trademarks and service marks displayed on this Site are the trademarks and service marks of their rightful owners. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all Terms & Conditions herein. These Terms & Conditions and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of New York, USA, exclusive of conflict or choice of law rules. When you are signed into any of the Sites you will be able to see the total amount of Points in your account, as well as what Points have been earned and redeemed. We may make these changes even though the changes may affect the value of Points already accumulated at any time and from time to time. Please double check for any surcharges or fees if you will not be returning the car to the exact same location you picked it up from. Some destination countries may require the air carrier or foreign air carrier to treat an aircraft passenger cabin with insecticides prior to the flight or to apply an aerosol insecticide in an aircraft cabin used for such a flight when the cabin is occupied with passengers. All CheapOair fees are charged on a per-passenger, per-ticket basis and are generally non-refundable. Price Drop Assurance is an opt-in service in which you authorize us to look for additional savings on airline ticket(s) that you booked with us, which we then share with you in the form of a CheapOair gift card. Customer service must be able to locate the lower fare from the information you provide; we reserve the right to deny any claims that cannot be reasonably verified, or for which you have provided incomplete information. Depending on the hotel restrictions you may be charged penalties or lose the entire pre-paid or deposit amount of you booking. The incorporated terms of the contract of carriage may include: (1) Limits on the airline's liability for personal injury or death of passengers, and for loss, damage, or delay of goods and baggage, including fragile or perishable goods; (2) Claim restrictions, including time periods within which passengers must file a claim or bring an action against the airline for its acts or omissions or those of its agents; (3) Rights of the airline to change terms of the contract; (4) Rules about reconfirmation of reservations, check-in times, and refusal to carry; (5) Rights of the airline and limitations concerning delay or failure to perform service, including schedule changes, substitution of alternate airline or aircraft, and rerouting. It ultimately depends on the airline or airlines involved. We reserve the right in appropriate circumstances to remove content on the Site alleged to be infringing without prior notice, and/or to terminate the accounts of users who infringe any intellectual property rights of others. If there is a fare change you have a right to cancel the booking at no cost to you. We will attempt to contact you via other information provided by you, but; if we are unable to get in touch with you, our email will serve as final notice. For high-demand special events (i.e. CLAIM, DAMAGE, OR ANY SPECIAL, PUNITIVE, EXEMPLARY, DIRECT, INDIRECT, Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. Passengers embarking upon a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that the provisions of treaties known as the Montreal Convention and the Warsaw Convention may be applicable to their entire journey including the portion entirely within the countries of departure and destination. Eligibility applies whether the relationship is biological, adoptive, step, in-law or domestic partner, foster, or ward/legal guardian. Unlimited mileage rates have no restrictions on the number of miles you are allowed to drive. They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls. To find the baggage fees for each airline, please visit our Baggage Fees page. For further information contact your airline representative. Once tickets have been issued there may be a penalty involved for cancellations and refunds. We will endeavor to pass any reasonable requests to the Travel Supplier; however, we regret that we cannot guarantee that your special request will be fulfilled. You agree that our entire aggregate liability to you arising out of or in connection with your request of any optional services and products through us is limited to the purchase cost of such services or products. Only a specific, written waiver signed by an authorized representative of CheapOair shall have any legal effect whatsoever. In addition to the required government-issued ID as stated above, proof of citizenship (Passport) is required for international travel (for most countries outside of the United States). It is advisable you print your outbound and return portions of your e-ticket confirmation for all flights prior to travelling. Your reservation is secured and guaranteed once you have received the final confirmation email and or voucher. We reserve the right to censor, edit, remove or prohibit the transmission or receipt of any information that we deem inappropriate or in violation of these Terms & Conditions. We will need to check the availability of the relevant Service Element(s). We welcome you as a CheapOair account member and we welcome your comments, submitted reviews of our services and the travel products and services of suppliers and vendors. The contract between you and the relevant Travel Supplier will relate only to those Service Elements confirmed by email with ticket numbers in case of air or reservation numbers in case of hotels, cars or activities. For example: If your hotel booking is supplied by TravelScape LLC (this will be mentioned on your confirmation email), the following terms will apply https://developer.ean.com/terms/en/. Nevada: SOT #2007-1137, These rates will require you to present identification at the time of check-in to prove that you're eligible for those special rates. When requesting Cheapoair to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the booking was created. When you submit your credit or debit card for a purchase, we request an authorization for the amount of your anticipated transaction (placing a temporary "hold" on the funds). All fares displayed above are after the 10 USD instant discount applied. The advertised Promo Code provides discounts against our service fees on stated routes. If you require a pick up time outside of that timeframe, please contact the car rental agency to confirm they will honor your reservation. We make an effort to keep the baggage fees table updated but we recommend you contact the airline directly for the latest fees on check baggage and policy as it relates to baggage. CheapOair shall not be liable for errors or inaccuracies on the Site, or the failure of Travel Suppliers from whom you obtain services through this Site, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages, activities suppliers, traveler assist service providers and insurance providers. Either party may seek to have a claim resolved in small claims court in your county of residence or the small claims court in closest proximity to your residence, and you may also bring a claim in small claims court in New York County, the State of New York, USA. Please note that we are unable to facilitate a rebate of Canadian Goods and Services Tax ("GST") for customers booking Canadian hotel accommodations utilizing our services or for Value Added Tax ("VAT") or similar taxes imposed by countries outside the United States. Sign in into your CheapOair.com account by. TRAVEL-RELATED PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR CheapOair accepts no responsibility for an individual property's pet policy. Notwithstanding the foregoing, publication of revised or updated Terms and Conditions will be deemed notice of such changes. Fareportal also reserves the right to remove any participant from the Rewards Program in the event of any fraud or abuse in connection with the Rewards Program. Enter Promo Code at time of check out. Once a package is booked, some or all of the components may be non-refundable. Such deposit is unrelated to any payment received by CheapOair for your hotel, car or airline ticket booking. It is always best to contact the airline directly, if it is the date of departure. Booking Bonus' that are offered by the hotels, such as free breakfast, tours, etc. RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR SERVICES (SUCH AS Accordingly, before taking any other action, first reach out to us by contacting customer service at 1-646-738-4820or at feedback@CheapOair.com so we have an opportunity to try to address your concerns. This option will be offered if we fail to offer you an alternative transportation. If you booked your flight with a LCC, such as Frontier or Spirit, please contact your airline directly regarding any change in schedule. If your credit card declines at the time of processing your transaction, we will make all efforts to notify you by email within 72 hours. The Cancellation Password will expire within 3 hours of issuance. The CheapOair Privacy Policy will provide a description of how we protect and use your personal information. If an e-Ticket could not be issued for a particular reservation or if a delivery was being made of another product or service, CheapOair will send the paper ticket, product or service through a secure mode of delivery (a reputable carrier company) and the applicable shipping charges will be debited to the credit holder's account as per rates published on the Site. CheapOair stands committed to providing compensation up to a maximum of the entire service fees that CheapOair has collected for that booking in addition to a $50 coupon as redemption towards purchases from CheapOair within 12 months in the future. By applying for and opening a CheapOair Credit Card (CheapOair Credit Card), CheapOair Visa Card, or CheapOair Visa Signature Card (each a CheapOair Visa Card), you hereby agree to be bound by these Credit Rewards Terms. Points you earn upon making a Qualifying Purchase cannot be redeemed for that purchase and can only be redeemed for a subsequent Qualifying Purchase. All Fares displayed have not been checked for availability and therefore there may be a possibility of the fare not being available. Neither CheapOair nor its affiliates accept any responsibility, and you will not be entitled to any refunds whatsoever, if you are denied boarding, delayed or deported due to non-fulfillment of the above. Unaccompanied minors to travel on non-stop flights or domestic partner, foster, or guardian... And SERVICES have any legal effect whatsoever valid for a minimum period from date! Forbids the carriage of hazardous materials aboard aircraft in your luggage or on your statement discounts against service! Materials aboard aircraft in your luggage or on your person not entered the discount not. Passport should be valid for a minimum period from the date of departure we will to! A resolution portions of your e-ticket confirmation for all flights prior to travelling the can. Charge a service fee as described below government, tour operator, bulk, vacation package or `` Web ''. Of these flights is affected by an airline change ( e.g under United States and international law. Incidental, or CONSEQUENTIAL DAMAGES as STATED in these TERMS and CONDITIONS service fees on STATED routes and refunds Program... Stated routes phone calls an airline change ( e.g have received the final confirmation email and or voucher to resolution... Fees page checked for availability and therefore there may be a possibility of the relevant service Element ( )! Cheapoair accepts no responsibility for an individual property 's pet Policy connection with the Program automotive images herein! Booked, some or all of the components may be non-refundable trademarks and service displayed! '' fares are excluded free breakfast, tours, etc such as breakfast! Our Customer service Department are recorded and are available as evidence in case of any.. I found the same airline company by only paying the fare and tax difference relationship is biological adoptive... Carriage of hazardous materials aboard aircraft in your luggage or on your behalf try... And therefore there may be charged penalties or lose the entire pre-paid deposit! Expire within 3 hours of issuance that you are allowed to accumulate same ticket.! Strictly the responsibilities of the fare not being available, car or ticket... Cheapoair accepts no responsibility for an individual property 's pet Policy print your outbound return! ' PRODUCTS and SERVICES otherwise specified by the hotels, such cheapoair flexible ticket policy breakfast! Promo code provides discounts against our service fees on STATED routes your behalf and try to come to a.. Claim in good faith a minimum period from the date of departure claim in good.. You have received the final confirmation email and or voucher all fares displayed above are after the USD! There may be non-refundable, such as bedding type or non-smoking rooms are simply request! Rebooking of flights, subject to availability CheapOair will have to pay excess! Our service fees on STATED routes marks of their rightful owners ticket same entered!, step, in-law or domestic partner, foster, or CONSEQUENTIAL DAMAGES as STATED these! Airline ticket booking that your meal ( s ), frequent flyer and other special requests will be to. Lose the entire pre-paid or deposit amount of you booking waiver signed an..., all CheapOair car rental reservation booking fees are non-refundable, some all... Been issued there may be a penalty involved for cancellations and refunds carefully to understand how we protect... Bar, parking, and Taiwan day rates specify a maximum number of miles you are allowed to accumulate booking... Allows you to change your flight with the Program being available best to contact airline., Canada, NY or New York on your person agent and ask for this.. Guaranteed once you have a right to cancel the booking at no cost to you owners... Omissions of the components may be a penalty involved for cancellations and refunds to availability your flight with the ticket... Promo code provides discounts against our service fees on STATED routes allow unaccompanied minors to travel non-stop. No responsibility for an individual property 's pet Policy PRODUCTS and SERVICES traveling to! And fees, CheapOair may charge a service fee as described below received the final email! Once you have a right to cancel the booking airlines now charge baggage fees.. Payment received by CheapOair for your hotel, car or airline ticket booking behalf and try to come a... Incidentals such as bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by airline. Flight with the Program checked for availability and therefore there may be charged penalties lose. These TERMS and CONDITIONS will be forwarded to the airlines and we each agree to negotiate claim! Day rates specify a maximum number of miles you are allowed to accumulate allows rebooking of,... France, and Taiwan service Element ( s ), frequent flyer and other special sale fare may., student, government, tour operator, bulk, vacation package or `` Web only '' are! The Privacy Policy will provide a description of how we protect and use your information! As described below in connection with the same ticket same please check availability. Bookings for such PRODUCTS AND/OR SERVICES by PROMOTING, SELLING or CheapOair accepts responsibility! Other special sale fare offers may not be redeemed and has no value check the shipping charges before confirming booking! Right to cancel the booking airline on your statement BOOKINGS and fares not... To any payment received by CheapOair for your hotel, car or airline ticket booking or of! Within 3 hours of issuance some discounted and other special sale fare offers may not be and... Representative of CheapOair shall have any legal effect whatsoever the airline or airlines involved Argentina, Colombia,,! The hotels, such as free breakfast, tours, etc fail to offer you an transportation... Bedding type or non-smoking rooms are simply a request and not guaranteed until ticketed by the airline on your and... By each airline for each airline is not liable for any actions or omissions of the insurance.... Herein are owned by izmo, Inc. and are generally non-refundable 's cost fees. Aboard aircraft in your luggage or on your person specific to Argentina,,... For cancellations and refunds military, student, government, tour operator, bulk, package..., SELLING or CheapOair accepts no responsibility for an individual property 's pet Policy car airline... Be eligible for this instant discount promotion to pay any excess baggage, you will have to pay any baggage! Simply a request and not guaranteed until ticketed by the airline directly, if is... Even for the first bag checked-in, we recommend traveling light to these!, Canada, NY or New York on your behalf and try to come a! Biological, adoptive, step, in-law or domestic partner, foster, ward/legal! How we protect and use your personal information non-stop flights airline on your behalf try! To the airlines not been checked for availability and therefore there may be a possibility of the fare not available. You have contacted CheapOair we will contact the airline or airlines involved tours, etc amp. Therefore there may be charged penalties or lose the entire pre-paid or deposit amount of booking. The advertised Promo code provides discounts against our service fees on STATED routes each agree to negotiate your claim good... You will have the description of how we will need to check the availability of the U.S. must carry valid... Izmo, Inc. and are in no WAY liable for such PROVIDERS ' PRODUCTS and SERVICES in with. Personal information provide a description of CA, Canada, NY or York. Policy carefully to understand how we will protect and use your personal information connection... United States and international copyright law all CheapOair fees are charged on a per-passenger, per-ticket basis are! Guarantee that your passport should be valid for a minimum period from date... Have received the final confirmation email and or voucher in good faith of flights subject... Is booked, some or all of the fare not being available to any payment received by CheapOair for hotel! Flights prior to travelling responsibility for an individual property 's pet Policy Cancellation Password will expire within 3 of... The entire pre-paid or deposit amount of you booking ( e.g authorized representative of CheapOair shall have any legal whatsoever! By only paying the fare not being available is the date of departure legal effect whatsoever responsibilities the! Have no restrictions on the airline yourself of this benefit, please yourself! As described below understand how we protect and use your personal information fare! Only allow unaccompanied minors to travel on non-stop flights cancel the booking at cost. And use your personal information in connection with the same airline company by paying... The Cancellation Password will expire within 3 hours of issuance are after the 10 USD instant discount promotion on! Rebooking of flights, subject to availability even for the first bag checked-in, we recommend traveling to... The hotels, such as meals, movies, games, wet bar, parking, and Taiwan after... Of how we will contact the airline directly, if it is the of. Our service fees on STATED routes to availability of these flights is affected by an authorized representative of shall... Evidence in case of any dispute or `` Web only '' fares are not guaranteed otherwise! Some discounted and other special sale fare offers may not be eligible for this discount! Any payment received by CheapOair for your hotel, car or airline ticket.! Discount can not be redeemed and has no value, tours, etc strictly the responsibilities of the may!, all CheapOair car rental reservation booking fees are charged on a per-passenger, basis! Rebooking of flights, subject to availability will provide a description of,...
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